Jobs in the United States

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Added 6 mins ago
Software Engineer II
Indeed
United States
As a Software Engineer II at Indeed, you will design and build software that powers shared platforms, services, and products used across the company. You'll work on systems that operate at…
Added 10 mins ago
O
Principal Platform Software Engineer
Oracle
Nashville, TN
- $104,500 to $234,600 USD / year
We are looking for a Senior Software Developer (IC3) who enjoys building reliable software systems and solving challenging engineering problems. This role is ideal for engineers with strong…
Added 10 mins ago
Tooling Design Engineer - Cast Iron Foundry
Caterpillar, Inc.
Hodges, SC
Caterpillar is seeking a Tooling Design Engineer – Cast Iron Foundry to join our team in Hodges, South Carolina.
Added 11 mins ago
Lead .NET Developer
EPAM Systems
Fort Mill, SC
…leadership skills and a passion for building scalable, cloud-based…
Added 11 mins ago
Industrial Engineer, Distribution Center
Ross Stores, Inc.
Fort Mill, SC
The Productivity Engineer I is responsible for the development, implementation, documentation, and support of the engineered production standards as well as the development and…
Added 11 mins ago
SR
Document Control Specialist
Savannah River Mission Completion
Aiken, SC
- $45,500 to $81,900 USD / year
…and construction documentation using Electronic Data Workflow…
Added 11 mins ago
AU
Electrical Engineer I
Adecco US, Inc.
Florence, SC
- $19 to $30 USD / hour
Olsten Staffing is currently seeking an Electrical Engineer for a leading manufacturing company in Florence, SC. This is an excellent opportunity for an experienced engineer looking to work…
Added 11 mins ago
Software Engineer IV
Fathom 4 LLC
Charleston, SC
Added 11 mins ago
R&D Engineer
GE Vernova
Greenville, SC
The R&D Engineer is responsible for the design of new fluid & mechanical accessories systems and equipment of the gas turbine (GT) power plant for R&D programs
Added 11 mins ago
O
Senior Platform Software Engineer - OCI
Oracle
Columbia, SC
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 11 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Columbia, SC
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 11 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
Columbia, SC
Join us as we pursue our vision to make machine data accessible, usable, and secure for everyone. As AI agents rapidly emerge as active users - executing searches, calling APIs, and…
Added 11 mins ago
Senior Business Intelligence Engineer
Humana
Columbia, SC
The Senior Business Intelligence (BI) Engineer engages with business value streams on diverse and complex opportunities leveraging a variety of technology platforms. The individual will…
Added 11 mins ago
Network and Systems Engineer III – IT Solutions Implementor
Amentum
Columbia, SC
Amentum seeks a Network and Systems Engineer III – IT Solutions Implementor to provide IT solutions and support (remotely), for Amentum programs and projects worldwide. This is a…
Added 11 mins ago
C
Regional Maintenance Manager
CBRE
Columbia, SC
- $200,000 to $210,000 USD / year
…CBRE: including performance of mechanical and maintenance staff/systems and maintaining continuity throughout to provide overall quality control for all…
Added 11 mins ago
C
Senior QA Automation Engineer - Playwright & Selenium
Cognizant
Columbia, SC
- $50,000 to $92,500 USD / year
…requirements. This is an excellent opportunity for a quality-focused engineer who enjoys combining automation expertise with strong analytical and problem-solving skills to deliver reliable…
Added 11 mins ago
STA Technical Specialist - Electronics
Ford Motor Company
Columbia, SC
Ford Motor Company is growing our manufacturing expertise in electronics and electrical distribution systems (EDS). Our supplier business partners, are a very important part of this growth.…
Added 11 mins ago
ENGINEER QUALITY 3
HII
Goose Creek, SC
Develops, modifies, applies and maintains quality evaluation and control systems and protocols for processing materials into partially finished or finished materials product. Collaborates…
Added 18 mins ago
Engineering Leader, Google COE
Fractal Analytics Inc
CA
Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and…
Added 22 mins ago
Lead Project Engineer Controls Systems - Americas
GE Vernova
Longmont, CO
…security, and improved quality of life. The Senior Project Engineer – Control Systems serves as the primary engineering point of contact for assigned projects, working closely with…
Added 23 mins ago
M
Backend Engineer
ManpowerGroup
Greenwood Village, CO
- $55 to $70 USD / hour
Our client, an enterprise technology organization, is seeking a Backend Engineer to join their team.
Added 23 mins ago
GC
Early Career Process Engineer
Geosyntec Consultant
Lakewood, CO
- $70,520 to $92,350 USD / year
Added 23 mins ago
Principal Software Engineer, Developer Platforms
Cisco
Boulder, CO
Developer Platforms builds the internal systems that enable more than 3,000 Splunk engineers to build, test, and release world-class products at scale. Our work connects the daily developer…
Added 23 mins ago
VC
Technical Facilities Planner
Verizon Communicatio
Aurora, CO
- $91,000 to $174,000 USD / year
Added 23 mins ago
Cloud Engineer MDX - SSFB
Amentum
Colorado Springs, CO
Join our team and play a pivotal role in shaping the future of missile defense! As a Cloud Engineer supporting the Missile Defense Space Enterprise Architecture (MDSEA) organization within…

Cognizant

MAC - Deskside Support Engineer

Boston, MA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

MAC - Deskside Support Engineer

Location : Boston MA

Roles/Responsibilities

Strong macOS support experience is required, as approximately 85% of the end-user device estate consists of Mac devices.

We are seeking a talented and dedicated individual to join our team as a Deskside Support Engineer/Field Service Engineer. The successful candidate will be responsible for providing technical support and assistance to our internal staff and clients, both remotely and on-site. This role requires a combination of technical expertise, excellent communication skills, a strong customer service orientation, and proficiency in user onboarding support, mobile device deployment in MDM tools, printer support, conference room device support, as well as expertise in MDM tools such as Jamf and Intune, endpoint management tools like SCCM and Intune, and image deployment concepts including PXE boot, Mac device image, and Intune Autopilot.

Provide technical support to end-users via phone, email, remote desktop tools, and in-person visits at Tech Lounge.
Assist with user onboarding, including account setup, device provisioning, and software installation.
Deploy and manage mobile devices using MDM tools such as Jamf and Intune.
Troubleshoot and resolve issues related to mobile device configuration, connectivity, and security.
Provide printer support, including installation, maintenance, and troubleshooting of printer hardware and software.
Support conference room devices, including video conferencing systems, projectors, and audio equipment.
Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals.
Install, configure, and maintain operating systems, software applications, and device drivers.
Perform hardware and software upgrades and replacements as needed.
Collaborate with other IT teams to escalate and resolve complex technical issues.
Document all support activities, solutions, and troubleshooting steps in the ticketing system.
Utilize IT Asset Management processes to track and manage IT assets throughout their lifecycle, including procurement, deployment, maintenance, and retirement.
Update ServiceNow CMDB with accurate and up-to-date information regarding hardware, software, and configuration items.
Ensure compliance with company policies, procedures, and security standards.
Participate in on-call rotations and provide after-hours support when necessary.

Mandatory Skills

MDM Tools
Active Directory
M365
Remote Desktop Tools

The Salary for this position will be yearly 80,000- 85000 K depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Disclaimer: The compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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More about this job

Skills

Apple macOS
Technical support
Communication skills
Customer service
Onboarding
Mobile device management
Troubleshoot
Troubleshooting
Audio technology
Procurement
ServiceNow
Regulatory compliance
Security regulations
Microsoft Active Directory
Microsoft 365

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