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Job Posting Title Account Manager/Specialty Account Manager - TEPEZZA (Ocular) - San Diego, CA
Horizon Therapeutics USA, Inc.
CA
Account Manager/Specialty Account Manager - TEPEZZA
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FOH
Hopdoddy Burger Bar, Inc.
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Opportunity to grow and advance through our Lead Manager program- more than 50% of our restaurant leaders began as hourly Team Members!
Added 3 mins ago
Assistant Manager I
Family Dollar
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We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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Respiratory Therapist
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Under the direction and authorization of the medical director and cardiopulmonary director or manager, the Respiratory Care Practitioner II (RCP II) is responsible for performing…
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Safety Manager - MSHA - Industrial
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Safety Specialist - MSHA - Industrial
Kiewit
Reno, NV
As a Safety Specialist, you will report to Project Safety Manager. Your primary responsibilities centers on the successful implementation and support of the Site Specific Safety Plan in the…
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Commissioning & Startup Manager (Mission Critical)
Clark Construction Group, LLC
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As a Commissioning & Startup Manager in Clark Technologies, the Commissioning Manager verifies that designed, installed, and tested systems and equipment satisfy specified performance…
Added 5 mins ago
Project Manager - JWR
Jensen Precast
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We are seeking a Project Manager - a pivotal role that bridges design, sales, production, and project execution. In this position, you’ll oversee a diverse portfolio of projects spanning…
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MATERIALS HANDLER
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…Schedules and maintains an aggressive surveillance inspection program for items in central storage to assure that all assets are ready for issue. Takes necessary action to control…
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In collaboration with the manager/director of Performance Improvement, the Stroke coordinator is responsible for coordinating the Stroke Program and assisting in the coordination,…
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Management Trainee - Reno/Northern Nevada Area, NV
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Associate Chief Pharmacy Service
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…Supervises the Inpatient Pharmacy Supervisor, Supervisory CSP/USP Program Manager, clinical pharmacy specialists, pharmacy technicians, and trainees. Develops work schedules, assigns…
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Product Manager
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…federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine…
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Product Manager
Meta
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…federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine…
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Supplier Sourcing Program Manager 2
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- $66,200 to $132,400 USD / year
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Senior Technical Product Manager - ServiceNow HRSD & Employee Center Pro
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Account Manager
CVS Health
Carson City, NV
…for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed…
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Media Buyer
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Build and govern matched, retargeting, lookalike, interest and suppression audiences in coordination with the ABM program to improve relevance and prevent duplicate account exposure.
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Senior Recruiter
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…improvement initiatives that enhance the candidate and hiring manager…
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Product Operations Specialist
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2+ years in product operations, product support, release or program management, or a comparable cross-functional operations role in a software or platform organization
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Associate Product Manager
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Training Content & Creative Development Specialist- Healthcare
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Working closely with the Healthcare Program Manager, you will translate approved learning strategies, curriculum requirements, and business objectives into clear, engaging,…
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Project Manager - Fleet
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- $90,000 to $110,000 USD / year
As a CBRE Project Manager on theIntegrated Fleet Services (IFS) team, you'll run fleet telematics and vehicletechnology programs across North America, from technician mobilization…
Added 5 mins ago
Director, Technical Program Management (Remote-Eligible)
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…problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program…
Added 5 mins ago
Commercial Enablement Manager
Norstella
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The Commercial Enablement Manager is a commercially grounded performance partner responsible for translating Business Unit and portfolio priorities into field-ready execution while…

Closed listing

Coinbase

Senior Strategic Program Manager

Montpelier, VT, United States

$166,345 - $195,700 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $166,345 - $195,700 USD
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the differentiated service model for our highest-value trading customers. You'll bridge Trading product teams and CX operations to reduce customer friction, ensure smooth product launches, and drive retention for the customers who matter most to our trading business.

What you'll do:

Own a portfolio of trading product domains, including support contact rate reduction targets, launch readiness, and performance scorecards across approximately half of the global trading CX scope
Lead the high net worth CX program end-to-end, defining segment strategy, retention priorities, the service model, and the cross-functional operating model spanning Sales, Concierge, Compliance/Risk, and Trading product
Set program strategy and prioritization frameworks for ambiguous, high-stakes problems, influencing Director+ stakeholders to align on tradeoffs, resources, and sequencing
Build and execute a multi-quarter improvement roadmap that combines in-product fixes with CX-owned improvements through automation, help center content, and proactive support to reduce top contact drivers
Execute CX readiness for Tier 1 trading launches, coordinating across Product, WFM, L&D, and Tooling, then measuring post-launch impact on CSAT, contact volume, and adoption
Partner with Trading product teams through regular operational reviews that surface voice-of-customer themes, quantify business impact, and close performance gaps with executive-ready reporting

Required Skills and Experience:

7+ years in program management, CX, or product operations, with 5+ years in a trading, brokerage, or financial services environment
Proven track record owning a high-value customer segment or business-critical program where retention, revenue, or market share were explicit success metrics
Demonstrated ability to define strategy and lead complex cross-functional programs spanning 5+ teams (including Sales, Compliance, and BPO partners) with measurable business outcomes
Experience influencing Director+ stakeholders, negotiating priorities across competing initiatives, and driving alignment without direct authority
Proficiency defining KPI frameworks, OKR glidepaths, and executive reporting that connects CX performance metrics to revenue and retention impact
Active FINRA Series 7 and Series 63 licenses
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Position ID #: P77911

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$166,345 - $195,700 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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Skills

Sales
Regulatory compliance
Prioritization
Reporting
Program management
Workflow

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