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Added 1 min ago
TG
Civic Analytics Task Manager (Associate I)
Trilon Group
Atlanta, GA
- $85,000 to $103,000 USD / year
Alta Planning + Design seeks a Civic Analytics Task Manager for our Atlanta office. Reporting to the Civic Analytics Leader within the Transportation Planning Business Line, this position…
Added 1 min ago
TG
Civic Analytics Task Manager (Associate I)
Trilon Group
Minneapolis, MN
- $85,000 to $103,000 USD / year
Alta Planning + Design seeks a Civic Analytics Task Manager for our Minneapolis office. Reporting to the Civic Analytics Leader within the Transportation Planning Business Line, this…
Added 1 min ago
TG
Civic Analytics Task Manager (Associate I)
Trilon Group
Portland, OR
- $87,000 to $107,000 USD / year
Alta Planning + Design seeks a Civic Analytics Task Manager for our Portland office. Reporting to the Civic Analytics Leader within the Transportation Planning Business Line, this position…
Added 3 mins ago
TP
Maintenance Technician
THE PROPERTY MANAGEMENT COMPANY INC
Colorado Springs, CO
- $19.63 to $32.71 USD / hour
Assist with tracking inventory of cleaning supplies, parts, maintenance tools and equipment, alerting the Property Manager when supplies need to be replenished.
Added 4 mins ago
PC
Restaurant Manager
PF Changs
Lubbock, TX
- $56,500 to $71,500 USD / year
Professional Development: Paid management training program to enhance skills and advance career - we promote from within.
Added 5 mins ago
Sr Regional Marketing Manager: Marketing Operations & Field Programs Manager
T-Mobile USA, Inc.
Remote, United States
…infrastructure allows. The Marketing Operations & Field Programs Manager is the person who builds and maintains that infrastructure. This role owns the vendor ecosystem that supports field…
Added 8 mins ago
PB
CNC Machine Operator II (2nd Shift)
PeopleShare by PROMAN
Virginia Beach, VA
- $22 to $25 USD / hour
…precision parts using micrometers, calipers & gauges✅ Make minor program edits and machine offsets✅ Work with tight tolerances and high-quality standards✅ Perform basic machine maintenance…
Added 13 mins ago
Accounting Operations Supervisor - Bureau of Motor Vehicles
Secretary of State
Augusta, ME
Added 20 mins ago
Server
MA Capital Ventures - Savannah LLC
Savannah, GA
navigating guest complaints. Every negative comment/experience will be addressed by a manager so that no customer leaves unhappy
Added 23 mins ago
SO
Forensic HARPS Program Manager (HCPM/DBHR)
State of Washington
Remote, United States
- $6,708 to $9,019 USD / month
…Behavioral Health and Recovery (DBHR) is seeking a Health Care Program Manager to lead the Forensic Housing and Recovery through Peer Services (F-HARPS) program, along with the Tribal…
Added 23 mins ago
SO
Trueblood Diversion Program Manager (HCPM/DBHR)
State of Washington
Remote, United States
- $6,708 to $9,019 USD / month
…Behavioral Health and Recovery (DBHR) is seeking a Health Care Program Manager to oversee statewide diversion programs created in conjunction with the Trueblood v. Washington settlement.…
Added 25 mins ago
Assistant Branch Manager I
SiteOne Landscape Supply
Plymouth, MN
The Assistant Branch Manager is responsible for supporting the Branch Manager in achieving excellence in all facets of branch operations including inventory management, team development,…
Added 26 mins ago
Job Coach
Elwyn
Media, PA
…limited to recognizing social cues; accepting feedback from manager; customer interaction; adhering to workplace cultures success on the…
Added 26 mins ago
SC
Server - Part Time - Edgard's P&P - The Georgian Terrace
Schulte Companies
Atlanta, GA
- Part-time
The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only…
Added 30 mins ago
TP
Maintenance Technician
THE PROPERTY MANAGEMENT COMPANY INC
Denver, CO
- $22.55 to $37.59 USD / hour
Assist with tracking inventory of cleaning supplies, parts, maintenance tools and equipment, alerting the Property Manager when supplies need to be replenished.
Added 30 mins ago
TP
Maintenance Technician
THE PROPERTY MANAGEMENT COMPANY INC
Durango, CO
- $22.12 to $36.86 USD / hour
Collaborate with the Property Manager and Maintenance Supervisor in maintaining inventory for tools, parts, and equipment, ensuring cost-effective use.
Added 30 mins ago
TP
Maintenance Supervisor
THE PROPERTY MANAGEMENT COMPANY INC
Colorado Springs, CO
- $57,075 to $95,125 USD / year
…resident satisfaction, compliance with HUD, state and local program requirements, safety and building upkeep and financial performance. You are a fast learner and an excellent teacher, able…
Added 31 mins ago
Painter
Legacy Partners
Santa Ana, CA
…needed. This is an on-site position that reports to the Business Manager and Service Manager. This is a full-time position with a Monday through Friday…
Added 31 mins ago
Leasing Consultant
Legacy Partners
Ontario, CA
Responsible, under the supervision of the Business Manager or Leasing Manager, for marketing, leasing, and pre-leasing apartment homes. Coordinate Move-In information forms and resolve…
Added 31 mins ago
Maintenance Supervisor
Legacy Partners
Scottsdale, AZ
Responsible for the day-to-day and overall maintenance of the apartment community under the direction of the Business Manager. This is a full-time, on-site position with a Monday through…
Added 31 mins ago
Property Manager
Legacy Partners
Scottsdale, AZ
…full-time, on-site position reporting to the Regional Property Manager. The schedule is Monday through Friday and requires availability for on-call…
Added 32 mins ago
TG
Civic Analytics Task Manager (Associate I)
Trilon Group
Seattle, WA
- $90,000 to $115,000 USD / year
Alta Planning + Design seeks a Civic Analytics Task Manager for our Seattle office. Reporting to the Civic Analytics Leader within the Transportation Planning Business Line, this position…
Added 34 mins ago
Lead, Expedition Operations
Royal Caribbean Cruises Ltd
Miami, FL
Royal Caribbean Group’s Silversea Expedition team has an exciting career opportunity for a full-time Lead, Expedition Operations reporting to the Sr. Manager, Expedition Operations.
Added 40 mins ago
Outside Sales Representative- Bilingual
State Industrial Products
West Palm Beach, FL
Added 46 mins ago
Systems Engineer II – Systems
Voyager Technologies, Inc.
CA or Reno, NV · Folsom, CA · Reno, NV
The position reports to the Systems Engineering Manager and is part of the Strategic Systems Engineering Department based in Folsom, CA. This role can also be based in Reno, NV.

