Jobs in the United States

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Added 4 mins ago
UO
Part-Time Temporary Project Coordinator
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
- Part-time
Support Academic Coaching Emphasis Track Instructor and other academic coaches on campus to design and develop the Academic Coaching Emphasis Track structure. This includes support with:
Added 4 mins ago
UO
CAD/GIS/Space Optimizing Technician
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…Technician! This position helps provide the information and support necessary for various campus entities to plan, design, and maintain the University of Colorado Boulder campus. The…
Added 4 mins ago
UO
Associate Director of Marketing & Social Media
University of Colorado Denver
Boulder, CO
- $95,000 to $100,000 USD / year
Serve as the primary point of contact, where needed, for academic or administrative units needing marketing support.
Added 4 mins ago
UO
Senior Software Engineer (Limited-Term)
University of Colorado Denver
Boulder, CO
- $95,000 to $104,440 USD / year
…grant holders and administrators across the university. This web-based tool supports projected and actual expense tracking, what-if scenario modeling, employee and fund distribution…
Added 4 mins ago
UO
Communications and Marketing Manager
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…overseeing content management, content writing and design for print, web, digital, email and social platforms. This role ensures that all content is professional, compelling, accurate,…
Added 28 mins ago
Human Resources Coordinator
HCA Healthcare
Nashville, TN
…Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three…
Added 34 mins ago
TT
Senior Full-Stack Engineer
True Talent Solutions Partners
Remote, United States
- $200,000 to $275,000 USD / year
- Develop platform capabilities such as identity and business verification automation, messaging integrations, live chat, and AI-assisted customer support.
Added 1 hour ago
PM
Rehab Product Support Associate (CO, NM, WY & El Paso, TX)
Pride Mobility Products Corporation
Denver, CO
- $56,630 USD / year
Focus on the continued training, development, and support for Rehab products (large portion to include Q Logic electronics) for customers, therapists, and VA facilities
Added 1 hour ago
Biology Teaching Lab and Animal Care Technician
Colgate University
Hamilton, NY
The Biology Teaching Lab and Animal Care Technician provides technical support to undergraduate laboratories in the Biology department, with a primary focus on courses such as physiology,…
Added 1 hour ago
Software Trainer replacement Alfred State College
Alfred State College
ALFRED, NY
…evolving part of this role. You will help build AI literacy, support approved AI tools, and promote accessible, secure, ethical, and responsible use consistent with college policy.Job…
Added 1 hour ago
HVAC/Preventative Maintenance Technician
Colgate University
Hamilton, NY
The Facilities Department provides the physical environment, utilities, and facilities support services necessary to promote the educational and research activities of the university. To…
Added 1 hour ago
L
Specimen Processor III - 2nd Shift
Labcorp
Plainview, NY
- $18.1 to $28 USD / hour
Partner with sales to resolve onsite concerns/issues and support initial client set up and expectation setting
Added 1 hour ago
Integration Specialist
Parts Town, LLC
PLATTSBURGH, NY
…Routes)is responsible for maintaining the highest level of support for our EDI infrastructure and processes while leading the design, development, deployment,and support of appropriate EDI…
Added 1 hour ago
Lead Analyst CCS Business Support
Avangrid Service Co
BINGHAMTON, NY
Job Title: Lead Analyst CCS - Business Support Company: NYSEG Location: Kirkwood, NY Work type: Office (5-Days A Week) The salary range for this position is dependent upon experience and…
Added 1 hour ago
GC
Network System Engineer (Job Code: 175942)
Genesis Corp. dba Genesis10
NEW YORK, NY
- $133,120 USD / year
Responsible for design, development, and implementation of systems engineering activities to include OS technical support, systems programming, and data center capabilities; responsible for…
Added 1 hour ago
EL
Project Manager (EXL89)
ExlService.com, LLC
NEW YORK, NY
- $170,000 to $175,000 USD / year
Added 1 hour ago
Designer Graphic Designer III
Apex Systems, Inc.
NEW YORK, NY
Added 1 hour ago
ES
Lead GIS Solution Engineer - Defense
Environmental Systems Research Institute Inc.
Louisville, CO
- $120,016 to $201,344 USD / year
Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Gain access to technical enterprise-level decision makers and lead…
Added 1 hour ago
ES
Product Engineer II - Aviation Airports and Charting
Environmental Systems Research Institute Inc.
Louisville, CO
- $79,664 to $133,120 USD / year
In this position, you will be actively involved in ensuring the usability, quality, and functionality of ArcGIS to support realistic workflows and use cases. You will work to identify and…
Added 2 hours ago
Assistant Manager
Petco Animal Supplies Stores, Inc.
Gillette, WY
…their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops,…
Added 2 hours ago
Groomer
Petco Animal Supplies Stores, Inc.
Chester, VA
…their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops,…
Added 2 hours ago
Junior Groomer
Petco Animal Supplies Stores, Inc.
Austin Central, TX
…their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops,…
Added 2 hours ago
Software Engineer 3
Kiewit
Lenexa, KS
…across Kiewit’s district portfolio. This role is ideal for a developer who has outgrown pure implementation and is ready to think at the systems level - shaping how applications are…
Added 2 hours ago
Staff Software Engineer, Agentic Workflows
Intuit
New York, NY
Create documentation, reference architectures, and onboarding playbooks to support repeatability and scale.
Added 2 hours ago
Quality Assurance Engineer
Braven
Remote, United States
…with a semester-long course for college students, followed by support that lasts through…

