Jobs in the United States

25+ jobs

Save this search

Added 1 hour ago
TW
Product Manager (Project Hire)
The Walt Disney Company
Orlando, FL
- $111,900 to $150,000 USD / year
The Product Manager role is a member of the Technology team responsible for leading the strategic direction of digitally led initiatives within Disney Experiences. The team runs all aspects…
Added 1 hour ago
Process Lead Supply Planning Reliability
J&J Family of Companies
Titusville, NJ
Reports To: Senior Manager, Global Operational Planning Process Standards & Improvement
Added 1 hour ago
Manager, Strat, Performance & Policies
J&J Family of Companies
New Brunswick, NJ
The Manager, Strategy, Performance & Policies plays a key role in supporting the Procurement function’s strategy execution by driving performance management, policy development, and…
Added 1 hour ago
Director, Medical Safety Assessment Physician
Bristol Myers Squibb
Princeton, NJ
Lead safety activities and benefit-risk strategies for assigned BMS compounds/ program and chair the product Safety Management Team(s).
Added 1 hour ago
Application Development Group Manager, Senior Vice President
Citigroup
Jersey City, NJ
…and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the…
Added 1 hour ago
Supervisory Congressional Liaison
Department Of Energy
Washington, DC
…Supervisory Congressional Liaison, you will: Oversee daily operations, assigns and reviews work according to priorities, sets performance expectations, evaluates employee performance,…
Added 2 hours ago
Senior Technical Sales Specialist, ETF Capital Market Support
SEI INVESTMENTS COMPANY
Oaks, PA
Added 2 hours ago
Data & AI Product Delivery Manager
AmerisourceBergen Pharmaceutical Distribution and Strategic Global Sourcing
Conshohocken, PA
Added 2 hours ago
CC
Manager, Risk Adjustment
Centene Corporation
Harrisburg, PA
- $87,700 to $157,800 USD / year
Business Area: Administrative & Claims Operations
Added 2 hours ago
Area Delivery Manager - 480815
PepsiCo
Harrisburg, PA
…impact. Join us. Dare for Better. Overview: The Area Delivery Manager applies knowledge of the Delivery/Driving area to ensure achievement of key area goals and objectives. May mentor…
Added 2 hours ago
Senior Manager, Commercial Analytics & Reporting
ThermoFisher Scientific
Pittsburgh, PA
The Senior Manager, Commercial Analytics & Reporting leads CMD's Commercial Analytics function, translating commercial strategy into scalable analytics solutions that enable data-driven…
Added 2 hours ago
Manager, Finance
UPMC
Pittsburgh, PA
The Manager, Finance - UPP reports to the Executive Director, Finance of the Physician Services Division and supports the Chairman, Executive Administrator and Chief Financial Officer, PSD…
Added 2 hours ago
Project Manager 1 - Facilities/Construction
Stanford
Menlo Park, CA
…stakeholders, including SLAC scientists and physicists, management and operations, finance and contracting, facilities engineers and technicians, and others. When supporting larger…
Added 2 hours ago
Project Manager 2 - Facilities/Construction
Stanford
Menlo Park, CA
…The Design and Construction Services (DCS) group is seeking a Senior Project Manager to deliver world-class design and construction of facilities and infrastructure projects in support of…
Added 2 hours ago
Senior Quality Manager
Ducommun
Huntsville, AR
The Senior Quality Manager partners with Operations, Engineering, Supply Chain, Program Management, Human Resources, and Executive Leadership to improve product quality, reduce cost of poor…
Added 3 hours ago
T
Engagement Manager II - AWS Cloud Migration
TEKsystems
Arlington, VA
- $105,000 to $150,000 USD / year
…for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and…
Added 3 hours ago
T
Service Development Manager - AWS Focused
TEKsystems
Arlington, VA
- $123,000 to $184,600 USD / year
…for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and…
Added 3 hours ago
SATCOM Ecommerce Technical Program Manager, Amazon Leo Government
Amazon
Arlington, VA
Sr. Technical Program Manager - Amazon Leo Government Ecommerce
Added 3 hours ago
Senior Manager, Paid Social Media, Consumer Solutions
Labcorp
Burlington, NC · Durham, NC
Labcorp is seeking a Senior Manager, Paid Social Media, Consumer Solutions to join our team in Burlington, NC or Durham, NC with the flexibility of a hybrid work schedule!
Added 3 hours ago
Sr Analyst - Fraud Defect Analysis
TD Bank
Charlotte, NC
The Senior Analyst plays a critical role on the defect analysis team by leading end-to-end root cause analysis of fraudulent items. This role identifies what is driving defects, uncovers…
Added 3 hours ago
Senior Manager - Business Consultant (Medicare Sales)
CVS Health
Hartford, CT
We are seeking a Senior Manager of Business Consulting to serve as a strategic advisor and delivery leader supporting our Medicare sales organization. You will bridge the gap between data…
Added 4 hours ago
M
Principal Product Manager
Microsoft
WA · CA · NY · Redmond, WA · Mountain View, CA · Redmond · Mountain View · New York
- $142,800 to $304,200 USD / year
Microsoft's Experiences & Devices Security organization is seeking a Principal Product Manager to help modernize the security foundations that protect Microsoft 365 and Azure-scale…
Added 4 hours ago
M
Senior Business Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $116,900 to $222,600 USD / year
The Senior Business Program Manager will be responsible for leading the go-to-market, landing and readiness of our partner-aligned incentives and investments for the AI Business Solutions…
Added 4 hours ago
M
Principal Product Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
The work spans demand forecasting, capacity investment planning, platform and hardware strategy, supply and demand balancing, capacity delivery, live fleet operations, and decommissioning.…
Added 4 hours ago
M
Unified Foundational Offers Strategy and Operations Lead
Microsoft
WA · CA · TX · Seattle, WA · San Francisco, CA · Austin, TX · Seattle · San Francisco · Austin
- $130,900 to $303,600 USD / year
Working as a peer to offer program leaders, you will establish shared operating models and turn competing business needs into defensible portfolio choices. Success is measured by decisions…

