Jobs in the United States

25+ jobs

Save this search

Added 7 mins ago
Senior Technical Product Manager - ServiceNow HRSD & Employee Center Pro
CVS Health
Tallahassee, FL
Added 7 mins ago
Senior Strategic Program Manager
Coinbase
Tallahassee, FL
As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the…
Added 7 mins ago
Commercial Enablement Manager
Norstella
Tallahassee, FL
The Commercial Enablement Manager is a commercially grounded performance partner responsible for translating Business Unit and portfolio priorities into field-ready execution while…
Added 7 mins ago
Delivery Manager, AI products
Deloitte
Tampa, FL
Product Engineering OrganizationOverviewAs a Delivery Manager, you hold program-level execution accountable on a day-to-day basis within Deloitte's Product Engineering organization, one or…
Added 7 mins ago
Principal Technical Program Manager - Graphite Payments
JPMorgan Chase
Tampa, FL
As a Principal Technical Program Manager within Commercial and Investment BankPayments Technology team, you will lead end-to-end programs that span multiple business areas and regions. You…
Added 7 mins ago
CG
SENIOR FLOOR TECHNICIAN (FULL TIME)
Compass Group, North America
Tampa, FL
- $23.49 USD / hour
- Full-time
We are hiring immediately for a full time SENIOR FLOOR TECHNICIAN position.
Added 7 mins ago
Asset Business Leader - Customer Offering Portfolio (Sr. Manager), Global Consulting Services
Deloitte
Tampa, FL · Jacksonville, FL
…thinking on ways to improve global functioning of RRF assets, program management, senior stakeholder engagement, verbal and written communication,managing multiple priorities given…
Added 7 mins ago
Technical Project Manager
Deloitte
Jacksonville, FL · Lake Mary, FL · Tallahassee, FL · Tampa, FL
…On larger or more complex programs, you will partner with a Program Manager or Associate Director and take ownership of defined projects or workstreams. You will also contribute to the…
Added 7 mins ago
TW
Product Manager (Project Hire)
The Walt Disney Company
Orlando, FL
- $111,900 to $150,000 USD / year
The Product Manager role is a member of the Technology team responsible for leading the strategic direction of digitally led initiatives within Disney Experiences. The team runs all aspects…
Added 7 mins ago
Senior Sales Representative - Pelvic Health- Orlando, FL
Medtronic
Orlando, FL
The Medtronic InterStim Senior Sales Representative manages territory base business and growth by initiating, supporting and developing strategic implanting centers and assisting in…
Added 7 mins ago
TW
Senior Product & Agile Coach
The Walt Disney Company
Orlando, FL
- $148,300 to $218,700 USD / year
Relevant industry Agile and Product Management qualifications (e.g. AIPMM Certified Product Manager, Certified ScrumMaster (CSM), Certified Agile Coach (ICP-ACC), SAFe Program Consultant…
Added 8 mins ago
AI Senior Manager - SFL Scientific
Deloitte
Tampa, FL · Miami, FL
…to deliver valuable AI solutions, tools, and services. As a Senior Manager, you will define and execute our strategy for AI, ML, and GenAI services-from strategic alignment, roadmap…
Added 8 mins ago
Pricing and Sales Strategy_ Senior Manager, Strategy, Growth, and Transformation
Deloitte
Tampa, FL · Miami, FL
As a Senior Manager, you will lead large engagements that begin with a complex pricing, revenue, and margin-focused problems and serve as a leader in Deloitte Consulting's Customer Strategy…
Added 8 mins ago
Life Sciences Experience Design Strategy Senior Manager
Deloitte
Miami, FL · Jacksonville, FL · Tampa, FL
The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engagements for Life Sciences clients.…
Added 8 mins ago
Senior Manager Data Lead
Deloitte
Miami, FL · Tampa, FL
Manage day-to-day stakeholder relationships and align technical delivery to business and program objectives
Added 8 mins ago
Health Care Research Manager - Deloitte Center for Health Solutions
Deloitte
Ft. Lauderdale, FL · Jacksonville, FL · Tallahassee, FL · Tampa, FL · Miami, FL
…bridge research and business, inspire teams, and influence senior stakeholders across Deloitte and the broader life sciences and health care…
Added 8 mins ago
Life Sciences Research Manager - Deloitte Center for Health Solutions
Deloitte
Tampa, FL · Miami, FL · Jacksonville, FL · Tallahassee, FL · Ft. Lauderdale, FL
…bridge research and business, inspire teams, and influence senior stakeholders across Deloitte and the broader life sciences and health care…
Added 8 mins ago
C
Sr Marketing Manager
CBRE
Miami, FL · Orlando, FL
- $125,000 to $130,000 USD / year
The Senior Marketing Manager serves as the strategic marketing partner to the Office Occupier and Office Investor Leasing businesses. This role sits within Product Marketing and will work…
Added 35 mins ago
Process Lead Supply Planning Reliability
J&J Family of Companies
Titusville, NJ
Reports To: Senior Manager, Global Operational Planning Process Standards & Improvement
Added 36 mins ago
Manager, Strat, Performance & Policies
J&J Family of Companies
New Brunswick, NJ
The Manager, Strategy, Performance & Policies plays a key role in supporting the Procurement function’s strategy execution by driving performance management, policy development, and…
Added 36 mins ago
Application Development Group Manager, Senior Vice President
Citigroup
Jersey City, NJ
Applications Development Technology Senior Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in…
Added 1 hour ago
GL
Associate Director, Clinical Pharmacology Modeling and Simulation Oncology
GlaxoSmithKline LLC
Upper Providence, PA
- $147,675 to $246,125 USD / year
…decisions through innovation, expertise, and influence. As Manager or Associate Director, CPMS, you will be part of a science-driven group delivering clinical pharmacology and modeling and…
Added 1 hour ago
Senior Technical Sales Specialist, ETF Capital Market Support
SEI INVESTMENTS COMPANY
Oaks, PA
Added 1 hour ago
Data & AI Product Delivery Manager
AmerisourceBergen Pharmaceutical Distribution and Strategic Global Sourcing
Conshohocken, PA
Added 1 hour ago
SAP S4/HANA Senior Project Manager (Public Cloud)
IBM
University Park, PA
We are hiring Senior Project Manager to lead end-to-end SAP S/4HANA Cloud Public Edition implementations. You will own delivery from Prepare through Hypercare: scope, schedule, budget,…

