Jobs in the United States

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Added 15 mins ago
Manufacturing Engineering Technician Level 1-3
Trust Automation
San Luis Obispo, CA
Added 15 mins ago
Skunk Works Manufacturing Engineer Senior- Level 3
Lockheed Martin
Palmdale, CA
…handling. Drives adoption of new technologies and processes (automation, robotics, computer aided manufacturing software, etc.) to achieve greater efficiency, cost reduction and quality…
Added 15 mins ago
Manufacturing Engineer Senior- Level 3
Lockheed Martin
Palmdale, CA
…installations. Drives adoption of new technologies and processes (automation, robotics, computer aided manufacturing software, etc.) to achieve greater efficiency, cost reduction and…
Added 15 mins ago
Skunk Works Manufacturing Engineer Senior- Level 3- Clearance required
Lockheed Martin
Palmdale, CA
…handling. Drives adoption of new technologies and processes (automation, robotics, computer aided manufacturing software, etc.) to achieve greater efficiency, cost reduction and quality…
Added 16 mins ago
Security Engineering Manager, Anti-Scraping
Meta
Menlo Park, CA
Security Engineering Manager, Anti-Scraping Responsibilities:
Added 16 mins ago
Manager 2, Developer Productivity
Intuit
MOUNTAIN VIEW, CA
…design and architecture, AI agents, data-driven decision making, automation, and building platforms with enterprise-wide impact, this job is for…
Added 16 mins ago
Business Process Manager
Cisco
San Jose, CA
8+ years of experience in Product Operations, Business Process Management, PLM, Product Data Management, BI, Data Operations, Program Management, or related functions
Added 17 mins ago
S
Senior Building Automation Systems Specialist
Siemens
San Francisco, CA
- $73,468 to $146,117 USD / year
Our Senior or Lead S ystems Specialists perform complex installation, startup, and commissioning of building automation system equipment that has been newly installed. Completes…
Added 17 mins ago
Customer Service Manager, Airport Customer Experience - San Francisco SFO
American Airlines
San Francisco, CA
Knowledge of company policies and procedures and functional automation applications
Added 17 mins ago
S
Senior Building Automation Systems Specialist
Siemens
San Francisco, CA
- $73,468 to $146,117 USD / year
Our Senior or Lead S ystems Specialists perform complex installation, startup, and commissioning of building automation system equipment that has been newly installed. Completes…
Added 17 mins ago
Healthcare Engineer
Veterans Affairs, Veterans Health Administration
Los Angeles, CA
Added 53 mins ago
Pharmacist (Facility Program Manager - Compounding & Management of Hazardous Drugs)
Veterans Affairs, Veterans Health Administration
Johnson City, TN
Added 1 hour ago
Supervisory Air Traffic Control Specialist, (MSS-3, Level 10), Executive Officer
Federal Aviation Administration
Auburn, WA
…systems efficiency, domestic and international procedures, automation, and training. Responsibilities Provides training, coaching and guidance to subordinates and facilitates team building…
Added 1 hour ago
L
Sr. Engineering Manager, Lowe's Innovation Labs
Lowe's
Kirkland, WA
- $147,400 to $280,100 USD / year
The Sr Manager, Software Engineering – Innovation leads R&D engineering teams that focus on exploring and incubating promising experiences and capabilities for spatial computing platforms,…
Added 1 hour ago
Staff ML Systems Engineer
General Motors
Olympia, WA
Level up how ML teams work with data Develop automation and tooling that give ML engineers deep insight into labeling workflows and data quality (e.g., efficiency dashboards, auto‑QA,…
Added 1 hour ago
CC
Manager, Cloud Platform Engineering
Centene Corporation
Olympia, WA
- $102,900 to $190,500 USD / year
Key Details: Centene is seeking a Manager, Cloud Platform Engineering to lead a team responsible for cloud platform engineering, architecture enhancements, and operational excellence.…
Added 1 hour ago
T
Application Developer
TEKsystems
Morton, IL
- $25 to $40 USD / hour
…genuine desire for personal and professional growth. The hiring manager is committed to mentoring and developing the right individual, providing opportunities to learn new skills and expand…
Added 1 hour ago
Electrical Substation Project Engineer - 2
GE Vernova
Oakbrook Terrace, IL
Resolve technical issues in coordination with the customer and project manager.
Added 1 hour ago
Electrical Substation Project Engineer 2
GE Vernova
Oakbrook Terrace, IL
Resolve technical issues in coordination with the customer and project manager.
Added 1 hour ago
Senior Manager, Field Technology
Reyes Holdings
Niles, IL
Develop and execute regional field technology strategies, standards, and operating plans that support business and automation objectives
Added 1 hour ago
HT
Sr AI Manager
Honeywell Technologies
Rosemont, IL · Des Plaines, IL
- $159,000 to $228,000 USD / year
Join a forward-thinking team driving enterprise-wide transformation through advanced analytics and AI. As Sr. AI Manager at Honeywell Process Technology Solutions, you will shape and…
Added 1 hour ago
Senior Engineer – Identity & Access Management (Remote)
United Airlines
Chicago, IL
…as well as experience implementing and managing IAM related automation, integrations, and orchestration. This is a senior-level position that will execute the implementation of designs and…
Added 1 hour ago
Manager, Cloud Engineering
Avanade Inc.
Chicago, IL
…and collaboration.Key Accountabilities:• Creation of build automation and/or build guides for solid, repeatable server builds and deployments• Deploy enterprise-wide messaging and…
Added 1 hour ago
Associate Manager, Cloud Infrastructure
Avanade Inc.
Chicago, IL
…and collaboration.Key Accountabilities:• Creation of build automation and/or build guides for solid, repeatable server builds and deployments• Deploy enterprise-wide messaging and…
Added 1 hour ago
Manager, Project Management - Card Partnerships
Capital One
Chicago, IL
As a Manager, Project Manager at Capital One in the Partnerships Tech and Operations team, you will drive strategy and execute on high priority projects for the company. You will be…

