Jobs in the United States

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Added 5 mins ago
Global Sustainability Manager
Martin Brower
Rosemont, IL
Manage and execute the sustainability data and reporting strategy, engaging our 18 global markets to ensure consistent and accurate tracking and reporting.
Added 8 mins ago
Analyst, Finance & Strategy
Ready ®
WEXFORD, PA
The Analyst, Finance & Strategy is a high-impact role that will help shape Ready®’s next stage of growth. Reporting to the Senior Manager, FP&A & Commercial Strategy, the Finance & Strategy…
Added 33 mins ago
Director of Finance
Rocket Lawyer
United States
Provide active financial leadership and guidance on customer acquisition initiatives spanning paid marketing channels and an evolving partnership strategy
Added 41 mins ago
Senior Product Owner / Product Manager
Jobgether
Remote, United States
…Our partner is looking for a Senior Product Owner / Product Manager based in the United…
Added 42 mins ago
Branch Manager I
SiteOne Landscape Supply
Eugene, OR
The Branch Manager is responsible for building a winning team and knowledge base for achieving excellence in all facets of branch operations including inventory management, team…
Added 51 mins ago
Lead, Expedition Operations
Royal Caribbean Cruises Ltd
Miami, FL
Royal Caribbean Group’s Silversea Expedition team has an exciting career opportunity for a full-time Lead, Expedition Operations reporting to the Sr. Manager, Expedition Operations.
Added 1 hour ago
J
Retail Media Manager
Jobgether
Remote, United States
- $100,000 to $130,000 USD / year
As a Retail Media Manager, you will lead commerce media strategy across a diverse brand portfolio, driving household growth and improving the return on media investment. You will oversee…
Added 1 hour ago
Regional Sales Manager
Jobgether
Remote, United States
As a Regional Sales Manager, you will lead and develop a team of 15 to 20 Area Sales Managers across the Northeastern United States, driving regional growth through strategic automotive…
Added 1 hour ago
Senior Success Lead, Public Sector
Datavant
Remote, United States
Experienced strategic program and project manager focused on connecting the dots thinking that puts client value at the center of everything
Added 1 hour ago
Program Manager III, Legal
Indeed
Honolulu, HI
At Indeed, we're on a mission to help people get jobs. As a Program Manager III within Legal, you will contribute to that mission by managing complex, cross-functional programs that…
Added 1 hour ago
Emerging Store Manager
Walgreens
DISTRICT HEIGHTS, MD
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
Added 1 hour ago
Emerging Store Manager
Walgreens
VAN NUYS, CA
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
Added 1 hour ago
Emerging Store Manager
Walgreens
LANCASTER, CA
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
Added 1 hour ago
Commercial Enablement Manager
Norstella
Lincoln, NE
Reporting to the VP, Commercial Enablement, this role works across GTM strategy, field execution, and commercial readiness. The Manager partners directly with BU commercial leaders and…
Added 1 hour ago
Field Sales Manager
Arrow Electronics
Lincoln, NE
Responsible for driving strategy and delivering results: Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience…
Added 1 hour ago
Director, Office of Technology Services
Tyler Junior College
Tyler, TX
Lead teams responsible for Voice & Data Networks; Servers & Storage; Data Center Facilities & Operations; Scheduling & Monitoring; Cloud Computing Strategy & Architecture; Endpoint…
Added 1 hour ago
Field Sales Manager
Arrow Electronics
Brookings, SD
Responsible for driving strategy and delivering results: Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience…
Added 2 hours ago
Product Owner - Resiliency Tools & Automation
Wells Fargo
CHANDLER, AZ
3+ years of experience in product management, technology strategy, technology operations, program management, or related disciplines.
Added 2 hours ago
Field Sales Manager
Arrow Electronics
Tempe, AZ
Responsible for driving strategy and delivering results: Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience…
Added 2 hours ago
Asset Business Leader - Customer Offering Portfolio (Sr. Manager), Global Consulting Services
Deloitte
Tempe, AZ
Strong core consulting skills- strategic thinking, strategy content creation, innovative thinking on ways to improve global functioning of RRF assets, program management, senior stakeholder…
Added 2 hours ago
Converge for FSI - RAE, Lead Product Manager_Products & Platforms
Deloitte
Tempe, AZ
…to be on the frontlines of Deloitte's innovation & product strategy while staying close to industry/sector…
Added 2 hours ago
Information Technology Security Administrator
U.S. Courts
Phoenix, AZ
…executives, probation officers and staff. Responsibilities Security strategy and program oversight: Review, evaluate and make recommendations regarding the court's IT security program,…
Added 2 hours ago
Sourcing Manager
C.H. Robinson
Phoenix, AZ
C.H. Robinson is looking for a strategic and results-driven Sourcing Manager to help shape and execute our vendor supply strategy. In this role, you will build and manage key vendor…
Added 2 hours ago
T
Senior OSP Project Manager Hyperscale / Data Center Fiber
TEKsystems
Phoenix, AZ
- $50 to $60 USD / hour
We are seeking an experienced Senior OSP Project Manager to lead large-scale fiber infrastructure projects supporting hyperscale and data center environments throughout the Phoenix market.
Added 2 hours ago
Director, Technical Program Management (Remote-Eligible)
Capital One
Jackson, MS
…problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program…

Closed listing

Coinbase

Senior Strategic Program Manager

Augusta, ME, United States

$166,345 - $195,700 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $166,345 - $195,700 USD
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the differentiated service model for our highest-value trading customers. You'll bridge Trading product teams and CX operations to reduce customer friction, ensure smooth product launches, and drive retention for the customers who matter most to our trading business.

What you'll do:

Own a portfolio of trading product domains, including support contact rate reduction targets, launch readiness, and performance scorecards across approximately half of the global trading CX scope
Lead the high net worth CX program end-to-end, defining segment strategy, retention priorities, the service model, and the cross-functional operating model spanning Sales, Concierge, Compliance/Risk, and Trading product
Set program strategy and prioritization frameworks for ambiguous, high-stakes problems, influencing Director+ stakeholders to align on tradeoffs, resources, and sequencing
Build and execute a multi-quarter improvement roadmap that combines in-product fixes with CX-owned improvements through automation, help center content, and proactive support to reduce top contact drivers
Execute CX readiness for Tier 1 trading launches, coordinating across Product, WFM, L&D, and Tooling, then measuring post-launch impact on CSAT, contact volume, and adoption
Partner with Trading product teams through regular operational reviews that surface voice-of-customer themes, quantify business impact, and close performance gaps with executive-ready reporting

Required Skills and Experience:

7+ years in program management, CX, or product operations, with 5+ years in a trading, brokerage, or financial services environment
Proven track record owning a high-value customer segment or business-critical program where retention, revenue, or market share were explicit success metrics
Demonstrated ability to define strategy and lead complex cross-functional programs spanning 5+ teams (including Sales, Compliance, and BPO partners) with measurable business outcomes
Experience influencing Director+ stakeholders, negotiating priorities across competing initiatives, and driving alignment without direct authority
Proficiency defining KPI frameworks, OKR glidepaths, and executive reporting that connects CX performance metrics to revenue and retention impact
Active FINRA Series 7 and Series 63 licenses
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Position ID #: P77911

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$166,345 - $195,700 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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