Jobs in the United States

25+ jobs

Save this search

Added 3 mins ago
Technical Writer
Medtronic
Mounds View, MN
Added 3 mins ago
Materials Engineer II
Medtronic
Mounds View, MN
…computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each…
Added 3 mins ago
Information & Data Architect
Medtronic
Fridley, MN
…computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each…
Added 3 mins ago
Senior R&D Engineer
Medtronic
Plymouth, MN
…computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each…
Added 4 mins ago
Confluent - Product Manager, Growth Marketer
IBM
ROCHESTER, MN
We’re looking for a Growth Marketing Manager to own that growth and expansion journey. This individual-contributor role sits in Confluent’s R&D Product Department, so you’ll work with both…
Added 4 mins ago
Senior Technical Product Manager - ServiceNow HRSD & Employee Center Pro
CVS Health
Saint Paul, MN
2+ years working with AI-enabled capabilities within ServiceNow, including AI Search, virtual agent, predictive intelligence, automation, and emerging generative AI use cases.
Added 4 mins ago
Senior Strategic Program Manager
Coinbase
Saint Paul, MN
As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the…
Added 4 mins ago
Program Manager III, Legal
Indeed
Saint Paul, MN
At Indeed, we're on a mission to help people get jobs. As a Program Manager III within Legal, you will contribute to that mission by managing complex, cross-functional programs that…
Added 4 mins ago
AI Senior Manager - SFL Scientific
Deloitte
Minneapolis, MN
…deliver valuable AI solutions, tools, and services. As a Senior Manager, you will define and execute our strategy for AI, ML, and GenAI services-from strategic alignment, roadmap…
Added 4 mins ago
Manager - Finance Managed Services
Deloitte
Minneapolis, MN
…as well as SAP, Oracle, and emerging platforms, by applying automation, analytics, and Generative AI to improve performance, increase agility, and unlock long-term value. This is an…
Added 4 mins ago
Google Infrastructure and Security Lead Architect
Deloitte
Minneapolis, MN
…development, operations, and security teams to foster a culture of automation and DevSecOps…
Added 4 mins ago
Manager - SAP Concur
Deloitte
Minneapolis, MN
As a Manager on the SAP team, you will support clients across the solution lifecycle, from business process assessment through design, build, testing, deployment, and post-go-live…
Added 4 mins ago
SAP EWM Senior Manager - Consumer Goods & Services
Accenture
Minneapolis, MN
Minimum of 4 years managing full-cycle SAP EWM implementations in a lead or program manager role
Added 4 mins ago
Health Care Research Manager - Deloitte Center for Health Solutions
Deloitte
Minneapolis, MN
What You will Do: As a Research Manager of the Center for Health Solutions, you will:
Added 4 mins ago
Life Sciences Research Manager - Deloitte Center for Health Solutions
Deloitte
Minneapolis, MN
What You will Do: As a Research Manager of the Center for Health Solutions, you will:
Added 4 mins ago
Recruiting Specialist (Minneapolis, MN) (#5057)
Dorsey & Whitney LLP
Minneapolis, MN
Provide guidance on compensation considerations during the offer process, in consultation with the Compensation Manager and Recruiting Manager.
Added 4 mins ago
Cyber Operate Manager - Identity Security Architect & Product Engineering
Deloitte
Minneapolis, MN
…application programming interfaces (APIs), identity protocols, automation, and cloud-native…
Added 4 mins ago
Senior Contract Analyst, Pricing & Contracts - Minneapolis, MN
Medtronic
Fridley, MN · Minneapolis, MN
…computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each…
Added 4 mins ago
Manager - SAP RAR
Deloitte
Minneapolis, MN
As a Manager on the SAP team, you will support clients across the solution lifecycle, from business process assessment through design, build, testing, deployment, and post-go-live…
Added 4 mins ago
Cyber Operate Manager - IAM PBAC Architect/Engineer
Deloitte
Minneapolis, MN
Experience building IAM automation using Python or PowerShell and working with Active Directory or Lightweight Directory Access Protocol (LDAP), Okta or Azure Active Directory, and Security…
Added 4 mins ago
Manager Clinical Databases & Integrations
Medtronic
Minneapolis, MN
As the Manager, Clinical Databases & Integrations, you will lead teams responsible for database development, database implementation, and clinical systems integrations supporting Medtronic…
Added 4 mins ago
Scientist II
Medtronic
Minneapolis, MN
…computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each…
Added 18 mins ago
AG
Change Control Manager
ADI Global Distribution
Lehi, UT
- $97,881.82 to $146,029.09 USD / year
The Change Control Manager owns how our hardware products are defined, changed, and released, from first prototype through end of life. This role leads the configuration management function…
Added 18 mins ago
AG
Sr Product Manager - Displays
ADI Global Distribution
Lehi, UT
- $92,570 to $157,630 USD / year
The Senior Product Manager - Displays will report to the Sr. Director of Product Management for the Exclusive Brands Team, serving as a product and subject matter expert. The position will…
Added 18 mins ago
AE
Senior Associate - Digital Product Management (Banking COE)
American Express
Sandy, UT
- $89,250 to $150,250 USD / year
…capabilities that meet the highest standards of compliance, automation, and innovation. The Product Associate will focus on delivering new marketing and onboarding capabilities to…

Closed listing

Coinbase

Senior Strategic Program Manager

Indianapolis, IN, United States

$166,345 - $195,700 USD

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $166,345 - $195,700 USD
Posting language: English
Posted: Sep 30, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the differentiated service model for our highest-value trading customers. You'll bridge Trading product teams and CX operations to reduce customer friction, ensure smooth product launches, and drive retention for the customers who matter most to our trading business.

What you'll do:

Own a portfolio of trading product domains, including support contact rate reduction targets, launch readiness, and performance scorecards across approximately half of the global trading CX scope
Lead the high net worth CX program end-to-end, defining segment strategy, retention priorities, the service model, and the cross-functional operating model spanning Sales, Concierge, Compliance/Risk, and Trading product
Set program strategy and prioritization frameworks for ambiguous, high-stakes problems, influencing Director+ stakeholders to align on tradeoffs, resources, and sequencing
Build and execute a multi-quarter improvement roadmap that combines in-product fixes with CX-owned improvements through automation, help center content, and proactive support to reduce top contact drivers
Execute CX readiness for Tier 1 trading launches, coordinating across Product, WFM, L&D, and Tooling, then measuring post-launch impact on CSAT, contact volume, and adoption
Partner with Trading product teams through regular operational reviews that surface voice-of-customer themes, quantify business impact, and close performance gaps with executive-ready reporting

Required Skills and Experience:

7+ years in program management, CX, or product operations, with 5+ years in a trading, brokerage, or financial services environment
Proven track record owning a high-value customer segment or business-critical program where retention, revenue, or market share were explicit success metrics
Demonstrated ability to define strategy and lead complex cross-functional programs spanning 5+ teams (including Sales, Compliance, and BPO partners) with measurable business outcomes
Experience influencing Director+ stakeholders, negotiating priorities across competing initiatives, and driving alignment without direct authority
Proficiency defining KPI frameworks, OKR glidepaths, and executive reporting that connects CX performance metrics to revenue and retention impact
Active FINRA Series 7 and Series 63 licenses
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Position ID #: P77911

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$166,345 - $195,700 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

About employer

More about this job

Skills

Sales
Regulatory compliance
Prioritization
Reporting
Program management
Workflow

Report this job