Jobs in the United States

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Added 1 min ago
TT
Senior Software Engineer, Backend
True Talent Solutions Partners
San Francisco, CA
- $200,000 to $400,000 USD / year
- Background with real-time features, payments, or consumer gaming applications is a plus.
Added 1 min ago
TT
Product Engineer
True Talent Solutions Partners
San Francisco Bay Area, CA
- $185,000 to $485,000 USD / year
- Design, build, and ship applications for application processing, events, and internal operations.
Added 3 mins ago
HPE Labs - AI/ML Engineer (Technical Lead)
Hewlett Packard Enterprise
Milpitas, CA
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 3 mins ago
Senior Principal - Red Team Engineer
Hewlett Packard Enterprise
All, TX
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 3 mins ago
Pre-Sales Systems Engineer - South Florida
Hewlett Packard Enterprise
All, FL · Miami, FL
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 3 mins ago
Packaging Engineer (Chippewa Falls, WI)
Hewlett Packard Enterprise
Chippewa Falls, WI
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 3 mins ago
Principal Presales, Network Systems Engineer
Hewlett Packard Enterprise
All, MA · All, NH
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 3 mins ago
Mechanical Design Engineer
Hewlett Packard Enterprise
Roseville, CA
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 3 mins ago
Systems Engineer
Hewlett Packard Enterprise
All, MN
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 3 mins ago
Site Reliability Engineer
Hewlett Packard Enterprise
Sunnyvale, CA
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 6 mins ago
SI
Customer Solutions
Sent, Inc.
New York City, NY
- $130,000 to $230,000 USD / year
Once a customer signs, you take over. As a Customer Solutions Engineer, you own the customer's journey from signed contract to live, growing, and happy. You'll get them onboarded,…
Added 6 mins ago
ZG
AI/ML Engineer
ZT Group Intl, Inc. dba ZT Systems
Secaucus, NJ
- $105,000 to $140,000 USD / year
ZT Systems, a wholly owned subsidiary of Sanmina,, is seeking AI/ML Engineer to help build, deploy, and operate AI applications. You will work closely with software engineers, data…
Added 7 mins ago
Data Engineer 4
Capital One
McLean, VA · Richmond, VA · Chicago, IL · Plano, TX
Independently design, build and deliver world-class cloud data solutions and applications with little or no support from supervisors or managers
Added 8 mins ago
Equipment Operator IV
State of Delaware
Dover, DE
…individual’s area of assignment and must be approved by the District Engineer or a designee. “Float Crew pieces” of equipment may be used if both the employee and the District Engineer…
Added 8 mins ago
Equipment Operator IV
State of Delaware
Dover, DE
…individual’s area of assignment and must be approved by the District Engineer or a designee. “Float Crew pieces” of equipment may be used if both the employee and the District Engineer…
Added 8 mins ago
Engineer V
State of Delaware
Dover, DE
Reviews permit applications, blueprints and/or designs prepared by others to ensure compliance with specifications and regulations.
Added 15 mins ago
H
Senior Project Engineer, PE (Geotechnical)- Salisbury, MD
Hillis-Carnes
Delmar, MD
- $75,000 to $125,000 USD / year
…significantly to business development initiatives. Sr. Project Engineer is the fifth rung of the career progression ladder, the last rung where your technical work is supervised. For the…
Added 16 mins ago
Facilities Design Civil Engineer Trainee
State of Connecticut
Newington, CT
The State of Connecticut, Department of Transportation (DOT), is now accepting applications for an exciting Facilities Design Civil Engineer Trainee (Transportation Engineer Trainee)…
Added 17 mins ago
AU
Technical Enablement Consultant, Learning Systems
AtkinsRealis USA Inc.
United States
- $67,000 to $100,000 USD / year
…committed to leading our clients across our various end markets to engineer a better future for our planet and its…
Added 19 mins ago
Substation Engineer I
TRC Companies, Inc.
Pittsburgh, PA
The Substation Engineer performs design engineering activities requiring a basic understanding of drawings, calculations, specifications, and industry standards and practices covering the…
Added 19 mins ago
P&C Engineer II
TRC Companies, Inc.
Windsor, CT
TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.
Added 19 mins ago
P&C Engineer I
TRC Companies, Inc.
Windsor, CT
TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.
Added 19 mins ago
Electrical Engineer IV
TRC Companies, Inc.
Madison, WI
Function as a Senior Engineer assigned to perform station engineering physical quality reviews. Senior Engineers are expected to be familiar with the following aspects of the typical…
Added 22 mins ago
Automation Engineer- Plant
Trane Technologies
Newberry, SC
Trane is hiring an Automation Engineer in Newberry, SC. We are seeking a motivated engineer with experience in process automation, manufacturing systems, and digital tools to support and…
Added 22 mins ago
Project Manager 2
Pike Corporation
Fort Mill, SC
Working knowledge of personal computers and software applications with MS office application proficiency including MS Project and/or Primavera scheduling software

Cognizant

MAC - Deskside Support Engineer

Boston, MA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

MAC - Deskside Support Engineer

Location : Boston MA

Roles/Responsibilities

Strong macOS support experience is required, as approximately 85% of the end-user device estate consists of Mac devices.

We are seeking a talented and dedicated individual to join our team as a Deskside Support Engineer/Field Service Engineer. The successful candidate will be responsible for providing technical support and assistance to our internal staff and clients, both remotely and on-site. This role requires a combination of technical expertise, excellent communication skills, a strong customer service orientation, and proficiency in user onboarding support, mobile device deployment in MDM tools, printer support, conference room device support, as well as expertise in MDM tools such as Jamf and Intune, endpoint management tools like SCCM and Intune, and image deployment concepts including PXE boot, Mac device image, and Intune Autopilot.

Provide technical support to end-users via phone, email, remote desktop tools, and in-person visits at Tech Lounge.
Assist with user onboarding, including account setup, device provisioning, and software installation.
Deploy and manage mobile devices using MDM tools such as Jamf and Intune.
Troubleshoot and resolve issues related to mobile device configuration, connectivity, and security.
Provide printer support, including installation, maintenance, and troubleshooting of printer hardware and software.
Support conference room devices, including video conferencing systems, projectors, and audio equipment.
Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals.
Install, configure, and maintain operating systems, software applications, and device drivers.
Perform hardware and software upgrades and replacements as needed.
Collaborate with other IT teams to escalate and resolve complex technical issues.
Document all support activities, solutions, and troubleshooting steps in the ticketing system.
Utilize IT Asset Management processes to track and manage IT assets throughout their lifecycle, including procurement, deployment, maintenance, and retirement.
Update ServiceNow CMDB with accurate and up-to-date information regarding hardware, software, and configuration items.
Ensure compliance with company policies, procedures, and security standards.
Participate in on-call rotations and provide after-hours support when necessary.

Mandatory Skills

MDM Tools
Active Directory
M365
Remote Desktop Tools

The Salary for this position will be yearly 80,000- 85000 K depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Disclaimer: The compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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More about this job

Skills

Apple macOS
Technical support
Communication skills
Customer service
Onboarding
Mobile device management
Troubleshoot
Troubleshooting
Audio technology
Procurement
ServiceNow
Regulatory compliance
Security regulations
Microsoft Active Directory
Microsoft 365

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