Jobs in the United States

25+ jobs

Save this search

Added just now
SC
Retail Sales Associate
Seasons Corner Market Corner Market Cafe
Lakeville, MA
- $17.5 USD / hour
Plan for your future with our generous matching program.
Added 1 min ago
Project Engineer - Career Start - Western, MA (July 2027 Start)
Suffolk Construction Company, Inc
Amherst, MA
This is an entry level rotational program for recent college graduates with 0-2 years work experience. The Project Engineer participates in Suffolk's two-year career development program,…
Added 2 mins ago
Oracle Transformation Program Manager
Suffolk Construction Company, Inc
Boston, MA
…provide high-level coordination across all Oracle initiatives and support readiness for future Financial and Accounting transformation, including sequencing, integration considerations,…
Added 4 mins ago
Healthcare IT Infrastructure & Clinical Applications Consultant
Deloitte
Kansas City, MO
As a Healthcare IT Infrastructure & Clinical Applications Consultant you'll support client teams in implementing, upgrading, and supporting enterprise business and clinical applications.…
Added 4 mins ago
Healthcare IT Infrastructure & Clinical Applications Consultant
Deloitte
Saint Louis, MO
As a Healthcare IT Infrastructure & Clinical Applications Consultant you'll support client teams in implementing, upgrading, and supporting enterprise business and clinical applications.…
Added 6 mins ago
FH
Registered Nurse
Favorite Healthcare Staffing
Port Charlotte, FL
- $1,875 to $2,142 USD / week
Favorite Healthcare Staffing is looking for an experienced Case Management Registered Nurse (CM RN) for an assignment in Port Charlotte, FL! This assignment is for 13 weeks and ideal…
Added 6 mins ago
FH
Registered Nurse
Favorite Healthcare Staffing
Nashville, TN
- $2,250 to $2,571 USD / week
Favorite Healthcare Staffing is looking for an experienced Case Management Registered Nurse (CM RN) for an assignment in Nashville, TN! This assignment is for 13 weeks and ideal candidates…
Added 7 mins ago
CG
ADMINISTRATIVE ASSISTANT (PART TIME)
Compass Group, North America
Rathdrum, ID
- $16 to $17 USD / hour
- Part-time
Summary: Responsible for clerical functions and administrative support of food service programs.
Added 7 mins ago
Branch Office Administrator
Edward Jones
Hailey, ID
…goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We’re proud to serve over nine million clients. Our…
Added 7 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
…partnering closely with business leaders across Membership Management (MMT), Patient Engagement Escalations Program (PEEP), Value-Based Programs, and Patient Retention & Service Recovery…
Added 7 mins ago
Renewal and Reporting Analyst
CVS Health
Remote, United States
…customer service, claims, enrollment, billing, and reporting, in support of internal and external…
Added 7 mins ago
Executive Director Digital Product Growth and Membership
CVS Health
Remote, United States
…Rostering, Patient Engagement & Retention, and Value-Based Care Program…
Added 7 mins ago
Entry Level - Heavy Diesel Technician C
Republic Services
Mountain Home, ID
Completion of a certified diesel maintenance program is a plus but not required.
Added 7 mins ago
Burley Inspector 3
Idaho Division of Human Resources
Burley, ID
Customer Assisted Inspection Program oversight: Provide technical oversight, support, and assistance regarding Federal and State laws, rules and regulations governing produce inspection…
Added 7 mins ago
KC
Secretary
Kootenai County
Coeur d'Alene, ID
- $19.65 USD / hour
Added 7 mins ago
Inspector 3 (Caldwell)
Idaho Division of Human Resources
Caldwell, ID
Customer Assisted Inspection Program oversight: Provide technical oversight, support, and assistance regarding Federal and State laws, rules and regulations governing produce inspection…
Added 7 mins ago
Inspector 3 Twin Falls
Idaho Division of Human Resources
Twin Falls, ID
Customer Assisted Inspection Program oversight: Provide technical oversight, support, and assistance regarding Federal and State laws, rules and regulations governing produce inspection…
Added 7 mins ago
Inventory Specialist (Grade 5) - D shift (6:00 PM to 6:30 AM, every other weekend required) (Twin Falls, ID, US)
Chobani
Twin Falls, ID
…exceptional math and observation skills. They work closely with management in developing and improving existing procedures and policies, preventing losses and ensuring accuracy of inventory…
Added 7 mins ago
TF
Male Drug Testing Tech
Twin Falls County
Twin Falls, ID
- $17 USD / hour
Added 7 mins ago
T
Low Voltage Technician/electric Helper
TEKsystems
Idaho Falls, ID
- $25 to $30 USD / hour
We are seeking experienced Low Voltage Technicians to support multiple large-scale commercial and industrial projects throughout the Idaho Falls area. This role will focus on the…
Added 7 mins ago
A
Shipping And Receiving Specialist
Aerotek
Meridian, ID
- $21 to $22 USD / hour
…inventory records, and utilizing computers and supply chain management systems to track product movement. Associates are expected to learn and identify a wide variety of decking products,…
Added 7 mins ago
A
Shipping And Receiving Specialist
Aerotek
Meridian, ID
- $21 to $22 USD / hour
…inventory records, and utilizing computers and supply chain management systems to track product movement. Associates are expected to learn and identify a wide variety of decking products,…
Added 7 mins ago
Trauma Certified Data Registrar
St. Luke's Health System
Meridian, ID
…improving trauma care through the collection, analysis, and management of trauma data. This fully remote position offers the opportunity to collaborate with multidisciplinary teams to…
Added 7 mins ago
TH
Speech Language Pathologist, Part Time, Nampa
Trinity Health
Nampa, ID
- Part-time
Our ideal candidate will have a minimum of 1 year of experience with swallowing disorders OR extensive dysphagia management experience within an internship/externship program. Previous…
Added 7 mins ago
Data Engineer, Analytics (Technical Leadership)
Meta
Boise, ID
Design, build, and launch collections of sophisticated data models and visualizations that support use cases across different products or domains

