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Added 3 mins ago
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Deposit Operations Analyst
TEKsystems
Remote, United States
- $35 to $45 USD / hour
We are seeking two experienced Deposit Operations Analysts to support deposit operations and core banking implementation initiatives within a financial institution environment. These…
Added 3 mins ago
Finance Transformation Analyst, PMO, Accounting Transformation Group
Amazon
Portland, OR
Amazon has an immediate opening for a Finance Transformation Analyst to join the Accounting Automation Services (AATS) team under the Accounting Transformation Group. This position supports…
Added 3 mins ago
Configuration Analyst Level I
Intermountain Health
Salem, OR
At Select Health, the Business Systems Configuration Analyst I is responsible to analyze, design, configure, test, implement and support healthcare platform software configuration through…
Added 3 mins ago
EG
Operations - Process Manager - Sr
Eliassen Group
Salem, OR
- $55 to $65 USD / hour
Preferred: Background as an IT professional, data analyst, software developer, or auditor.
Added 9 mins ago
Operations Analyst - US Government
Palantir Technologies
NY
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop…
Added 9 mins ago
Operations Analyst - US Government
Palantir Technologies
Washington, DC
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop…
Added 13 mins ago
IT Integration Analyst
Chippewa Valley Technical College
Eau Claire, WI
The IT Integration Analyst designs, builds, and maintains the integrations that connect the College's enterprise and business systems. This position owns integration development,…
Added 14 mins ago
Business Analyst IV
Higi SH LLC
Remote, United States
· Maintains a working knowledge of relevant business operations as well as project activities.
Added 14 mins ago
Program Control and Budget Analyst
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…contractual/project requirements for an assigned portion of a program, participating in and establishing and defining program plan requirements, and monitoring and reporting performance…
Added 15 mins ago
Sr Analyst/Project Manager Strategic Studies
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Fort Worth, TX
…acquisition, equipment utilization, line expansion, terminal/line operations, and/or commercial contract negotiations, evaluating several alternatives and their associated risks in an…
Added 19 mins ago
CO
Senior HR Compensation Analyst
City Of Chattanooga
Chattanooga, TN
- $65,304 to $78,895 USD / year
The Senior HR Compensation Analyst is a stand-alone position.
Added 24 mins ago
Operations Performance Analyst
ASSA ABLOY
Mason City, IA
What would you do as our Operations Performance Analyst:
Added 29 mins ago
Construction Supply Chain Analyst
Turner Construction
Indianapolis, IN · Lebanon, IN
…for project such as close-out records, warranties, as-builts, Operations & Maintenance manuals (O&Ms), attic stock, and spare…
Added 30 mins ago
Senior Technical Compliance Analyst
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Remote, United States
…steps. Our partner is looking for a Senior Technical Compliance Analyst based in the United States…
Added 33 mins ago
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340B Program Analyst - Pharmacy Administration/Support - Hopewell - Full Time - Days
Capital Health System, Inc.
Pennington, NJ
- Full-time
…Procurement, Inventory controls, budget analytics, 340b Drug Discount Program, including oversight and coordination of the 340B drug purchasing, inventory processes, dispensing patterns,…
Added 36 mins ago
Disaster Recovery Analyst
Cintas
Mason, OH
The Disaster Recovery Analyst is responsible for managing the organization’s disaster recovery program across business and technology teams. This role partners with application owners,…
Added 40 mins ago
Government Purchase Card Analyst - Active Top Secret Clearance Required
Deloitte US
Huntsville, AL
As a Government Purchase Card (GPC) Analyst on the Finance Operate team, you will be responsible for supporting the GPC Program's operations and modernization efforts by:
Added 44 mins ago
Logistics Analyst
MANTECH
Honolulu, HI
MANTECH seeks a motivated, career and customer-oriented Logistics Analyst I to join our vehicle sustainment team in Schofield Barracks, HI. The selected candidate will provide maintenance…
Added 50 mins ago
Market Risk Data Quality Lead Analyst Vice President
Citigroup
Getzville, NY
Citi is seeking a Market Risk Data Quality Lead Analyst (C13) to drive the resolution of complex data quality challenges across the Market Risk organization. This role offers a unique…
Added 50 mins ago
System Analyst III
HealthAlliance
Valhalla, NY
The Systems Analyst III is responsible for the advanced support, and maintenance of Westchester Medical Center systems and applications. These responsibilities involve software and…
Added 51 mins ago
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Senior Research Scientist - Tan Lab
NYU Langone Medical Center
Queens, NY
- $65,000 to $93,600 USD / year
May manage the operations of a lab for the Principal Investigator by supervising Post Docs and technicians. Oversees the maintenance and upkeep of all instruments and software used by the…
Added 51 mins ago
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Information Security Analyst
TEKsystems
Syracuse, NY
- $40 to $45 USD / hour
Were looking for a hands-on Information Security Analyst to join a Security Operations Center (SOC) environment and help protect enterprise systems, identities, endpoints, networks, and…
Added 52 mins ago
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L2 Desktop Analyst (Off-Site)
TEKsystems
Rochester, NY
- $22 to $25 USD / hour
…to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision…
Added 52 mins ago
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Corporate Responsability Manager
Thornton Tomasetti
NEW YORK, NY
- $120,000 to $150,000 USD / year
…reporting, and manage the internal corporate responsibility grants program that funds community impact. You will also coordinate an international network of more than 80 Green Champions and…
Added 52 mins ago
NL
Senior Payroll Data Analyst (HCM PeopleSoft/ERP Systems)
NYU Langone Medical Center
New York, NY
- $70,481.6 to $98,827.63 USD / year
processes or other cross-functional projects. In addition to project based responsibilities, the Sr. Data Analyst will assist day-to-day financial operations of the PeopleSoft HCM processes…

