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Added 14 mins ago
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Principal Product Manager- M365 Core Copilot Infrastructure Team
Microsoft
WA · Redmond, WA · Redmond
- $165,600 to $331,200 USD / year
We are looking for a Principal Product Manager to define and drive the strategy for platform fundamentals, operational excellence, and business impact across the M365 AI platform.
Added 15 mins ago
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Principal Product Manager
Microsoft
WA · CA · NY · Redmond, WA · Mountain View, CA · Redmond · Mountain View · New York
- $142,800 to $304,200 USD / year
Microsoft's Experiences & Devices Security organization is seeking a Principal Product Manager to help modernize the security foundations that protect Microsoft 365 and Azure-scale…
Added 15 mins ago
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Senior Product Manager
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Within Azure Data, the Azure Data Integration team helps customers connect, move, and prepare data to power analytics and AI. We are looking for a Senior Product Manager to own a product…
Added 15 mins ago
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Principal Product Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
The Microsoft 365 Core Platform team is hiring a Principal Product Manager for its Fleet & Capacity team, the group that puts the right infrastructure in the right places at the right time…
Added 15 mins ago
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Foundational Offers Sr. Product Manager, Regulated Markets
Microsoft
WA · CA · TX · Seattle, WA · San Francisco, CA · Austin, TX · Seattle · San Francisco · Austin
- $130,900 to $303,600 USD / year
…markets, giving customers greater control over where their data resides, how it is protected and governed, and how workloads operate across public, hybrid, private, and disconnected…
Added 21 mins ago
Senior Business Development Manager - Data Centers
Intek Plastics
Hastings, MN
Intek Plastics is seeking a highly motivated and strategic Senior Business Development Manager - Data Centers to lead our growth initiatives within the rapidly expanding data center…
Added 21 mins ago
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Division Controller
ITW
Eden Prairie, MN
- $138,000 to $155,000 USD / year
…will partner with and report to the Vice President General Manager - Service to develop and implement division strategy by evaluating and developing financial analysis, models, & reports.…
Added 22 mins ago
SA
Channel Partner Manager III - Northern California & Pacific Northwest
Sinch America Inc.
Saint Paul, MN
- $92,000 to $115,000 USD / year
Strategic Feedback: Provide partner insights to influence sales strategy, product roadmap, and channel program design.
Added 22 mins ago
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Service Development Manager - AWS Focused
TEKsystems
Minneapolis, MN
- $123,000 to $184,600 USD / year
…for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and…
Added 22 mins ago
Sr. Finance Analyst, Target & Natural-Organic
General Mills, Inc.
Minneapolis, MN
Key relationships include Zone Sales VP, OU Sales Strategy & Planning Director, Regional Sales Director, Zone Operations Manager, Senior Regional Planning Manager, and Senior Customer…
Added 22 mins ago
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Category Manager - Technology/IT
TEKsystems
Minneapolis, MN
- $45 to $50 USD / hour
The Category Manager supports the organizations sourcing and procurement objectives by managing assigned spend categories, developing category strategies, and optimizing supplier…
Added 35 mins ago
Program Manager-CPS Team, DCFS Northern
State of Utah - Jobs
BRIGHAM CITY, UT
…to best practices.Data-Driven Management & QA: Use and apply data metrics to measure team performance and complete systematic Quality Assurance (QA) reviews to ensure compliance and…
Added 35 mins ago
Principal Public Sector Account Manager (DISA/IC)
IVANTI, INC.
SOUTH JORDAN, UT
Added 36 mins ago
Packaging Engineer
Reckitt
Salt Lake City, UT
This position is part of the Reckitt Research & Development team and reports to the Regional Packaging Development Manager. The role provides technical packaging support and leadership on…
Added 46 mins ago
AVP, Data Loss Prevention Engineer
Synchrony
Alpharetta, GA
The AVP, Data Loss Prevention Engineer within the Information Security organization will be responsible for driving an enterprise-wide data loss prevention program to safeguard and secure…
Added 46 mins ago
Program Manager - BPO Operations
Delta Air Lines, Inc.
Atlanta, GA
Adaptability: The Program Manager must be comfortableworking in ambiguous environments and proactively shaping processes to meetevolving business needs, including developing new approaches…
Added 47 mins ago
IT Senior Security Engineer - Governance, Risk, and Compliance
Delta Air Lines, Inc.
Atlanta, GA
…hands-on automation engineer. This person excels at both the strategy and execution needed to ensure the Information Security Governance team drives organizational behavior change, fosters…
Added 47 mins ago
EPM/ERP Functional or Technical Manager
Deloitte
Atlanta, GA
…regulatory considerations to unlock value. Your work may span strategy, operations, process design, and technology as we partner with clients to transform…
Added 47 mins ago
Product Manager, Delta Sync Seatback Transformation
Delta Air Lines, Inc.
Atlanta, GA
Delta Air Lines is seeking an experienced Product Manager to lead the Delta Flight Products (DFP) Onboard Digital Conversion (ODC) initiative, a strategic program focused on transforming…
Added 49 mins ago
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Senior Manager
Gates Ventures
Seattle, WA
- $225,000 to $235,000 USD / year
Our data pillar’s product suite is designed to remove barriers of siloed, non-interoperable data, establish an environment to enable digital innovation at scale for ADRD research, and…
Added 57 mins ago
BB
Manager of Future Readiness
Big Brothers Big Sisters Twin Cities
Minneapolis, MN
- $52,000 to $62,000 USD / year
The Manager provides hands-on leadership and operational oversight of two Coordinators, translating program goals into clear workflows, consistent data practices, and high-quality youth…
Added 58 mins ago
Manager, Ford Pro/Truck Strategy
Ford
Dearborn, MI · Dearborn
Ford is seeking a strategic, analytical, and influential leader to serve as Portfolio Strategy Manager for Ford Pro and Truck across the North America markets. In this role, you will shape…
Added 1 hour ago
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Compliance Investigator
TEKsystems
Fairfield, CA
- $43 to $46 USD / hour
Assists Regulatory Affairs Manager with developing, maintaining, and delivering compliance training program including but not limited to:
Added 1 hour ago
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Accenture Construct – Senior Program Manager, ANS
Accenture
Moreno Valley, CA
- $175,000 to $208,000 USD / year
At Accenture Construct, that's the job. You'll help deliver the data centers, power grids, rail networks, factories and public infrastructure that keep communities moving - smarter, safer…
Added 1 hour ago
SUPERVISORY LOGISTICS MANAGEMENT SPECIALIST
Naval Air Systems Command
China Lake, CA

