Jobs in the United States

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Added 3 mins ago
Full Stack/ Angular Software Development Engineer
Charles Schwab
Southlake, TX
We're seeking a Software Development Engineer to join our Advisor Services Client Experience Engineering organization. This role will help shape and deliver next-generation digital…
Added 3 mins ago
Infrastructure Engineer
Charles Schwab
Southlake, TX
Experience partnering with Agile development teams
Added 3 mins ago
Senior Specialist, Systems Engineer - ELINT
L3Harris
Greenville, TX
L3Harris is seeking a Systems Engineer to support the design, development, integration, test, and sustainment of advanced capabilities. The ideal candidate brings a strong foundation in…
Added 3 mins ago
DoD Skillbridge Project Manager Internship -Military Affiliated Only
MasTec Advanced Technologies
Northlake, TX
…minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative…
Added 3 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
…cross-functional engineering and technical team (comprising Software Development Engineers, Data Engineers, Salesforce Analysts, and System Administrators) focused on building, scaling, and…
Added 4 mins ago
Mechanical Engineer – Product Development
Siemens
Grand Prairie, TX
Siemens Grand Prairie Manufacturing facility is looking for a Mechanical Engineer for their Product Development team.
Added 4 mins ago
E282 Transportation Engineer III, IV, V - Transportation Operations - Abilene, TX
TEXAS DEPARTMENT OF TRANSPORTATION
ABILENE, TX
…work in one or more functional areas such as planning, project development and design, construction, transportation/traffic operations, maintenance and research. Ensures compliance with…
Added 4 mins ago
Quality Manager - South Central District
Kiewit
Abilene, TX · El Paso, TX · Terlingua, TX
…Texas, Louisiana, and Mississippi. These projects support the development of AI data centers, enhance energy reliability, and promote community resilience. You will work in close…
Added 4 mins ago
Connectivity Engineer - Data Center Design, Engineering, & Construction
Meta
Temple, TX · El Paso, TX
Meta is seeking a Connectivity Engineer to join the Edge & Network Services (ENS) team. Our data centers are the foundation upon which our services are delivered, and our rapidly scaling…
Added 4 mins ago
EC
Manufacturing Engineering Technician
Eaton Corporation
El Paso, TX
- $28 USD / hour
The Manufacturing Engineer Technician supports manufacturing engineering activities by assisting in process development, troubleshooting, process documentation and continuous improvement…
Added 4 mins ago
Principal Engineer - Secure Network Services
Wells Fargo
IRVING, TX
Wells Fargo is seeking a Principal Engineer to lead the strategy, architecture and delivery of secure network solutions in Wells Fargo data centers and Secure Network Interconnect sites.…
Added 4 mins ago
Construction Sales Engineer (LMV)
Siemens
Irving, TX
Construction Sales Engineer – Electrical Products
Added 4 mins ago
Senior Java Developer
Toyota
Plano, TX
Toyota Financial Services Enterprise Platforms team is seeking a highly motivated Senior Software Engineer to help our growing Enterprise platform needs. The Senior Java Developer will…
Added 4 mins ago
Data Engineer - Data Domain Architect Associate Senior - Payment Operations
JPMorgan Chase
Plano, TX
Conduct research and development with emerging technologies, determine their applicability to business use cases, document & communicate their recommended use in the firm.
Added 4 mins ago
Sr Lead Security Engineer
JPMorgan Chase
Plano, TX
Strong understanding of the product development lifecycle (discovery, requirements, roadmap, delivery, value measurement)
Added 4 mins ago
Senior Lean Manufacturing Engineer
Siemens
Fort Worth, TX
productivity. As a Senior Lean Manufacturing Engineer / Industrial Engineer with Siemens Smart
Added 4 mins ago
Municipal Project Manager
CONSOR North America, Inc.
San Antonio, TX
…and other regulatory entities. - Review plats, utility plans, development submittals, and construction plans for compliance with district standards and engineering requirements. - Provide…
Added 4 mins ago
Director, Active Directory Engineering
USAA
San Antonio, TX
Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and…
Added 5 mins ago
Cloud Migration Associate Engineer / Cloud Migration Developer
CTG
Dallas, TX
CTG is seeking to fill a Cloud Migration Associate Engineer / Cloud Migration Developer position for our client.
Added 5 mins ago
GA
Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Ft. Worth, TX · Houston, TX
- $131,000 to $174,000 USD / year
Perform hands-on Linux and Windows server administration across development, test, and production environments.
Added 5 mins ago
Supplier Support Manufacturing Engineer
GE Aerospace
Ft. Worth, TX · Houston, TX
The Supplier Support Manufacturing Engineer is responsible for addressing part shortages and ensuring supplier performance aligns with Clear to Build (CTB) targets. This role emphasizes…
Added 5 mins ago
Municipal Project Manager
CONSOR North America, Inc.
Houston, TX
…and other regulatory entities. - Review plats, utility plans, development submittals, and construction plans for compliance with district standards and engineering requirements. - Provide…
Added 5 mins ago
NASA Space Reactor-1 Freedom Software Engineer
CACI International
Houston, TX
The role requires a self-motivated engineer with strong technical depth, communication skills, problem-solving ability, and a collaborative, customer-focused mindset. The strongest…
Added 5 mins ago
Commissioning Protection Engineer
GE Vernova
Houston, TX
GE Vernova is seeking a skilled Protection Commissioning Engineer to lead and execute pre-commissioning, commissioning, startup, testing, and maintenance activities for protection and…
Added 5 mins ago
Senior Java Developer
Charles Schwab
Austin, TX
…branch, and service channels. As a senior technology leader and engineer, you will play a critical role in shaping the next generation of our client data ecosystem by designing,…

