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Added 4 mins ago
TE
Property Manager
The Ezralow Co. LLC
Sacramento, CA
- $38 to $42 USD / hour
…families) with an opportunity to enroll in a variety of benefit programs, including medical, dental and vision insurance. We also provide a robust employee assistance program for employees…
Added 8 mins ago
GARAGE - Assistant Manager - Crocker Park
Groupe Dynamite, Inc Garage
Westlake, OH
A competitive base pay and bonus plan, and a comprehensive benefits program that meets your needs; you will be at the forefront of a growing organization that understands the importance of…
Added 13 mins ago
Oakland Park #15 Host
Flanigan's Enterprises
Oakland Park, FL
…tables, manage the flow of seating, field inquiries, and greet people on the way out, just as nicely as on the way in. We’re always looking for the most friendly, hospitable people to join…
Added 16 mins ago
DELI/CLERK
The Kroger Co.
Katy, TX
Deli Clerk assists the department manager in reaching sales and profit goals established for the department and monitors all established quality assurance standards.
Added 17 mins ago
PRODUCE/CLERK
The Kroger Co.
Denton, TX
…that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance…
Added 19 mins ago
Assistant Grocery Manager
Sprouts Farmers Market
Henderson, NV
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Added 19 mins ago
SF
Assistant Grocery Manager
Sprouts Farmers Market
Santee, CA
- $17.3 to $24.2 USD / hour
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Added 19 mins ago
SF
Cashier
Sprouts Farmers Market
La Quinta, CA
- $17.05 to $21.25 USD / hour
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Added 19 mins ago
Bakery Clerk
Sprouts Farmers Market
Santa Fe, NM
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Added 20 mins ago
Senior EHS Consultant or Lead EHS Consultant (Health and Safety)
Duke Energy
Bartow, FL
Serves as subject matter expert for the site Health and Safety program supports company’s goals, strategies, programs, and processes.
Added 20 mins ago
Registered Nurse Case Manager
HCA Healthcare
Port St Lucie, FL
Do you want to join an organization that invests in you as a(an) Registered Nurse Case Manager? At HCA Florida St. Lucie Hospital, you come first. HCA Healthcare has committed up to $300…
Added 20 mins ago
Program Manager (Deputy Chief of Staff)
Joint Activities
Homestead, FL
…Provider/Readiness efforts. Responsibilities Integrate all organizational programs, plans, and policies into an overall plan of operation, working closely with military services and…
Added 21 mins ago
RN Charge Clinical Coordinator Telemetry
HCA Healthcare
Brooksville, FL
…the area's only Pediatric ER as well as the only open heart program in Hernando county. Our reputation as one of the area's premier employers is due, in no small part, to the environment…
Added 21 mins ago
CDL Truck Driver- Rolloff Driver
WM
Port Charlotte, FL
Attends and participates in all scheduled training programs, briefings, and meetings as required by WM or directed by the Route Manager.
Added 21 mins ago
W
Apprentice Driver- Residential
WM
Port Charlotte, FL
- $18 USD / hour
…all unsafe situations or service related issues to Operations Manager or Dispatch. * Attends and participates in all scheduled training programs, briefings, and meetings as required by WM…
Added 21 mins ago
Store Manager III - Poinciana, FL
TD Bank
Kissimmee, FL
The Store Manager III develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees…
Added 21 mins ago
Airside Experience Specialist
Signature Aviation
Boca Raton, FL
Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company’s reputation if the work continues. Report concerns to…
Added 21 mins ago
Airside Experience Specialist
Signature Aviation
Boca Raton, FL
Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company’s reputation if the work continues. Report concerns to…
Added 21 mins ago
Guest Experience Specialist
Signature Aviation
Boca Raton, FL
Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company’s reputation if the work continues. Report concerns to…
Added 21 mins ago
Associate Banker II (20 Hours Weekly) - Fort Lauderdale/East Sunrise (Bilingual Spanish Preferred)
TD Bank
Fort Lauderdale, FL
Added 21 mins ago
Financial Manager (Chief Financial Officer)
Veterans Affairs, Veterans Health Administration
West Palm Beach, FL
Added 22 mins ago
Senior Environmental Health, Safety and Sustainability (EHSS) Specialist
J&J Family of Companies
Jacksonville, FL
This Senior EHSS Specialist will be the Technical expert for EHSS programs that support execution of the J&J EHSS Policy requirements and that drives continuous improvement. Under the…
Added 22 mins ago
Supervisory Medical Records Administrator Chief HIMS- Detail Position -NTE 1 year
Veterans Affairs, Veterans Health Administration
Tampa, FL
Added 22 mins ago
DA
Ramp Agent (Seasonal) - MCO
Delta Air Lines, Inc.
Orlando, FL
- $20.55 USD / hour
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your…
Added 22 mins ago
Property Manager
CBRE
Orlando, FL
As a CBRE Property Manager, you will be responsible for supervising the team responsible for all operational and financial activities of a portfolio of medical properties in Central Florida.

Closed listing

Coinbase

Senior Strategic Program Manager

Little Rock, AR, United States

$166,345 - $195,700 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $166,345 - $195,700 USD
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the differentiated service model for our highest-value trading customers. You'll bridge Trading product teams and CX operations to reduce customer friction, ensure smooth product launches, and drive retention for the customers who matter most to our trading business.

What you'll do:

Own a portfolio of trading product domains, including support contact rate reduction targets, launch readiness, and performance scorecards across approximately half of the global trading CX scope
Lead the high net worth CX program end-to-end, defining segment strategy, retention priorities, the service model, and the cross-functional operating model spanning Sales, Concierge, Compliance/Risk, and Trading product
Set program strategy and prioritization frameworks for ambiguous, high-stakes problems, influencing Director+ stakeholders to align on tradeoffs, resources, and sequencing
Build and execute a multi-quarter improvement roadmap that combines in-product fixes with CX-owned improvements through automation, help center content, and proactive support to reduce top contact drivers
Execute CX readiness for Tier 1 trading launches, coordinating across Product, WFM, L&D, and Tooling, then measuring post-launch impact on CSAT, contact volume, and adoption
Partner with Trading product teams through regular operational reviews that surface voice-of-customer themes, quantify business impact, and close performance gaps with executive-ready reporting

Required Skills and Experience:

7+ years in program management, CX, or product operations, with 5+ years in a trading, brokerage, or financial services environment
Proven track record owning a high-value customer segment or business-critical program where retention, revenue, or market share were explicit success metrics
Demonstrated ability to define strategy and lead complex cross-functional programs spanning 5+ teams (including Sales, Compliance, and BPO partners) with measurable business outcomes
Experience influencing Director+ stakeholders, negotiating priorities across competing initiatives, and driving alignment without direct authority
Proficiency defining KPI frameworks, OKR glidepaths, and executive reporting that connects CX performance metrics to revenue and retention impact
Active FINRA Series 7 and Series 63 licenses
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Position ID #: P77911

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$166,345 - $195,700 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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