Coinbase

Senior Strategic Program Lead

Boise, ID, United States

$130,900 - $154,000 USD

Apply About employer

Applications open in a new tab.

Job details

Pay: $130,900 - $154,000 USD
Posting language: English
Posted: Sep 12, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

As a Senior Strategic Program Lead on the Strategic Programs team within Customer Experience, you'll own the customer experience strategy for Coinbase's most critical onboarding journeys: identity verification, account recovery, login, and new-user KYC. This team sits at the intersection of Product and CX, focused on turning customer friction into prioritized product work and measurable improvements. You'll partner directly with Product, Engineering, and Design to influence roadmaps with customer-grounded data, making these first-impression moments seamless.

What you'll do:

Own the end-to-end CX strategy and program management for Identity and Onboarding, building and operationalizing long-term plans informed by customer feedback, contact rate analysis, business priorities and market trends.
Partner with Identity and Onboarding Product, Design, and Engineering teams to influence roadmaps, ensuring the experience from in-product flows through support is intentional and high-quality.
Build and maintain program scorecards tracking contact rates, CSAT, automation effectiveness, and quality guardrails, using them to frame product opportunities with clear impact sizing and prioritized recommendations.
Drive launch readiness for Identity and Onboarding product releases, ensuring sad path experiences are fully scoped in partnership with Product, determine instrumentation requirements for our operational teams and leverage AI to build and ship features.
Develop and implement strategies to optimize operations through an Eliminate, Automate, Optimize framework in close collaboration with Product, Operations, AI, and Analytics teams.

Required Skills and Experience:

5+ years in product and/or program management, customer experience, or product operations at an enterprise-scale company.
Demonstrated ability to use data (contact rates, CSAT, retention metrics, opportunity sizing) to build business cases, influence product roadmaps across Identity, Onboarding, or similarly complex product domains and ship solutions using AI.
Track record of partnering with Product, Engineering, Design, and Analytics teams to deliver measurable customer outcomes, including defining KPIs, owning scorecards, and translating metric movements into clear narratives for leadership.
Experience leading launch readiness and program execution for broadly defined business objectives without pre-established solutions, including managing cross-functional dependencies across multiple product areas.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable customer improvements in efficiency, cost, and quality.

PID: P77129

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$130,900 - $154,000 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

Apply About employer

Report this job