Cognizant

Salesforce Production Support Engineer

Hartford, CT, United States

$64,000 to $95,000 USD / year

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Job details

Pay: $64,000 to $95,000 USD / year
Experience: 5+ years of hands-on Salesforce experience, including production support within Salesforce Service Cloud environments.
Posting language: English
Posted: Nov 6, 2026

Original job description

"Please note, this role is not able to offer visa transfer or sponsorship now or in the future."

About the role

As a Salesforce Production Support Engineer , you will make an impact by ensuring the stability, reliability, and continuous availability of the Salesforce Service Cloud platform. You will be a valued member of the Salesforce support team and work collaboratively with development teams, business stakeholders, end users, and cross-functional technology partners to deliver seamless business and customer experiences.

In this role, you will:

Manage and resolve L2/L3 production incidents impacting Salesforce Service Cloud while meeting established service level agreements (SLAs).
Troubleshoot complex issues across Apex, Flows, Lightning Web Components (LWC), Aura components, and system integrations.
Monitor platform performance, integration processes, and batch jobs to proactively identify and mitigate risks.
Perform root cause analysis and implement corrective actions to improve platform stability and reduce recurring incidents.
Support Service Cloud administration, configuration, deployments, and change management activities.

Work model: Remote

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

5+ years of hands-on Salesforce experience, including production support within Salesforce Service Cloud environments.
Strong experience diagnosing and resolving L2/L3 production issues across Apex, Flows, Lightning Web Components (LWC), and integrations.
Experience supporting Salesforce integrations using REST/SOAP APIs, middleware solutions, and external systems.
Salesforce Administrator Certification and Salesforce Platform Developer I Certification.
Experience with Service Cloud administration, user management, reporting, deployments, and release management processes.

These will help you stand out

Advanced knowledge of Salesforce Service Cloud production operations and platform optimization.
Experience working within large-scale enterprise Salesforce environments with complex integrations.
Strong root cause analysis and problem-solving capabilities.
Knowledge of proactive monitoring, performance tuning, and continuous service improvement practices.
Excellent communication and stakeholder management skills.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation

The annual salary for this position is between $64,000 - $95,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid Holidays plus Paid Time Off
401(k) Plan and Contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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More about this job

Skills

Salesforce
Troubleshoot
Root cause analysis
Change management
REST Assured
Reporting
Problem solving
Communication skills
Stakeholder management

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