Jobs in the United States

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Added just now
Engineering Intern
Bloomberg Industry Group, Inc.
Arlington, VA
…information. Our work spans four areas: Threat Response, Security Engineering, Product Security, and Cloud Infrastructure Security. Together, these teams identify and address security…
Added just now
Staff Software Engineer, Backend
Archer
San Jose, CA
10+ years of software engineering experience, mostly backend
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Intern - Software Engineer (Systems)
NetApp, Inc.
Morrisville, NC · San Jose, CA
Understanding of data structures, algorithms, operating systems, and software engineering fundamentals.
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Intern - Software Engineer (Cloud)
NetApp, Inc.
Morrisville, NC · San Jose, CA
Build automated tests, tools, and workflows that improve software quality and engineering efficiency.
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SF
Senior Technical Project Manager (FedRamp)
Second Front Systems
Remote, United States
- $175,000 to $200,000 USD / year
Note: Candidates must reside in one of our approved hiring hubs:
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II
Vice President, Digital & Media Customer Success
Inmar Intelligence
NY
- $176,364 to $235,152 USD / year
…timelines, and success measures. Working across Product, Technology, Engineering, Analytics, Customer Intelligence, Retail Acquisition, Sales, Marketing, and Operations, the Vice President…
Added 1 min ago
Senior Application Security Engineer
TrueCommerce
Remote, United States
Implement and operate automated security testing (SAST, DAST, and SCA) within CI/CD pipelines, replacing manual practices and driving adoption by software engineering teams.
Added 1 min ago
Senior Structural Engineer
Panthalassa
Portland, OR
You will be a key part of the team responsible for the development of algorithms, pipelines, and other software to drive efficient structural analysis and cost estimation. You will also…
Added 1 min ago
Product Group Technology Manager (Supervisor)
Nucor
Waterloo, IN
…business. The Supervisor leads a high-performing team across the software development lifecycle and, together with fellow leaders, shapes how the organization is structured, staffed, and…
Added 1 min ago
Sr. Software Engineer
Exact Sciences Corp
WI · CA
This position can be based in our Madison, WI or Redwood City, CA office location
Added 1 min ago
Sr. Clinical Specialist - San Luis Obispo, CA
St Jude Medical S C Inc
CA
Must have certifications in CRM products
Added 1 min ago
Sr. Laboratory Analytics Specialist
Exact Sciences Corp
United States
Bachelor’s degree in Engineering, Math, Physics, Computer Science, or related field or High School Degree/General Education Diploma and 4+ years of relevant experience as outlined in the…
Added 1 min ago
Mechanical Engineer I
Bowman Consulting Group, Ltd.
Rogers, AR
…assignments and possible solutions. Work is completed using standard engineering techniques and design principles and is reviewed by more senior staff to ensure application of sound…
Added 1 min ago
Senior Manager, Plant Thermal-Hydraulics Analysis
TerraPower LLC.
Bellevue, WA
Manage the execution of engineering work products in accordance with applicable standards, best practices, Quality Assurance, and regulatory requirements.
Added 2 mins ago
Senior Software Engineer
Procore Technologies, Inc.
TX
This position will report to an Engineering Manager and will be a 2 day per week hybrid role based in our Austin, Texas location
Added 2 mins ago
Senior Software Engineer, AI Platform
Procore Technologies, Inc.
TX
You will report to the VP of Engineering and will be a 2 days per week hybrid role based in our Austin, TX office
Added 2 mins ago
Software Engineer NextGen AI Search
Cisco
San Jose, CA
7+ years of experience in software engineering, with at least 2 years in a lead or high-level individual contributor role.
Added 2 mins ago
Senior Product Marketing Manager, Enterprise AI Platforms Hybrid
Cisco
San Jose, CA
The Product Marketing team sits between our product and engineering teams and the people who use what they build. We own the story: what each product is, who it is for, why it matters, and…
Added 2 mins ago
Software Engineer NextGen AI Search
Cisco
Research Triangle Park, NC
As a Software Engineer, you will be a core contributor to our engineering efforts, focusing on building high-performance data pipelines, search infrastructure, and agentic components that…
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Marker Technician
Exemplis
Buena Park, CA
Working closely with Pattern Development, Cutting, Manufacturing Engineering, Production, Quality, and Materials teams, the Marker Technician ensures that markers are accurate,…
Added 3 mins ago
Senior Full Stack Software Engineer
Stellantis
Auburn Hills, MI
This is an engineering role at the heart of that mission. While the Data Governance, Data Management, and Data Quality teams define the frameworks, policies, and functional requirements,…
Added 3 mins ago
Instrumentation & Electronics Technician
Stellantis
Auburn Hills, MI
…laboratory calibrating portable devices used throughout the engineering…
Added 3 mins ago
Sr Engineer - Systems Design & Implementation
Motorola Solutions, Inc.
Remote, United States
…video systems, and digital evidence management systems (backend software) for Government and Public Safety…
Added 3 mins ago
CAD Manager
CARLEX
Troy, MI
Provide markup drawings for Engineering changes – internal and external.
Added 3 mins ago
VD
Principal Forward Deployed AI Engineer
Verizon Data Services LLC
Basking Ridge, NJ · Irving, TX · Charlotte, NC · Temple Terrace, FL
- $120,500 to $231,000 USD / year
…the most value for our customers, with results the planning, engineering, and finance teams who fund and build the network can trust and…

