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Added 14 mins ago
Assembly, Integration and Test IPT Lead (QRF)
ColdQuanta
Louisville, CO
Infleqtion is seeking an Assembly, Integration and Test (AI&T) IPT Lead for our QRF portfolio. This individual will own the integration and verification flow that turns components and…
Added 14 mins ago
SCS Technology Leader
GE Vernova
Longmont, CO
Lead the UX function through its evolution into a mature, research-driven discipline - building world-class capabilities in user research, design, and accessibility that embed the customer…
Added 14 mins ago
Electrical/Test Engineer II
Lockheed Martin
Littleton, CO
The Fleet Ballistic Missile (FBM) program is seeking an Electronics Engineer to join the Electrical Ground Support Equipment (EGSE) team.
Added 15 mins ago
AI Architect
Scientific Applicati
Colorado Springs, CO
Added 15 mins ago
Network Engineer - Sr. Staff
Lockheed Martin
Colorado Springs, CO
Join the EADGE-T team and help modernize the program’s technology while delivering new capabilities to the UAE customer. EADGE-T provides an integrated air and missile defense and air…
Added 15 mins ago
Senior GRC Information Security Systems Analyst
Dorsey & Whitney
Denver, CO
…directly to the Information Security Systems Manager, you'll lead and support client and pre-contract security assessments, organize and execute internal ISMS audits and management reviews,…
Added 15 mins ago
Senior Manager, Internal and External Reporting
Eliassen Group
Denver, CO
The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…
Added 15 mins ago
EG
Program Manager
Eliassen Group
Denver, CO
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 15 mins ago
EG
Cloud Engineer
Eliassen Group
Denver, CO
- $70 to $88 USD / hour
Lead adoption and responsible use of AI and automation to improve scalability, reliability, and efficiency of cloud platforms and engineering workflows.
Added 1 hour ago
TT
Founding Enterprise Account Manager
True Talent Solutions Partners
Redwood City, CA
- $180,000 to $220,000 USD / year
- Manage relationships with enterprise buyers and program owners from production launch through renewal.
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Cheyenne, WY
- $70 to $88 USD / hour
Lead adoption and responsible use of AI and automation to improve scalability, reliability, and efficiency of cloud platforms and engineering workflows.
Added 1 hour ago
Senior Manager, Internal and External Reporting
Eliassen Group
Cheyenne, WY
The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…
Added 1 hour ago
EG
Program Manager
Eliassen Group
Cheyenne, WY
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
New Franklin, OH
- $11.5 to $17.75 USD / hour
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 1 hour ago
Area/Territory Sales Lead - W5387
OSL Retail Services
MIDDLEFIELD, OH
Employee Perks: Generous employee referral program, comprehensive in-store and online LMS training, real opportunities for career growth, recognition, and advancement
Added 1 hour ago
C&SC Quality Operations Leader
GE Aerospace
Evendale, OH
Collaborative, team orientation – knows when to lead and when to follow.
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Boardman, OH
- $12.75 to $18.5 USD / hour
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 1 hour ago
7
Store Crew
7-Eleven
Newark, OH
- $11 to $14.74 USD / hour
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 1 hour ago
7
Store Crew
7-Eleven
Massillon, OH
- $13 to $17.42 USD / hour
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Hilliard, OH
- $12 to $18.5 USD / hour
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Hilliard, OH
- $12 to $18.5 USD / hour
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 1 hour ago
Manager Salesforce Applications
Advanced Drainage Systems, Inc.
Hilliard, OH
Lead the prioritization, planning, sequencing, and execution of work using Agile, Waterfall, or hybrid delivery approaches based on initiative needs.
Added 1 hour ago
7
Store Crew
7-Eleven
Springfield, OH
- $12 to $16.08 USD / hour
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 1 hour ago
C
Quality Manager-Data Center
CBRE
New Albany, OH
- $117,000 to $120,000 USD / year
Activate and leadimprovement initiatives with Program Manager approval.
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Canton, OH
- $11.5 to $17.75 USD / hour
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…

Closed listing

Coinbase

Senior Strategic Program Lead

Denver, CO, United States

$130,900 - $154,000 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $130,900 - $154,000 USD
Posting language: English
Posted: Sep 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

As a Senior Strategic Program Lead on the Strategic Programs team within Customer Experience, you'll own the customer experience strategy for Coinbase's most critical onboarding journeys: identity verification, account recovery, login, and new-user KYC. This team sits at the intersection of Product and CX, focused on turning customer friction into prioritized product work and measurable improvements. You'll partner directly with Product, Engineering, and Design to influence roadmaps with customer-grounded data, making these first-impression moments seamless.

What you'll do:

Own the end-to-end CX strategy and program management for Identity and Onboarding, building and operationalizing long-term plans informed by customer feedback, contact rate analysis, business priorities and market trends.
Partner with Identity and Onboarding Product, Design, and Engineering teams to influence roadmaps, ensuring the experience from in-product flows through support is intentional and high-quality.
Build and maintain program scorecards tracking contact rates, CSAT, automation effectiveness, and quality guardrails, using them to frame product opportunities with clear impact sizing and prioritized recommendations.
Drive launch readiness for Identity and Onboarding product releases, ensuring sad path experiences are fully scoped in partnership with Product, determine instrumentation requirements for our operational teams and leverage AI to build and ship features.
Develop and implement strategies to optimize operations through an Eliminate, Automate, Optimize framework in close collaboration with Product, Operations, AI, and Analytics teams.

Required Skills and Experience:

5+ years in product and/or program management, customer experience, or product operations at an enterprise-scale company.
Demonstrated ability to use data (contact rates, CSAT, retention metrics, opportunity sizing) to build business cases, influence product roadmaps across Identity, Onboarding, or similarly complex product domains and ship solutions using AI.
Track record of partnering with Product, Engineering, Design, and Analytics teams to deliver measurable customer outcomes, including defining KPIs, owning scorecards, and translating metric movements into clear narratives for leadership.
Experience leading launch readiness and program execution for broadly defined business objectives without pre-established solutions, including managing cross-functional dependencies across multiple product areas.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable customer improvements in efficiency, cost, and quality.

PID: P77129

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$130,900 - $154,000 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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