Cognizant

Salesforce Production Support Engineer

Hartford, CT, United States

$64,000 to $95,000 USD / year

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Job details

Pay: $64,000 to $95,000 USD / year
Experience: 5+ years of hands-on Salesforce experience, including production support within Salesforce Service Cloud environments.
Posting language: English
Posted: Nov 6, 2026

Original job description

"Please note, this role is not able to offer visa transfer or sponsorship now or in the future."

About the role

As a Salesforce Production Support Engineer , you will make an impact by ensuring the stability, reliability, and continuous availability of the Salesforce Service Cloud platform. You will be a valued member of the Salesforce support team and work collaboratively with development teams, business stakeholders, end users, and cross-functional technology partners to deliver seamless business and customer experiences.

In this role, you will:

Manage and resolve L2/L3 production incidents impacting Salesforce Service Cloud while meeting established service level agreements (SLAs).
Troubleshoot complex issues across Apex, Flows, Lightning Web Components (LWC), Aura components, and system integrations.
Monitor platform performance, integration processes, and batch jobs to proactively identify and mitigate risks.
Perform root cause analysis and implement corrective actions to improve platform stability and reduce recurring incidents.
Support Service Cloud administration, configuration, deployments, and change management activities.

Work model: Remote

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

5+ years of hands-on Salesforce experience, including production support within Salesforce Service Cloud environments.
Strong experience diagnosing and resolving L2/L3 production issues across Apex, Flows, Lightning Web Components (LWC), and integrations.
Experience supporting Salesforce integrations using REST/SOAP APIs, middleware solutions, and external systems.
Salesforce Administrator Certification and Salesforce Platform Developer I Certification.
Experience with Service Cloud administration, user management, reporting, deployments, and release management processes.

These will help you stand out

Advanced knowledge of Salesforce Service Cloud production operations and platform optimization.
Experience working within large-scale enterprise Salesforce environments with complex integrations.
Strong root cause analysis and problem-solving capabilities.
Knowledge of proactive monitoring, performance tuning, and continuous service improvement practices.
Excellent communication and stakeholder management skills.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation

The annual salary for this position is between $64,000 - $95,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid Holidays plus Paid Time Off
401(k) Plan and Contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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