Closed listing

Coinbase

Senior Strategic Program Manager

Jefferson City, MO, United States

$166,345 - $195,700 USD

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $166,345 - $195,700 USD
Posting language: English
Posted: Sep 30, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the differentiated service model for our highest-value trading customers. You'll bridge Trading product teams and CX operations to reduce customer friction, ensure smooth product launches, and drive retention for the customers who matter most to our trading business.

What you'll do:

Own a portfolio of trading product domains, including support contact rate reduction targets, launch readiness, and performance scorecards across approximately half of the global trading CX scope
Lead the high net worth CX program end-to-end, defining segment strategy, retention priorities, the service model, and the cross-functional operating model spanning Sales, Concierge, Compliance/Risk, and Trading product
Set program strategy and prioritization frameworks for ambiguous, high-stakes problems, influencing Director+ stakeholders to align on tradeoffs, resources, and sequencing
Build and execute a multi-quarter improvement roadmap that combines in-product fixes with CX-owned improvements through automation, help center content, and proactive support to reduce top contact drivers
Execute CX readiness for Tier 1 trading launches, coordinating across Product, WFM, L&D, and Tooling, then measuring post-launch impact on CSAT, contact volume, and adoption
Partner with Trading product teams through regular operational reviews that surface voice-of-customer themes, quantify business impact, and close performance gaps with executive-ready reporting

Required Skills and Experience:

7+ years in program management, CX, or product operations, with 5+ years in a trading, brokerage, or financial services environment
Proven track record owning a high-value customer segment or business-critical program where retention, revenue, or market share were explicit success metrics
Demonstrated ability to define strategy and lead complex cross-functional programs spanning 5+ teams (including Sales, Compliance, and BPO partners) with measurable business outcomes
Experience influencing Director+ stakeholders, negotiating priorities across competing initiatives, and driving alignment without direct authority
Proficiency defining KPI frameworks, OKR glidepaths, and executive reporting that connects CX performance metrics to revenue and retention impact
Active FINRA Series 7 and Series 63 licenses
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Position ID #: P77911

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$166,345 - $195,700 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

About employer

Report this job