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PC
Restaurant Manger
P.F. Chang's China Bistro, Inc.
Arlington, VA
- $67,000 to $82,000 USD / year
The Restaurant Manager is a hands-on leader who brings our heart-filled, Guest-led Pan-Asian dining experience to life. You’ll lead hospitality (front of house) and culinary (back of house)…
Added just now
PC
Restaurant Manager
P.F. Chang's China Bistro, Inc.
Palm Beach Gardens, FL
- $67,000 to $82,000 USD / year
The Restaurant Manager is a hands-on leader who brings our heart-filled, Guest-led Pan-Asian dining experience to life. You’ll lead hospitality (front of house) and culinary (back of house)…
Added just now
PC
Restaurant Manager
P.F. Chang's China Bistro, Inc.
Miami, FL
- $60,000 to $75,000 USD / year
The Restaurant Manager is a hands-on leader who brings our heart-filled, Guest-led Pan-Asian dining experience to life. You’ll lead hospitality (front of house) and culinary (back of house)…
Added 1 min ago
Merchant Service Market Manager - Nevada
Elavon, Inc.
Remote, United States
…Implements and maintains an effective referral network and call program to promote…
Added 1 min ago
Shift Manager
Arby's
Lebanon, IN
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager…
Added 1 min ago
Assistant Manager II
Family Dollar
Westampton, NJ
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 min ago
Retail Store Manager
Family Dollar
Rocky Mount, NC
We’re seeking a Retail Store Manager to join our team to lead associates, assist customers, and drive store sales.
Added 1 min ago
Assistant Manager II
Family Dollar
Jacksonville, FL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 min ago
Assistant Manager I
Family Dollar
Waynesboro, GA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 min ago
Assistant Manager I
Family Dollar
Akron, OH
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 min ago
Retail Store Manager
Family Dollar
Greenville, SC
We’re seeking a Store Manager to join our team to lead associates, assist customers, and drive store sales. Responsibilities include, but are not limited to, the following:
Added 1 min ago
Assistant Manager II
Family Dollar
Laurel, MS
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 min ago
Assistant Manager II
Family Dollar
Milwaukee, WI
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 min ago
Retail Store Manager
Family Dollar
St Joseph, MO
We’re seeking a Retail Store Manager to join our team to lead associates, assist customers, and drive store sales.
Added 1 min ago
Assistant Manager I
Family Dollar
Tulsa, OK
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
AP
APFC External Partner Intern - Crestline Investors, Inc.
Alaska Permanent Fund Corporation
Fort Worth, TX
- $25 USD / hour
…indicate you're applying through the APFC Partner Internship…
Added 4 mins ago
Vendor Relations Specialist
Amerit Fleet Solutions
CHARLOTTE, NC
…that meet customer needs. The Specialist works alongside the Manager of Vendor Relations & Dispute Resolution to ensure vendors are properly set up, compliant, and performing to Amerit…
Added 5 mins ago
TO
Winter Maintenance Worker
Town of Frisco
Frisco, CO
- $21.5 USD / hour
Option to participate in the Summit Foundation Ski Medallion program through Employee Giving
Added 5 mins ago
TO
Fun Club Counselor
Town of Frisco
Frisco, CO
- $20 USD / hour
Option to participate in the Summit Foundation Ski Medallion program through Employee Giving
Added 8 mins ago
EL
Keyholder - Frederic Malle - Part Time - Prince Street - New York, NY
Estée Lauder Companies
New York
- $21 to $27 USD / hour
- Part-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 11 mins ago
Technical Account Manager - USA
Camunda
Remote, United States
- Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders – from onboarding through ongoing operations
Added 12 mins ago
CH
Pharmacy Technician
CVS Health
Detroit, MI
- $16.5 to $25 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 15 mins ago
General Manager(06690) - 4233 Aldine Mail Rd
Domino's
Houston, TX
General Managers are responsible for overseeing the daily operations of a single Domino’s store. General Managers provide overall leadership and supervision over operations, and are…
Added 15 mins ago
General Manager In Training(05456)
Domino's
Goodlettsville, TN
Exercise judgment and discretion alone, and in conjunction with the General Manager in the day-to-day operations of the store.
Added 15 mins ago
Entry Level Manager (05447)
Domino's
Mt. Juliet, TN
We are seeking an enthusiastic and driven Entry-Level Restaurant Manager to join our team at Domino’s Pizza. This role is ideal for someone looking to advance their career in the…

Closed listing

Coinbase

Senior Strategic Program Manager

Frankfort, KY, United States

$166,345 - $195,700 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $166,345 - $195,700 USD
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the differentiated service model for our highest-value trading customers. You'll bridge Trading product teams and CX operations to reduce customer friction, ensure smooth product launches, and drive retention for the customers who matter most to our trading business.

What you'll do:

Own a portfolio of trading product domains, including support contact rate reduction targets, launch readiness, and performance scorecards across approximately half of the global trading CX scope
Lead the high net worth CX program end-to-end, defining segment strategy, retention priorities, the service model, and the cross-functional operating model spanning Sales, Concierge, Compliance/Risk, and Trading product
Set program strategy and prioritization frameworks for ambiguous, high-stakes problems, influencing Director+ stakeholders to align on tradeoffs, resources, and sequencing
Build and execute a multi-quarter improvement roadmap that combines in-product fixes with CX-owned improvements through automation, help center content, and proactive support to reduce top contact drivers
Execute CX readiness for Tier 1 trading launches, coordinating across Product, WFM, L&D, and Tooling, then measuring post-launch impact on CSAT, contact volume, and adoption
Partner with Trading product teams through regular operational reviews that surface voice-of-customer themes, quantify business impact, and close performance gaps with executive-ready reporting

Required Skills and Experience:

7+ years in program management, CX, or product operations, with 5+ years in a trading, brokerage, or financial services environment
Proven track record owning a high-value customer segment or business-critical program where retention, revenue, or market share were explicit success metrics
Demonstrated ability to define strategy and lead complex cross-functional programs spanning 5+ teams (including Sales, Compliance, and BPO partners) with measurable business outcomes
Experience influencing Director+ stakeholders, negotiating priorities across competing initiatives, and driving alignment without direct authority
Proficiency defining KPI frameworks, OKR glidepaths, and executive reporting that connects CX performance metrics to revenue and retention impact
Active FINRA Series 7 and Series 63 licenses
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Position ID #: P77911

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$166,345 - $195,700 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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Skills

Sales
Regulatory compliance
Prioritization
Reporting
Program management
Workflow

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