Closed listing

Coinbase

Senior Strategic Program Manager

Boise, ID, United States

$166,345 - $195,700 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $166,345 - $195,700 USD
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the differentiated service model for our highest-value trading customers. You'll bridge Trading product teams and CX operations to reduce customer friction, ensure smooth product launches, and drive retention for the customers who matter most to our trading business.

What you'll do:

Own a portfolio of trading product domains, including support contact rate reduction targets, launch readiness, and performance scorecards across approximately half of the global trading CX scope
Lead the high net worth CX program end-to-end, defining segment strategy, retention priorities, the service model, and the cross-functional operating model spanning Sales, Concierge, Compliance/Risk, and Trading product
Set program strategy and prioritization frameworks for ambiguous, high-stakes problems, influencing Director+ stakeholders to align on tradeoffs, resources, and sequencing
Build and execute a multi-quarter improvement roadmap that combines in-product fixes with CX-owned improvements through automation, help center content, and proactive support to reduce top contact drivers
Execute CX readiness for Tier 1 trading launches, coordinating across Product, WFM, L&D, and Tooling, then measuring post-launch impact on CSAT, contact volume, and adoption
Partner with Trading product teams through regular operational reviews that surface voice-of-customer themes, quantify business impact, and close performance gaps with executive-ready reporting

Required Skills and Experience:

7+ years in program management, CX, or product operations, with 5+ years in a trading, brokerage, or financial services environment
Proven track record owning a high-value customer segment or business-critical program where retention, revenue, or market share were explicit success metrics
Demonstrated ability to define strategy and lead complex cross-functional programs spanning 5+ teams (including Sales, Compliance, and BPO partners) with measurable business outcomes
Experience influencing Director+ stakeholders, negotiating priorities across competing initiatives, and driving alignment without direct authority
Proficiency defining KPI frameworks, OKR glidepaths, and executive reporting that connects CX performance metrics to revenue and retention impact
Active FINRA Series 7 and Series 63 licenses
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Position ID #: P77911

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$166,345 - $195,700 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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