CodeRabbit

Technical Support Engineer - Boston

Boston, MA, United States

$115,000 to $190,000 USD / year

Apply on jobs.ashbyhq.com About employer

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Job details

Pay: $115,000 to $190,000 USD / year
Experience: At least 2 years of experience in technical support, software engineering, or another customer-facing, technical role
Posting language: English
Posted: Nov 13, 2026

Original job description

ABOUT CODERABBIT

CodeRabbit is the governance and control layer for agentic software development, helping engineering teams trust the code they ship. AI can generate code faster than people can review and understand it. Teams still need to know whether each change solves the right problem, fits their architecture, and is safe to ship.

We provide independent validation grounded in codebase context and team standards, giving people the evidence they need to judge what should ship. Across Review, Triage, Explain, and Secure, our platform challenges changes before merge, prioritizes pull requests by value, impact, and risk, explains what changed and why it matters, and monitors the codebase for security vulnerabilities after merge.

CodeRabbit serves nearly 20,000 customers and supports approximately 300,000 open-source repositories, performing over 2 million code reviews each week. Our $143M Series C, raised at a $1.5B valuation, supports further product development and international expansion.

ROLE OVERVIEW

At CodeRabbit, we seek an exceptional, enterprising Technical Support Engineer to join our growing customer support organization in the Americas theater. You will thrive on untangling complex technical challenges to ensure our customers get the most from our AI-powered code review platform. You will be the bridge between our cutting-edge AI technology and our customers, the innovative software engineers who rely on us. You will be a champion for our customers – a passionate advocate who goes above and beyond to ensure our customers are getting the most out of their investment in CodeRabbit.

KEY RESPONSIBILITIES

Work directly with our customers to troubleshoot, debug, reproduce and resolve complex technical issues
Educate customers on the best product usage, ensuring they maximize the value out of it
Setup Zoom calls with customers to resolve issues, improve their experience, and enhance product adoption
Support the customer success and sales teams on sales, retention, and expansion motions
Work with our developers to identify defects and opportunities for product improvement
Improve the serviceability of the product by testing new features and developing tools to scale our deployments and auto-support infrastructure
Provide an analysis of our existing customer base to avoid and minimize risks in the install base
Define and inspire changes to our product with our development engineering team based on feedback from customers and customer usage
Develop and contribute to internal and external knowledge bases and drive continuous improvement in everything we do
Provide support on weekdays and off-hours on an as-needed and scheduled rotational basis

QUALIFICATIONS

Great candidates often have these qualifications:

At least 2 years of experience in technical support, software engineering, or another customer-facing, technical role

Excellent communication skills: business fluency in spoken and written English
Customer Obsession: a passion to deliver a high-quality customer experience
Experience with modern ticketing and customer support systems
Excellent problem-solving skills with the ability to debug complex technical issues

“NICE TO HAVE”

Great candidates may also have one or more of these qualifications:

Proficiency in at least one programming or scripting language
Experience with code review processes and tools
Familiarity with observability, RCA, and debugging practices and tools
Strong understanding of modern software development practices, version control systems, and the software development ecosystem, e.g. Git, GitHub, CI/CD, VS Code, Cursor
Knowledge of customer success, sales, and professional services (e.g. retention, expansion, MEDDPICC, services delivery)
Bachelor’s degree (or equivalent) in computer science, engineering, mathematics, or another technical field

OUR VALUES

🤝 Collaborative Humans: Prioritizing collective intelligence
🚀 Fearless Innovators: Turning obstacles into growth opportunities
💪 Persistent, Passionate Developers: Thriving on complex, long-term challenges
🎯 Impact-Driven Creators: Crafting intuitive tools for developers
🧠 Rapid Learners and Un-learners: Adapting quickly in our fast-paced technological world

WHAT WE OFFER

Work on cutting-edge technology with real-world impact
Collaborative and innovative environment
Competitive salary, equity, and benefits
Professional development opportunities

Base pay range for this role is $115k-$190k. Actual salary will be based on job-related skills, experience, and location.

To apply, please submit your resume. CodeRabbit is an equal opportunity employer, committed to diversity and inclusion.

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More about this job

Skills

Technical support
Customer service
Troubleshoot
Sales
Process improvement
Communication skills
Customer experience
Problem solving
Debugging
Software development
Control systems
Git
GitHub
CI/CD
Computer science

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Work requirements

Jobs in the United States