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Store Manager Trainee
Dollar Tree
Brandon, FL
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today…
Added just now
Smart Team West Assistant Manager I
Dollar Tree
Rochester, NY
…throughout your assigned location in partnership with the regional leadership team. This position is designed to put you on the fast track toward a future store manager role through…
Added just now
Smart Team West Assistant Manager I
Dollar Tree
Rochester, NY
…throughout your assigned location in partnership with the regional leadership team. This position is designed to put you on the fast track toward a future store manager role through…
Added just now
Smart Team West Assistant Manager II
Dollar Tree
Rochester, NY
…throughout your assigned location in partnership with the regional leadership team. This position is designed to put you on the fast track toward a future store manager role through…
Added just now
Smart Team West Assistant Manager I
Dollar Tree
Rochester, NY
…throughout your assigned location in partnership with the regional leadership team. This position is designed to put you on the fast track toward a future store manager role through…
Added just now
Store Manager
Dollar Tree
Annandale, VA
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager position. Join our team today and let’s…
Added 1 min ago
Store Manager
Dollar Tree
Tampa, FL
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today…
Added 1 min ago
Department Manager - 3rd Shift (Weekends)
Dollar Tree
San Bernardino, CA
Your leadership, organizational skills, and operational focus make you a great fit for our Department Manager position. Join our dynamic team today and find a rewarding career with a…
Added 1 min ago
Store Manager Trainee
Dollar Tree
St. Petersburg, FL
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today…
Added 1 min ago
Store Manager Trainee
Dollar Tree
Vienna, VA
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today…
Added 1 min ago
Store Manager
Dollar Tree
Fairfax, VA
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today…
Added 2 mins ago
Store Manager
Dollar Tree
Glen Allen, VA
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today…
Added 2 mins ago
Car Wash Assistant Manager
Mr. Clean Car Wash
Lawrenceville, GA
As a Car Wash Assistant Manager – Express at Mr. Clean Car Wash, you will support the General Manager in daily operations to ensure smooth, efficient, and customer-focused site performance.…
Added 2 mins ago
Store Manager
Dollar Tree
Vale, OR
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today…
Added 3 mins ago
Store Manager
Dollar Tree
Spring Hope, NC
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today…
Added 3 mins ago
Store Manager Trainee
Dollar Tree
New Port Richey, FL
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today…
Added 3 mins ago
Store Manager - Bench
Dollar Tree
Ocala, FL
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today…
Added 3 mins ago
Store Manager
Dollar Tree
Raleigh, NC
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today…
Added 3 mins ago
Department Manager
Dollar Tree
Savannah, GA
Your leadership, organizational skills, and operational focus make you a great fit for our Department Manager position. Join our dynamic team today and find a rewarding career with a…
Added 3 mins ago
Store Manager
Dollar Tree
Burlington, NC
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager position. Join our team today and let’s…
Added 3 mins ago
Store Manager Trainee - Bench
Dollar Tree
Johnson City, TN
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today…
Added 4 mins ago
Regional Asset Protection Manager
Dollar Tree
Minneapolis, MN
Report audit findings to Store Managers, Field Managers, the Zone Asset Protection Director, and Corporate Leadership
Added 6 mins ago
Senior Creative Operations and Production Manager
Triple Whale
Remote, United States
Partnering closely with the Creative Director and marketing leadership, you'll streamline operations, improve cross-functional collaboration and ensure high-quality creative work is…
Added 11 mins ago
HR
ProSales Associate (Early Career Sales Program)
Herc Rentals
Fife, WA
- $31 to $33 USD / hour
…and Gold Academy, an immersive sales training and development program that prepares individuals for possible placement into a Territory Sales Representative role upon completion of the 12…
Added 11 mins ago
Placing Manager-NRF Columbia Basin
Nucor Steel Auburn, Inc.
Burbank, WA
Provide overall leadership and accountability for all placing operations within the branch. Responsible for safety performance, manpower utilization, project execution, profitability,…

Closed listing

Coinbase

Senior Strategic Program Lead

Olympia, WA, United States

$130,900 - $154,000 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $130,900 - $154,000 USD
Posting language: English
Posted: Sep 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

As a Senior Strategic Program Lead on the Strategic Programs team within Customer Experience, you'll own the customer experience strategy for Coinbase's most critical onboarding journeys: identity verification, account recovery, login, and new-user KYC. This team sits at the intersection of Product and CX, focused on turning customer friction into prioritized product work and measurable improvements. You'll partner directly with Product, Engineering, and Design to influence roadmaps with customer-grounded data, making these first-impression moments seamless.

What you'll do:

Own the end-to-end CX strategy and program management for Identity and Onboarding, building and operationalizing long-term plans informed by customer feedback, contact rate analysis, business priorities and market trends.
Partner with Identity and Onboarding Product, Design, and Engineering teams to influence roadmaps, ensuring the experience from in-product flows through support is intentional and high-quality.
Build and maintain program scorecards tracking contact rates, CSAT, automation effectiveness, and quality guardrails, using them to frame product opportunities with clear impact sizing and prioritized recommendations.
Drive launch readiness for Identity and Onboarding product releases, ensuring sad path experiences are fully scoped in partnership with Product, determine instrumentation requirements for our operational teams and leverage AI to build and ship features.
Develop and implement strategies to optimize operations through an Eliminate, Automate, Optimize framework in close collaboration with Product, Operations, AI, and Analytics teams.

Required Skills and Experience:

5+ years in product and/or program management, customer experience, or product operations at an enterprise-scale company.
Demonstrated ability to use data (contact rates, CSAT, retention metrics, opportunity sizing) to build business cases, influence product roadmaps across Identity, Onboarding, or similarly complex product domains and ship solutions using AI.
Track record of partnering with Product, Engineering, Design, and Analytics teams to deliver measurable customer outcomes, including defining KPIs, owning scorecards, and translating metric movements into clear narratives for leadership.
Experience leading launch readiness and program execution for broadly defined business objectives without pre-established solutions, including managing cross-functional dependencies across multiple product areas.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable customer improvements in efficiency, cost, and quality.

PID: P77129

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$130,900 - $154,000 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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Skills

Customer experience
Onboarding
Know your customer
Program management
Collaboration
Leadership

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