Jobs in the United States

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Added just now
Engineering Intern
Bloomberg Industry Group, Inc.
Arlington, VA
Security Engineering: Support the evaluation and testing of security tools, help improve security workflows, and contribute to basic integrations or automation projects.
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Senior Human Resources Business Partner Manager
X-Energy, LLC
Rockville, MD
Work Site Expectations: 4 days in office
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General Counsel & MD, Legal
Chai Trust Company LLC
Chicago, IL
It operates within a flexible work arrangement, with one day per week of remote flexibility
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Staff Software Engineer, Backend
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San Jose, CA
…Code daily and expect you to be fluent with agentic coding tools, or to get fluent fast. We'll be able to tell…
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Intern - Product Manager
NetApp, Inc.
Morrisville, NC · San Jose, CA
Product-Led Growth & Developer Experience: Analyze onboarding, adoption, or developer workflows and recommend improvements to self-service experiences, integrations, APIs, or tools.
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Intern - Business Analyst
NetApp, Inc.
Morrisville, NC
Reporting & Automation: Improve recurring reporting or workflows using tools such as Excel, SQL, Power BI, Tableau, or other technologies.
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Intern - Software Engineer (Cloud)
NetApp, Inc.
Morrisville, NC · San Jose, CA
Build automated tests, tools, and workflows that improve software quality and engineering efficiency.
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Manager, Customer Service
Par Health
Hazelwood, MO
…implements and designs operational policies, processes, and tools to support the organization's aim of providing superior customer service. This position is responsible for handling all…
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Process Engineer, Carbon Black - Franklin, LA
Cabot Corporation
Franklin, LA
…manufacturing. Understanding of Statistical Process Control (SPC) tools and principals. Experience with Analytical problem-solving methodologies (e.g., root cause analysis) as well as…
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Bilingual Counselor
Outreach Development Corp.
Brentwood, NY
…the highest quality, life-changing treatment, training and tools to build healthy lives. Our mission is to inspire individuals and families to achieve a life of unlimited potential by…
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Design Researcher 2
Techtronic Cordless GP- TTIPE
Anderson, SC
TTI is a world-class leader in design, manufacturing and marketing of power tools and accessories, outdoor product equipment and floor care for consumers, professional and industrial users…
Added 1 min ago
Senior Application Security Engineer
TrueCommerce
Remote, United States
…technical, hands-on practitioner: configuring and operating tools, triaging findings, and partnering directly with developers, while applying AI to achieve scale and speed and actively…
Added 1 min ago
Senior Structural Engineer
Panthalassa
Portland, OR
…mechanical systems and help develop innovative methods and tools to select the best designs across a design space of millions of…
Added 1 min ago
Solution Product Marketing Manager, Financial Services – Industry & Vertical Solutions
SAS
Cary HQ, NC
Enable sales and partners with the messaging, tools, and market context needed to confidently engage financial institutions and articulate SAS differentiation.
Added 1 min ago
Product Group Technology Manager (Supervisor)
Nucor
Waterloo, IN
…teammate input to solve problems, and provide the information, tools, and resources the team needs to…
Added 1 min ago
Sales Consultant
TriNet
Dublin, CA · NJ
Sales tools and systems: Utilize Sales systems including Salesforce.com, LinkedIn Sales Navigator, Zoominfo and quoting tools to efficiently and effectively manage daily activities.
Added 1 min ago
HIGHWAY MAINTENANCE TECHNICIAN II - 55007809
State of Florida
MIAMI, FL
…explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this…
Added 1 min ago
Manufacturing Operator, Packaging (Night Shift, 6:30p - 7:00a, rotating weekends) - Tipp City Plant
Abbott Laboratories
OH
This is a night shift position (6:30pm - 7:00am EST) with a 12-hour rotational shift schedule
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Sr. Software Engineer
Exact Sciences Corp
WI · CA
This position can be based in our Madison, WI or Redwood City, CA office location
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eCommerce Designer - Columbus, OH
Abbott Laboratories Inc(ALI)
OH
Stay current on eCommerce design trends, tools, and technologies to continuously improve creative output.
Added 1 min ago
KS
Hiring Substitute Roles for Sturgeon R-V Schools
Kelly Services
Sturgeon, MO
- $15 USD / hour
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit…
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Hiring Substitute Teachers for Parkway Schools
Kelly Services
Chesterfield, MO
- $125 to $190 USD / day
Kelly may use AI-powered tools during the recruitment and hiring process. Fo
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AUDITOR I
State of Arkansas
Little Rock, AR
…development and improvement of audit methodologies, procedures, and…
Added 1 min ago
Survey Instrument Operator II
Bowman Consulting Group, Ltd.
Plano, TX
Maintain survey equipment used and keep survey truck stocked with necessary supplies and tools.
Added 1 min ago
Senior Manager, Financial Crimes Risk & Controls Transformation, U.S. Issuing Financial Crimes Center of Excellence
American Express
New York, NY · Phoenix, AZ · NY
Proficiency in Microsoft Excel and PowerPoint; experience with data visualization, process-mapping, or AI tools is a plus.

