Jobs in the United States

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Added 8 mins ago
UG
Sr Consultant (Payer Operations) Optum Advisory - Remote
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
The Sr. Consultant (Payer Operations) Optum Advisory - Remote works within an Optum Advisory delivery team and serves a key role in contributing to engagement work products, project…
Added 13 mins ago
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Payroll Specialist II
PeopleReady
Tacoma, WA
- $25 to $30 USD / hour
The Payroll Specialist II is a remote position that reports directly to the Payroll Manager. This role is responsible for processing end-to-end payroll through multiple systems for all 50…
Added 13 mins ago
Engineer - Generation
Avista Utilities
Spokane, WA
Bachelor of Science in ABET accredited Engineering Program
Added 13 mins ago
Radar System Modes & Algorithms Lead
Honeywell Aerospace
Redmond, WA
Work Schedule: M-F hybrid (3 days onsite and 2 remote)
Added 13 mins ago
Staff ML Systems Engineer
General Motors
Olympia, WA
Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Added 13 mins ago
Account Manager
CVS Health
Olympia, WA
Open to fully remote anywhere in the U.S. or hybrid work location for this role
Added 13 mins ago
Senior Strategic Program Manager
Coinbase
Olympia, WA
As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the…
Added 13 mins ago
Media Buyer
Lumen
Olympia, WA
Build and govern matched, retargeting, lookalike, interest and suppression audiences in coordination with the ABM program to improve relevance and prevent duplicate account exposure.
Added 13 mins ago
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Manager, Cloud Platform Engineering
Centene Corporation
Olympia, WA
- $102,900 to $190,500 USD / year
…time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience,…
Added 13 mins ago
Associate Product Manager
FranklinCovey
Olympia, WA
Location: Remote – Anywhere in the contiguous US
Added 13 mins ago
Product Operations Specialist
FranklinCovey
Olympia, WA
Location: Remote – Anywhere in the contiguous US
Added 13 mins ago
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Project Manager - Fleet
CBRE
Olympia, WA
- $90,000 to $110,000 USD / year
As a CBRE Project Manager on theIntegrated Fleet Services (IFS) team, you'll run fleet telematics and vehicletechnology programs across North America, from technician mobilization…
Added 13 mins ago
Commercial Enablement Manager
Norstella
Olympia, WA
The Commercial Enablement Manager is a commercially grounded performance partner responsible for translating Business Unit and portfolio priorities into field-ready execution while…
Added 13 mins ago
Director, Technical Program Management (Remote-Eligible)
Capital One
Olympia, WA
…problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program…
Added 13 mins ago
Program Manager III, Legal
Indeed
Seattle, WA
At Indeed, we're on a mission to help people get jobs. As a Program Manager III within Legal, you will contribute to that mission by managing complex, cross-functional programs that…
Added 13 mins ago
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Telecommunications Designer
Actalent
Seattle, WA
- $30 to $50 USD / hour
…opportunity for an entry to mid level designer to grow into a Project Manager role within 2 years at a company that highly values it's employee growth, career goals, and the relationships…
Added 13 mins ago
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Telecommunications Project Manager
Actalent
Seattle, WA
- $50 to $130 USD / hour
…opportunity for a mid level designer to grow into a Project Manager role within a year at a company that highly values it's employee growth, career goals, and the relationships they build…
Added 13 mins ago
Senior Data Engineering Manager
Zoom
Seattle, WA
…3 days per week at our Seattle, WA or San Jose, CA office. Remote arrangements are not available for this…
Added 13 mins ago
Engineering Manager (Remote)
Cisco
Seattle, WA
This position is remote and can be performed from locations within the United States. The role requires reliable internet connection and the ability to work independently in a remote…
Added 13 mins ago
Senior Principal Scientist, Molecular Assays & Genomics Team Lead (Cell Therapy Translational Research)
Bristol Myers Squibb
Seattle, WA
…fit-for-purpose molecular and genomic assay approaches that support program decisions and pipeline development across the Cell Therapy…
Added 13 mins ago
Associate Partner Marketing Manager, AWS (North America)
EPAM Systems
Seattle, WA
EPAM and AWS work together to win new clients and grow existing ones. As our Associate Partner Marketing Manager , you’ll turn that partnership strategy into campaigns, events and content…
Added 13 mins ago
Senior Scientist, Spatial Assays
Bristol Myers Squibb
Seattle, WA
…clinically relevant translational endpoints, and support both program-specific needs and portfolio-wide standardization…
Added 13 mins ago
Veterinary Strategic and National Accounts Market Development Manager
Danaher Corporation
Seattle, WA
The Veterinary Strategic and National Accounts Market Development Manager is an intensive, growth focused role responsible for developing and growing Radiometer America’s business with…
Added 13 mins ago
LEAD LOGISTICS MANAGEMENT SPECIALIST
NAVUNSEAWARCENDIV KEYPORT WA
Keyport, WA
…direction for work assigned to various Project Managers within the program office under PAE Undersea Program Manager…
Added 26 mins ago
Labor Relations Manager - Remote (U.S.)
ADM
Decatur, IL
ADM is seeking a seasoned Labor Relations Manager to provide strategic labor relations leadership across North America. This role serves as a trusted advisor to business leaders, Human…

Closed listing

Coinbase

Senior Strategic Program Manager

Boise, ID, United States

$166,345 - $195,700 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $166,345 - $195,700 USD
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the differentiated service model for our highest-value trading customers. You'll bridge Trading product teams and CX operations to reduce customer friction, ensure smooth product launches, and drive retention for the customers who matter most to our trading business.

What you'll do:

Own a portfolio of trading product domains, including support contact rate reduction targets, launch readiness, and performance scorecards across approximately half of the global trading CX scope
Lead the high net worth CX program end-to-end, defining segment strategy, retention priorities, the service model, and the cross-functional operating model spanning Sales, Concierge, Compliance/Risk, and Trading product
Set program strategy and prioritization frameworks for ambiguous, high-stakes problems, influencing Director+ stakeholders to align on tradeoffs, resources, and sequencing
Build and execute a multi-quarter improvement roadmap that combines in-product fixes with CX-owned improvements through automation, help center content, and proactive support to reduce top contact drivers
Execute CX readiness for Tier 1 trading launches, coordinating across Product, WFM, L&D, and Tooling, then measuring post-launch impact on CSAT, contact volume, and adoption
Partner with Trading product teams through regular operational reviews that surface voice-of-customer themes, quantify business impact, and close performance gaps with executive-ready reporting

Required Skills and Experience:

7+ years in program management, CX, or product operations, with 5+ years in a trading, brokerage, or financial services environment
Proven track record owning a high-value customer segment or business-critical program where retention, revenue, or market share were explicit success metrics
Demonstrated ability to define strategy and lead complex cross-functional programs spanning 5+ teams (including Sales, Compliance, and BPO partners) with measurable business outcomes
Experience influencing Director+ stakeholders, negotiating priorities across competing initiatives, and driving alignment without direct authority
Proficiency defining KPI frameworks, OKR glidepaths, and executive reporting that connects CX performance metrics to revenue and retention impact
Active FINRA Series 7 and Series 63 licenses
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Position ID #: P77911

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$166,345 - $195,700 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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