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Material Handler I
Empirical Systems Aerospace, Inc.
San Luis Obispo, CA
- $20 to $25 USD / hour
Knowledge of operations, program management, project management, product development, and procurement desired. Demonstrated ability to make decisions and formulate and execute alternative…
Added just now
Additive Manufacturing Supervisor
Empirical Systems Aerospace, Inc.
San Luis Obispo, CA
Serve as the primary point of contact for equipment and tooling needs, collaborating with Manufacturing Engineering and Program Management for status updates.
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Program Manager
UIC Government Services and the Bowhead Family of Companies
Corona, CA
- $140,000 to $165,000 USD / year
Provide general program management support for all existing and new IT projects across the division
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Clinical Consultant IV, Medical Transportation
Kaiser Permanente
Pleasanton, CA
…data, process improvement, strategic thought partnership, and project/program management skills, this high visibility position will partner closely with Senior Leaders and serve as a high…
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Undergrad Co-op – MCS Manufacturing Associate
Amgen
Thousand Oaks, CA
- $28.87 USD / hour
…globally. The co-op will be responsible for an improvement project and exposed to a dynamic clinical manufacturing environment. Project may…
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Thermal Engineering - Lab Engineer
Amgen
Thousand Oaks, CA
Apply engineering and project management principles to support qualification of thermal shipping systems and temperature monitoring devices in compliance with GMP requirements.
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Manager, Consulting - National EDI Business Operations
Kaiser Permanente
Pasadena, CA
…objectives and business initiatives. Manages complex projects or project components for teams, manages change management plans, and manages team members in performing complex data analyses…
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Buyer II
General Atomics
Poway, CA
…parts, materials, equipment, goods, and services necessary to support a contract, subcontract or an internal organization. Reviews quotations and proposals and may conduct intermediate…
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Quality Technician (2nd)
Aerotek
Carlsbad, CA
- $26 to $28 USD / hour
Refer and document unusual inspection problems to supervision, leads, or Project Quality Engineers for resolution.
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Clinical Research Associate, Full Service
IQVIA
Carlsbad, CA
Collaborate and liaise with study team members for project execution support as appropriate.
Added just now
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Marketing Coordinator
CBRE
Ontario, CA
- $26.44 to $28.84 USD / hour
…serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management,…
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New Equipment Project Manager
Otis Elevator Company
ANAHEIM, CA
3+ years elevator industry project management and/or construction experience desired
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Senior Executive Assistant
Experian
Costa Mesa, CA
…helps foster collaboration, strengthen team connections, and support long-term career growth within…
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Director, Network Site Investments
Meta
Menlo Park, CA
…lead the global investment strategy and end-to-end delivery program for two connected portfolios: the edge footprint that places capacity close to users, and the colocation midpoint…
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Strategic Sourcing Manager Intern - Reality Labs Hardware (2027)
Meta
Menlo Park, CA
…Managers and teams in Engineering, Quality, Operations, and Program Management. Your work will connect technical requirements with supplier capability, cost, manufacturing capacity, and…
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Mechanical Design Integration Engineer (Level 2 or 3)
Northrop Grumman
El Segundo, CA
…technical challenges in survivability, autonomy, and battle management. We seek curious, adaptable people who thrive on turning intuition into breakthrough solutions. If you’re driven to…
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Manager Supply Chain Programs 2 - Category Management
Northrop Grumman
Palmdale, CA · El Segundo, CA
…experience. Combined experience in any of the following: supply chain management, project management, sustainment, proposals, and/or…
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Senior Site Installation Engineer
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El Segundo, CA
Supports USSF SSC Protected Tactical Enterprise (PTES) SATCOM Program Management Office (PMO) in Fielding of new SATCOM ground systems
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Technical Program Manager, Ring & Blink Accessories, Ring/Blink Device
Amazon
Hawthorne, CA
1+ years of technical product or program management experience
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Behavioral Health EAP Consultant III
Kaiser Permanente
Riverside, CA
Leads program development and management by: leading the evaluation of the quality and effectiveness of therapy programs and sharing ideas for new program development (e.g., in-/out-patient…
Added 1 min ago
Regional Engineer II
Rain for Rent
Bakersfield, CA
…high value we deliver to organizations facing critical liquid management challenges. Our experienced teams, supported by skilled engineers, are continually redefining what customers expect…
Added 1 min ago
Regional Engineer II
Rain for Rent
Bakersfield, CA
…high value we deliver to organizations facing critical liquid management challenges. Our experienced teams, supported by skilled engineers, are continually redefining what customers expect…
Added 1 min ago
Regional Engineer II
Rain for Rent
Bakersfield, CA
…high value we deliver to organizations facing critical liquid management challenges. Our experienced teams, supported by skilled engineers, are continually redefining what customers expect…
Added 1 min ago
Audit Analyst III
Kaiser Permanente
Oakland, CA
…other documentation that address the objectives of the audit program or project and support the conclusions reached during testing; and adhering to professional standards for work paper…
Added 1 min ago
Data Reporting and Analytics Consultant IV - Risk Adjustment, Medicare, Medicaid, ACA
Kaiser Permanente
Oakland, CA
Senior IT and transformation leader with expertise in enterprise program management, cloud migration, process automation, infrastructure modernization, and business transformation. Skilled…

Closed listing

Cognizant

Customer Service Agent - Remote (Mesa, AZ)

Charleston, WV, United States

$20 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $20 USD / hour
Experience: 1-5 years of experience in a call center in a customer service environment REQUIRED
Posting language: English
Posted: Nov 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

**Position available for residents of the Mesa, AZ area

**Fully remote after training in office

About the role

As a Call Center Agent (CSR) you will answer incoming calls from shareholders, brokers and institutional clients for the various clients that we support; you will make an impact by providing superior customer service to all clientele (both internal and external). A job holder in this position will also be responsible to perform necessary research regarding account problems and make outbound calls as necessary. The ability to meet individual caller needs while contributing to overall service standards is critical.

In this role, you will:

Adhere to daily schedule by being available to take inbound calls as scheduled
Answer inbound calls from shareholders and prospective shareholders - Promptly respond to clients’ telephone inquiries and ensure that their needs are met with accuracy and professionalism
Ensure account verification procedures are followed.
Adhere to call handling requirements while interacting with customers.
Respond to specific account and procedural information requests including balances, closing prices, portfolio performance and quotes.
Listen actively and probe to determine client needs
Actively resolve client issues
Maintain shareholder accounts on the appropriate systems
Escalate issues when necessary
Keep management team informed of client feedback
Make outbound follow-up calls to shareholders in response to issues which cannot be resolved point-of-call.
Maintain an understanding of the systems required to initiate shareholder transaction and maintenance requests
Remain up to date regarding Stock Transfer products, services and systems
Maintain working knowledge of client products
Maintain working knowledge of policies and procedures
Complete extensive ongoing training to maintain competency in financial markets and instruments.

We strive to provide flexibility wherever possible and are committed to supporting a healthy work-life balance through our various wellbeing programs. Based on the business requirements of this role, training will be conducted onsite at the client location in Mesa, AZ. Upon successful completion of training, employees will transition to a remote work arrangement. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

High School Diploma or equivalent
1-5 years of experience in a call center in a customer service environment REQUIRED
Strong Verbal and Written English
Very good keyboard skills
Conversant using MS Office
Strong problem solving and analytical skills
Customer Centric

These will help you stand out

Ability to work accurately under pressure.
Good Team Player.
Strong Sense of Urgency.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation :

The hourly rate for this position is $20 per hour, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applications will be accepted until November 9th.

CogWW901

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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