Closed listing

Coinbase

Senior Strategic Program Manager

Honolulu, HI, United States

$166,345 - $195,700 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $166,345 - $195,700 USD
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the differentiated service model for our highest-value trading customers. You'll bridge Trading product teams and CX operations to reduce customer friction, ensure smooth product launches, and drive retention for the customers who matter most to our trading business.

What you'll do:

Own a portfolio of trading product domains, including support contact rate reduction targets, launch readiness, and performance scorecards across approximately half of the global trading CX scope
Lead the high net worth CX program end-to-end, defining segment strategy, retention priorities, the service model, and the cross-functional operating model spanning Sales, Concierge, Compliance/Risk, and Trading product
Set program strategy and prioritization frameworks for ambiguous, high-stakes problems, influencing Director+ stakeholders to align on tradeoffs, resources, and sequencing
Build and execute a multi-quarter improvement roadmap that combines in-product fixes with CX-owned improvements through automation, help center content, and proactive support to reduce top contact drivers
Execute CX readiness for Tier 1 trading launches, coordinating across Product, WFM, L&D, and Tooling, then measuring post-launch impact on CSAT, contact volume, and adoption
Partner with Trading product teams through regular operational reviews that surface voice-of-customer themes, quantify business impact, and close performance gaps with executive-ready reporting

Required Skills and Experience:

7+ years in program management, CX, or product operations, with 5+ years in a trading, brokerage, or financial services environment
Proven track record owning a high-value customer segment or business-critical program where retention, revenue, or market share were explicit success metrics
Demonstrated ability to define strategy and lead complex cross-functional programs spanning 5+ teams (including Sales, Compliance, and BPO partners) with measurable business outcomes
Experience influencing Director+ stakeholders, negotiating priorities across competing initiatives, and driving alignment without direct authority
Proficiency defining KPI frameworks, OKR glidepaths, and executive reporting that connects CX performance metrics to revenue and retention impact
Active FINRA Series 7 and Series 63 licenses
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Position ID #: P77911

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$166,345 - $195,700 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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Sales
Regulatory compliance
Prioritization
Reporting
Program management
Workflow

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