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Added 2 mins ago
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AP Team Lead
Walmart
CROOKSTON, MN
- $21 to $34 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 2 mins ago
RD
Lead Person Barn
Rosen's Diversified, Inc
Long Prairie, MN
- $26.5 to $28.5 USD / hour
Long Prairie Packing Company LLC, an American Foods Group Company, has an opportunity for a Lead Person Barn at our Long Prairie, MN plant.
Added 2 mins ago
Accounting Manager
nVent
St Louis, MN
· Lead month-end close activities across multiple corporate entities to ensure timely, accurate, and complete financial reporting.
Added 2 mins ago
RD
Lead Person Barn
Rosen's Diversified, Inc
Long Prairie, MN
- $26.5 USD / hour
Long Prairie Packing Company LLC, an American Foods Group Company, has an opportunity for a Lead Person Barn at our Long Prairie, MN plant.
Added 2 mins ago
Program Supervisor
Sevita
Canby, MN
Supervise a team of Caregivers supporting individuals we serve in the program.
Added 2 mins ago
XE
Nuclear Plant Service Attendant-Welch, MN
Xcel Energy
Welch, MN
- $28.49 USD / hour
Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help…
Added 2 mins ago
Lead Planning & Optimization Advisor/Engineer
Marathon Petroleum Corporation
St Paul Park, MN
Added 2 mins ago
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Metal Finisher
Aerotek
Ramsey, MN
- $25 to $34 USD / hour
…in a clean and modern facility, and develop skills that can lead to future opportunities in fabrication and TIG welding…
Added 2 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
Lead Director- Digital Product – Membership, Engagement & Retention
Added 2 mins ago
Executive Director Digital Product Growth and Membership
CVS Health
Remote, United States
As the Executive Director, Digital Product – Patient Growth & Engagement, you will lead the technology product strategy and execution for key growth, acquisition, and membership retention…
Added 2 mins ago
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Customer Service Associate - St. Cloud, MN - (Part-Time)
Goodwill-Easter Seals of Minnesota
Waite Park, MN
- $11.41 to $20.01 USD / hour
- Part-time
…competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee…
Added 2 mins ago
Cashier - Nights/Weekends
Raising Cane's
Shoreview, MN
…associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier, or any other restaurant or service-oriented role - we have a position for you.…
Added 2 mins ago
Cook - Nights/Weekends
Raising Cane's
Shoreview, MN
…Starting out in the back of the house at Raising Cane’s can lead to many promotional opportunities for Cooks to grow their career by moving into advanced roles like Bird Specialist or…
Added 2 mins ago
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Behavior Technician
Sevita
Hermantown, MN
- $17 to $22 USD / hour
Currently enrolled in a graduate program in a mental health discipline or hold a master’s degree in a mental health field
Added 2 mins ago
GS
Customer Service Associate - Stillwater, MN - (Part-Time)
Goodwill-Easter Seals of Minnesota
Stillwater, MN
- $11.41 to $20.01 USD / hour
- Part-time
…competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee…
Added 2 mins ago
SO
Mineral Potential Geologist - Research Scientist 2
State of Minnesota
Hibbing, MN
- $32.97 to $48.6 USD / hour
…identifying and offering available supplemental data or materials. Lead outreach efforts to collect and organize sampling data, coordinate the return of sampled materials by updating and…
Added 2 mins ago
AC
Bilingual HR Manager
Aston Carter
Hopkins, MN
- $48.08 to $57.7 USD / hour
We are seeking an experienced and bilingual Human Resources Manager to lead all HR functions for a growing manufacturing organization with approximately 125 employees. This highly visible…
Added 2 mins ago
VO
Family Coordinator
Volunteers of America- Minnesota
Hopkins, MN
- $48,000 to $55,000 USD / year
Organize and lead workshops, support groups, and educational programs for residents.
Added 2 mins ago
GS
Customer Service Associate - Hopkins, MN - (Part-Time)
Goodwill-Easter Seals of Minnesota
Hopkins, MN
- $11.41 to $20.01 USD / hour
- Part-time
…competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee…
Added 2 mins ago
Home Health Clinical Manager - Registered Nurse
VISITING NURSE ASSOCIATION OF THE WABASH VALLEY INC
Terre Haute, IN
We are seeking an experienced and motivated Home Health Clinical Manager – Registered Nurse (RN) to provide clinical leadership and strategic oversight of our Home Health program.
Added 2 mins ago
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Grant Project Manager
Catholic Health Initiatives
Little Falls, MN
- $30.76 to $45.76 USD / hour
To be successful in this role, you will lead/manage projects timely, clearly and concisely. Develop and maintain a detailed project plan, including timelines, milestones, budgets, and…
Added 2 mins ago
RE
Facilities Maintenance
RDO Equipment
Moorhead, MN
- $18 to $24 USD / hour
Competitive wages and profit sharing program to match your skills and experience.
Added 2 mins ago
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Facilities Maintenance
RDO Equipment Co.
Moorhead, MN
- $18 to $24 USD / hour
Competitive wages and profit sharing program to match your skills and experience.
Added 2 mins ago
Financial Advisor
Edward Jones
Red Wing, MN
…different viewpoints help to achieve results. Financial advisors lead the branch team to serve clients and contribute to the firm's purpose. They deeply understand the client's goals and…
Added 2 mins ago
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(USA) Tire and Battery Service Advisor
Walmart
Apple Valley, MN
- $21 to $29 USD / hour
…assists members with appointments for installation. Communicates lead time changes and order cancellations to members and makes alternative suggestions for installation or tire fitments.…