CodeRabbit

Technical Support Engineer - Boston

Boston, MA, United States

$115,000 to $190,000 USD / year

Apply on jobs.ashbyhq.com About employer

Applications open in a new tab.

Job details

Pay: $115,000 to $190,000 USD / year
Experience: At least 2 years of experience in technical support, software engineering, or another customer-facing, technical role
Posting language: English
Posted: Nov 13, 2026

Original job description

ABOUT CODERABBIT

CodeRabbit is the governance and control layer for agentic software development, helping engineering teams trust the code they ship. AI can generate code faster than people can review and understand it. Teams still need to know whether each change solves the right problem, fits their architecture, and is safe to ship.

We provide independent validation grounded in codebase context and team standards, giving people the evidence they need to judge what should ship. Across Review, Triage, Explain, and Secure, our platform challenges changes before merge, prioritizes pull requests by value, impact, and risk, explains what changed and why it matters, and monitors the codebase for security vulnerabilities after merge.

CodeRabbit serves nearly 20,000 customers and supports approximately 300,000 open-source repositories, performing over 2 million code reviews each week. Our $143M Series C, raised at a $1.5B valuation, supports further product development and international expansion.

ROLE OVERVIEW

At CodeRabbit, we seek an exceptional, enterprising Technical Support Engineer to join our growing customer support organization in the Americas theater. You will thrive on untangling complex technical challenges to ensure our customers get the most from our AI-powered code review platform. You will be the bridge between our cutting-edge AI technology and our customers, the innovative software engineers who rely on us. You will be a champion for our customers – a passionate advocate who goes above and beyond to ensure our customers are getting the most out of their investment in CodeRabbit.

KEY RESPONSIBILITIES

Work directly with our customers to troubleshoot, debug, reproduce and resolve complex technical issues
Educate customers on the best product usage, ensuring they maximize the value out of it
Setup Zoom calls with customers to resolve issues, improve their experience, and enhance product adoption
Support the customer success and sales teams on sales, retention, and expansion motions
Work with our developers to identify defects and opportunities for product improvement
Improve the serviceability of the product by testing new features and developing tools to scale our deployments and auto-support infrastructure
Provide an analysis of our existing customer base to avoid and minimize risks in the install base
Define and inspire changes to our product with our development engineering team based on feedback from customers and customer usage
Develop and contribute to internal and external knowledge bases and drive continuous improvement in everything we do
Provide support on weekdays and off-hours on an as-needed and scheduled rotational basis

QUALIFICATIONS

Great candidates often have these qualifications:

At least 2 years of experience in technical support, software engineering, or another customer-facing, technical role

Excellent communication skills: business fluency in spoken and written English
Customer Obsession: a passion to deliver a high-quality customer experience
Experience with modern ticketing and customer support systems
Excellent problem-solving skills with the ability to debug complex technical issues

“NICE TO HAVE”

Great candidates may also have one or more of these qualifications:

Proficiency in at least one programming or scripting language
Experience with code review processes and tools
Familiarity with observability, RCA, and debugging practices and tools
Strong understanding of modern software development practices, version control systems, and the software development ecosystem, e.g. Git, GitHub, CI/CD, VS Code, Cursor
Knowledge of customer success, sales, and professional services (e.g. retention, expansion, MEDDPICC, services delivery)
Bachelor’s degree (or equivalent) in computer science, engineering, mathematics, or another technical field

OUR VALUES

🤝 Collaborative Humans: Prioritizing collective intelligence
🚀 Fearless Innovators: Turning obstacles into growth opportunities
💪 Persistent, Passionate Developers: Thriving on complex, long-term challenges
🎯 Impact-Driven Creators: Crafting intuitive tools for developers
🧠 Rapid Learners and Un-learners: Adapting quickly in our fast-paced technological world

WHAT WE OFFER

Work on cutting-edge technology with real-world impact
Collaborative and innovative environment
Competitive salary, equity, and benefits
Professional development opportunities

Base pay range for this role is $115k-$190k. Actual salary will be based on job-related skills, experience, and location.

To apply, please submit your resume. CodeRabbit is an equal opportunity employer, committed to diversity and inclusion.

Apply on jobs.ashbyhq.com About employer

More about this job

Skills

Technical support
Customer service
Troubleshoot
Sales
Process improvement
Communication skills
Customer experience
Problem solving
Debugging
Software development
Control systems
Git
GitHub
CI/CD
Computer science

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Work requirements

Jobs in the United States