Closed listing

Coinbase

Senior Strategic Program Manager

Montpelier, VT, United States

$166,345 - $195,700 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $166,345 - $195,700 USD
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the differentiated service model for our highest-value trading customers. You'll bridge Trading product teams and CX operations to reduce customer friction, ensure smooth product launches, and drive retention for the customers who matter most to our trading business.

What you'll do:

Own a portfolio of trading product domains, including support contact rate reduction targets, launch readiness, and performance scorecards across approximately half of the global trading CX scope
Lead the high net worth CX program end-to-end, defining segment strategy, retention priorities, the service model, and the cross-functional operating model spanning Sales, Concierge, Compliance/Risk, and Trading product
Set program strategy and prioritization frameworks for ambiguous, high-stakes problems, influencing Director+ stakeholders to align on tradeoffs, resources, and sequencing
Build and execute a multi-quarter improvement roadmap that combines in-product fixes with CX-owned improvements through automation, help center content, and proactive support to reduce top contact drivers
Execute CX readiness for Tier 1 trading launches, coordinating across Product, WFM, L&D, and Tooling, then measuring post-launch impact on CSAT, contact volume, and adoption
Partner with Trading product teams through regular operational reviews that surface voice-of-customer themes, quantify business impact, and close performance gaps with executive-ready reporting

Required Skills and Experience:

7+ years in program management, CX, or product operations, with 5+ years in a trading, brokerage, or financial services environment
Proven track record owning a high-value customer segment or business-critical program where retention, revenue, or market share were explicit success metrics
Demonstrated ability to define strategy and lead complex cross-functional programs spanning 5+ teams (including Sales, Compliance, and BPO partners) with measurable business outcomes
Experience influencing Director+ stakeholders, negotiating priorities across competing initiatives, and driving alignment without direct authority
Proficiency defining KPI frameworks, OKR glidepaths, and executive reporting that connects CX performance metrics to revenue and retention impact
Active FINRA Series 7 and Series 63 licenses
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Position ID #: P77911

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$166,345 - $195,700 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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Skills

Sales
Regulatory compliance
Prioritization
Reporting
Program management
Workflow

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