Closed listing

Coinbase

Senior Strategic Program Lead

Augusta, ME, United States

$130,900 - $154,000 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $130,900 - $154,000 USD
Posting language: English
Posted: Sep 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

As a Senior Strategic Program Lead on the Strategic Programs team within Customer Experience, you'll own the customer experience strategy for Coinbase's most critical onboarding journeys: identity verification, account recovery, login, and new-user KYC. This team sits at the intersection of Product and CX, focused on turning customer friction into prioritized product work and measurable improvements. You'll partner directly with Product, Engineering, and Design to influence roadmaps with customer-grounded data, making these first-impression moments seamless.

What you'll do:

Own the end-to-end CX strategy and program management for Identity and Onboarding, building and operationalizing long-term plans informed by customer feedback, contact rate analysis, business priorities and market trends.
Partner with Identity and Onboarding Product, Design, and Engineering teams to influence roadmaps, ensuring the experience from in-product flows through support is intentional and high-quality.
Build and maintain program scorecards tracking contact rates, CSAT, automation effectiveness, and quality guardrails, using them to frame product opportunities with clear impact sizing and prioritized recommendations.
Drive launch readiness for Identity and Onboarding product releases, ensuring sad path experiences are fully scoped in partnership with Product, determine instrumentation requirements for our operational teams and leverage AI to build and ship features.
Develop and implement strategies to optimize operations through an Eliminate, Automate, Optimize framework in close collaboration with Product, Operations, AI, and Analytics teams.

Required Skills and Experience:

5+ years in product and/or program management, customer experience, or product operations at an enterprise-scale company.
Demonstrated ability to use data (contact rates, CSAT, retention metrics, opportunity sizing) to build business cases, influence product roadmaps across Identity, Onboarding, or similarly complex product domains and ship solutions using AI.
Track record of partnering with Product, Engineering, Design, and Analytics teams to deliver measurable customer outcomes, including defining KPIs, owning scorecards, and translating metric movements into clear narratives for leadership.
Experience leading launch readiness and program execution for broadly defined business objectives without pre-established solutions, including managing cross-functional dependencies across multiple product areas.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable customer improvements in efficiency, cost, and quality.

PID: P77129

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$130,900 - $154,000 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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