Closed listing

Coinbase

Senior Strategic Program Manager

Salt Lake City, UT, United States

$166,345 - $195,700 USD

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $166,345 - $195,700 USD
Posting language: English
Posted: Sep 30, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the differentiated service model for our highest-value trading customers. You'll bridge Trading product teams and CX operations to reduce customer friction, ensure smooth product launches, and drive retention for the customers who matter most to our trading business.

What you'll do:

Own a portfolio of trading product domains, including support contact rate reduction targets, launch readiness, and performance scorecards across approximately half of the global trading CX scope
Lead the high net worth CX program end-to-end, defining segment strategy, retention priorities, the service model, and the cross-functional operating model spanning Sales, Concierge, Compliance/Risk, and Trading product
Set program strategy and prioritization frameworks for ambiguous, high-stakes problems, influencing Director+ stakeholders to align on tradeoffs, resources, and sequencing
Build and execute a multi-quarter improvement roadmap that combines in-product fixes with CX-owned improvements through automation, help center content, and proactive support to reduce top contact drivers
Execute CX readiness for Tier 1 trading launches, coordinating across Product, WFM, L&D, and Tooling, then measuring post-launch impact on CSAT, contact volume, and adoption
Partner with Trading product teams through regular operational reviews that surface voice-of-customer themes, quantify business impact, and close performance gaps with executive-ready reporting

Required Skills and Experience:

7+ years in program management, CX, or product operations, with 5+ years in a trading, brokerage, or financial services environment
Proven track record owning a high-value customer segment or business-critical program where retention, revenue, or market share were explicit success metrics
Demonstrated ability to define strategy and lead complex cross-functional programs spanning 5+ teams (including Sales, Compliance, and BPO partners) with measurable business outcomes
Experience influencing Director+ stakeholders, negotiating priorities across competing initiatives, and driving alignment without direct authority
Proficiency defining KPI frameworks, OKR glidepaths, and executive reporting that connects CX performance metrics to revenue and retention impact
Active FINRA Series 7 and Series 63 licenses
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Position ID #: P77911

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$166,345 - $195,700 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

About employer

Report this job