Cognizant

Desktop Analyst

New York, NY, United States

$80,000 to $90,000 USD / year

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Job details

Pay: $80,000 to $90,000 USD / year
Experience: 7+ years of experience providing desktop support in a corporate enterprise environment.
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Title: Deskside Analyst

Job Location: Onsite [5 days]- New York, NY/ Stanford, CT

About the Role

As a Desktop Analyst, you will provide hands-on technical support across both Windows and macOS environments, ensuring the reliable operation of hardware, software, and IT systems. The ideal candidate will possess expert-level macOS administration and troubleshooting experience along with strong Windows desktop support skills.

Work Location & Model

This role is open to candidates based in either:

New York, NY , or
Stamford, CT

This is an onsite position requiring regular presence at client and Cognizant office locations.

Location Requirements

Candidates based in Stamford, CT will work from the Stamford office according to business requirements.
Candidates based in New York, NY will be required to travel to the Stamford, CT office two (2) days per week , with the remaining workdays performed from the New York office .
Occasional schedule adjustments may be required based on project or client needs.

The working arrangements described above are accurate as of the posting date and may be adjusted in accordance with business and client requirements.

Salary and Other Compensation:

The annual base salary for this position is between $80,000 to $90,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

In this role, you will

Provide Level 2 onsite desktop support for hardware, software, and operating system issues across desktops, laptops, tablets, and mobile devices.
Diagnose and resolve technical issues related to user authentication, applications, peripherals, operating systems, and physical connectivity.
Install, configure, replace, and repair hardware and software components for end users.
Utilize remote support tools such as ScreenMeet, BeyondTrust, and LogMeIn to troubleshoot and resolve incidents efficiently.
Support software deployments, operating system upgrades, patches, and endpoint management activities using Intune, SCCM, MDT, and Autopilot .
Administer Windows environments, including Active Directory, Group Policy, Terminal Services, and Distributed File System (DFS) .
Manage asset inventory, device procurement, lifecycle tracking, and hardware refresh initiatives.
Support office relocations, workstation setups, and departmental infrastructure buildouts.
Provide Hands and Feet support for Server, Storage, Backup, Network infrastructure, IPT endpoints, and virtual desktop environments such as Citrix and Azure Virtual Desktop (AVD) .
Deliver high-touch support to VIP users while maintaining excellent customer service standards.
Manage incidents and service requests through ServiceNow (SNOW) and Remedy , adhering to ITIL processes and SLA commitments.
Create and maintain technical documentation, knowledge articles, and support procedures.

What you’ll need to succeed (required skills)

7+ years of experience providing desktop support in a corporate enterprise environment.
Expert-level experience supporting and administering macOS devices in an enterprise environment.
Strong hands-on experience with Windows 10 and Windows 11 administration .
Experience supporting both Apple macOS and Windows ecosystems , including hardware troubleshooting, software deployment, endpoint security, and user support.
Experience with Microsoft Intune and/or SCCM for endpoint management and software deployment.
Experience administering Active Directory and supporting hybrid enterprise environments.
Experience utilizing remote support tools such as ScreenMeet, BeyondTrust, or LogMeIn .
Experience providing Hands and Feet support for Server, Storage, Backup, and Network infrastructure.
Experience supporting printers, peripherals, and virtual desktop solutions including Citrix and Azure Virtual Desktop (AVD) .
Working knowledge of ServiceNow and/or Remedy ticketing platforms.
Good understanding of ITIL service management principles and support processes.
Strong customer service, communication, and stakeholder management skills, including support for executive and VIP users.
Flexibility to occasionally work outside standard business hours, including evenings or weekends, as required.

Preferred Qualifications

Experience supporting Apple Business Manager (ABM) , Jamf Pro , Kandji, or other Apple endpoint management platforms.
Experience managing macOS compliance, security policies, and software deployment in enterprise environments.
Experience providing Audio/Visual (AV) and conference room technology support.
Experience working within enterprise IT operations, managed services, or large-scale support environments.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Work model:

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days at the client or cognizant office in either New York, NT or Stamford, CT, USA.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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More about this job

Skills

Technical support
Microsoft Windows
Apple macOS
Troubleshooting
Troubleshoot
Microsoft Active Directory
Procurement
Microsoft Azure
Customer service
ServiceNow
ITIL
Documentation
Communication skills
Stakeholder management
Regulatory compliance

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