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Added 1 min ago
Restaurant Manager - Unit 789
Whataburger Restaurants
United States
As a Restaurant Manager, you’ll oversee a high‑volume restaurant with average annual sales of $4M+ and an average team size of more than fifty Family Members. You’ll create an environment…
Added 1 min ago
Restaurant Manager - Unit 578
Whataburger Restaurants
United States
As a Restaurant Manager, you’ll oversee a high‑volume restaurant with average annual sales of $4M+ and an average team size of more than fifty Family Members. You’ll create an environment…
Added 1 min ago
Construction Project Manager - Transmission and Distribution
AKP Recruiting
Houston, TX
The Construction Project Manager supports the Engineer Procure Construct (EPC) Project Manager or Program Manager to oversee day-to-day operations from pre-construction through project…
Added 2 mins ago
Cage Shift Manager
American Place Casino
Waukegan, IL
As a Casino Shift Manager, you will assist the Cage/Credit Manager in protecting casino cage assets by implementing accounting and documentation policies and procedures, monitoring…
Added 3 mins ago
Team Member
Circle K
McKees Rocks, PA
Notifies Store Manager of any equipment failure or maintenance/supply needs.
Added 3 mins ago
Team Member
Circle K
McKees Rocks, PA
Notifies Store Manager of any equipment failure or maintenance/supply needs.
Added 5 mins ago
R
FULL TIME Assistant Manager $23.00
Regal
New York, NY
- $22.5 USD / hour
- Full-time
Summary: The Assistant Manager is a hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way…
Added 6 mins ago
GM
Arby's
Middletown, OH
As the Restaurant General Manager your guests and your team will rely on you to create a positive work environment and dining experience. As the leader, your guidance will be crucial to the…
Added 6 mins ago
GM
Arby's
Dayton, OH
As the Restaurant General Manager your guests and your team will rely on you to create a positive work environment and dining experience. As the leader, your guidance will be crucial to the…
Added 6 mins ago
GM
Arby's
Dayton, OH
As the Restaurant General Manager your guests and your team will rely on you to create a positive work environment and dining experience. As the leader, your guidance will be crucial to the…
Added 6 mins ago
GM
Arby's
Springboro, OH
As the Restaurant General Manager your guests and your team will rely on you to create a positive work environment and dining experience. As the leader, your guidance will be crucial to the…
Added 6 mins ago
GM
Arby's
Miamisburg, OH
As the Restaurant General Manager your guests and your team will rely on you to create a positive work environment and dining experience. As the leader, your guidance will be crucial to the…
Added 6 mins ago
GM
Arby's
Dayton, OH
As the Restaurant General Manager your guests and your team will rely on you to create a positive work environment and dining experience. As the leader, your guidance will be crucial to the…
Added 6 mins ago
GM
Arby's
Centerville, OH
As the Restaurant General Manager your guests and your team will rely on you to create a positive work environment and dining experience. As the leader, your guidance will be crucial to the…
Added 6 mins ago
GM
Arby's
Brookville, IN
As the Restaurant General Manager your guests and your team will rely on you to create a positive work environment and dining experience. As the leader, your guidance will be crucial to the…
Added 6 mins ago
Assistant Manager
Arby's
Middletown, OH
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 6 mins ago
Assistant Manager
Arby's
Dayton, OH
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 6 mins ago
Assistant Manager
Arby's
Dayton, OH
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 6 mins ago
Assistant Manager
Arby's
Springboro, OH
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 6 mins ago
Assistant Manager
Arby's
Miamisburg, OH
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 6 mins ago
Assistant Manager
Arby's
Dayton, OH
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 6 mins ago
Assistant Manager
Arby's
Centerville, OH
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 6 mins ago
Assistant Manager
Arby's
Brookville, IN
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 6 mins ago
Shift Manager
Arby's
Middletown, OH
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager…
Added 6 mins ago
Shift Manager
Arby's
Dayton, OH
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager…

Closed listing

Coinbase

Senior Strategic Program Manager

Saint Paul, MN, United States

$166,345 - $195,700 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $166,345 - $195,700 USD
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the differentiated service model for our highest-value trading customers. You'll bridge Trading product teams and CX operations to reduce customer friction, ensure smooth product launches, and drive retention for the customers who matter most to our trading business.

What you'll do:

Own a portfolio of trading product domains, including support contact rate reduction targets, launch readiness, and performance scorecards across approximately half of the global trading CX scope
Lead the high net worth CX program end-to-end, defining segment strategy, retention priorities, the service model, and the cross-functional operating model spanning Sales, Concierge, Compliance/Risk, and Trading product
Set program strategy and prioritization frameworks for ambiguous, high-stakes problems, influencing Director+ stakeholders to align on tradeoffs, resources, and sequencing
Build and execute a multi-quarter improvement roadmap that combines in-product fixes with CX-owned improvements through automation, help center content, and proactive support to reduce top contact drivers
Execute CX readiness for Tier 1 trading launches, coordinating across Product, WFM, L&D, and Tooling, then measuring post-launch impact on CSAT, contact volume, and adoption
Partner with Trading product teams through regular operational reviews that surface voice-of-customer themes, quantify business impact, and close performance gaps with executive-ready reporting

Required Skills and Experience:

7+ years in program management, CX, or product operations, with 5+ years in a trading, brokerage, or financial services environment
Proven track record owning a high-value customer segment or business-critical program where retention, revenue, or market share were explicit success metrics
Demonstrated ability to define strategy and lead complex cross-functional programs spanning 5+ teams (including Sales, Compliance, and BPO partners) with measurable business outcomes
Experience influencing Director+ stakeholders, negotiating priorities across competing initiatives, and driving alignment without direct authority
Proficiency defining KPI frameworks, OKR glidepaths, and executive reporting that connects CX performance metrics to revenue and retention impact
Active FINRA Series 7 and Series 63 licenses
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Position ID #: P77911

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$166,345 - $195,700 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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Skills

Sales
Regulatory compliance
Prioritization
Reporting
Program management
Workflow

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