Jobs in the United States

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Added 1 min ago
B
Production Supervisor (Lamination)
Brunswick
Vonore, TN
- $49,900 to $69,300 USD / year
…working conditions through listening, engaging employees, and problem solving. Act as the company conduit for employee communications to keep employees informed of news, changes, and…
Added 1 min ago
Central Technology Center Operator - 2nd Shift
Walden Security
Chattanooga, TN
…Hospitals, and many others. The successful candidate will be a problem solver, possess critical thinking skills, and be detail-oriented. This position is responsible for using best…
Added 1 min ago
Lead, Conditions Management Marketing
Humana
Nashville, TN
…prioritization, sprint planning, delivery management, dependency resolution, and stakeholder communication while continuously identifying opportunities to improve team effectiveness,…
Added 2 mins ago
ES
Sr. Maintenance Technician
EPT SPE LLC
United States
- $27.4 to $37.02 USD / hour
Deliver exceptional resident service by addressing maintenance requests professionally and efficiently. Ensure timely resolution of resident concerns, particularly for complex or urgent…
Added 4 mins ago
Marketing Planning Specialist
Rural King
Mattoon, IL
Excellent negotiation and conflict resolution skills.
Added 10 mins ago
KI
Senior Technology Specialist (226 Days)
Keller ISD
Fort Worth, TX
- From $239.37 USD / day
Complete tasks for incidents, requests and problem resolution following appropriate processes.
Added 11 mins ago
SH
Clinical Supervisor, MA
Solaris Health Holdings LLC
Spokane, WA
- $28 to $35 USD / hour
Conducts regular staff meetings to communicate new ideas, problem resolution, obtain feedback and ensures follow-up.
Added 12 mins ago
Receiving Associate
eBay Inc.
United States
The Receiving Associate is responsible for managing the intake of all consignment items - whether through shipped packages or in-person drop-offs - at Goldin HQ. This individual will report…
Added 15 mins ago
Program Management, Associate Director- Global Oncology
USA - 3310 Takeda Pharmaceuticals U.S.A., Inc.
Boston, MA
Join Takeda as Program Management, Associate Director- Global Oncology out of Cambridge, MA office. This position provides strategic program management leadership for the operating model…
Added 17 mins ago
Supervisor, Patient Access | Multiple Primary Care Clinics | 40hrs/week
Sanford
Sioux Falls, SD
…improvement in a positive manner fostering a team approach to problem solving. Leads cross-functional team(s) in issue resolution, process improvement, and change management. Ensures…
Added 18 mins ago
VL
Customer Support / Inside Sales Representative
Vaco LLC
Columbus, OH
- $23 to $26 USD / hour
Assist customers with shipment questions, product issues, troubleshooting, and resolution of service concerns.
Added 19 mins ago
Relationship Banker- Dixie Valley
Truist Bank
Louisville, KY
1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and…
Added 24 mins ago
Vice President, Enterprise Accounts
Allied Universal
United States
…overseeing operations and playing a vital role in client relations, problem resolution, service delivery, continuous improvement, and managing any additional services. This is an excellent…
Added 30 mins ago
WORKPLACE AMBASSADOR
Compass Group
ST LOUIS, MO
Submit, track, escalate, and follow up on service requests through resolution in partnership with the responsible teams.
Added 30 mins ago
PB
Compliance Senior Associate
Piermont Bank
NY
- $110,000 to $140,000 USD / year
The Compliance Senior Associate reports directly to the Compliance Officer and supports the execution and maintenance of the Bank's Compliance Management System (CMS). This role assists…
Added 31 mins ago
Systems Administrator
ExecRecruitment
Detroit, MI
Provide 24x7x365 support resolution for enterprise hardware and software as needed.
Added 31 mins ago
Customer Experience Representative/Inside Sales Representative
AbbVie
Austin, TX
…needed. Representatives are responsible for order processing and resolution of issues that may prevent orders from shipping. Under general supervision, CXRs process internal and external…
Added 33 mins ago
QA Engineer - Ostro
Veeva
Remote, United States
…with automated efficiency. As a disciplined, self-starting problem solver, you take full ownership of software quality without needing micromanagement. Beyond core testing, you bring a…
Added 33 mins ago
Project Manager
Irby Construction Company
Lexington, SC
Mentor and guide associate project managers and coordinators.
Added 33 mins ago
GCIC & RECORDS SUPV
City of South Fulton
South Fulton, GA
…routine questions and complaints; research problems and initiates problem resolution; refers complaints/problems to appropriate…
Added 35 mins ago
Registered Nurse - Cath Lab - FT
Grady Memorial Hospital Corporation
Atlanta, GA
…roles include advocacy, performance improvement, leadership, problem solving, delegation, conflict resolution, and team…
Added 35 mins ago
Patient Coordinator
Stanton Optical
Pensacola, FL
Assist Management Team with patient complaint resolution and inform the status of all jobs; ensure all patient expectations are met.
Added 36 mins ago
System Administrator
MANTECH
Laurel, MD
Support dispatch systems, hardware diagnostics, and problem resolution across enterprise infrastructure.
Added 36 mins ago
Director of Due Diligence
RPM Living
Austin, TX
Skilled in problem-solving and escalation to ensure issue resolution; maintains a rigorous follow-up schedule for pending and incomplete tasks
Added 37 mins ago
Workers’ Compensation Coordinator
Tire Discounters
Cincinnati, OH
Monitor and manage workers’ compensation claims to ensure timely submission, appropriate care, and efficient case resolution.

Cochise College

FT User Support Supervisor

Sierra Vista, AZ, United States

$27.84 to $31.73 USD / hour

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Job details

Pay: $27.84 to $31.73 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Summary Position Summary: The User Support Supervisor is a working supervisor position that is responsible for actively supervising the installation, maintenance, troubleshooting, and repair of all computer hardware and software, peripheral devices, audio visual hardware and software, and network and phone cabling; and for overseeing the coordination and assignment of technicians, and service requests in an effective and efficient manner. Essential Functions: As defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

Note: This job posting is open until filled. Applications are reviewed upon receipt. Cochise College requires a post-offer, pre-employment background screening of all employees.Marketing Statement Cochise College serves the residents of Cochise County from two campuses and four centers throughout Southern Arizona with panoramic views of five different mountain ranges. The college has been recognized nationally for its cost, return on investment, and high success rate; providing over 90 general and technical education programs leading to a variety of workforce certificates and associate degrees. The college is accredited by the Higher Learning Commission and is a designated Hispanic-Serving Institution (HSI). CHECK OUT COCHISE COLLEGE HERE! 2023 Fortune Ranks Sierra Vista Best Places to Live For Families Our City: Best Place for Families to Live in U.S. About Cochise County – Explore Cochise Duties and Responsibilities Duties and Responsibilities: Within the scope of college policies and procedures, this position: Provides exceptional customer services for students, employees, and the public when responding to service requests, calls, email messages, and in-person requests seeking help; asks questions to determine nature of problem, assists customers through problem-solving process, and conducts follow-up with customers to ensure issue has been resolved Works cooperatively with the Technology Project Manager to oversee and lead projects related to the installation, maintenance and troubleshooting computer hardware, software, peripheral devices, audio visual hardware, communication networks, and related cabling

Researches hardware and software issues; guides technicians in the problem resolution process; coordinates with vendors and other providers as needed when seeking a resolution to a problem; develops and reviews troubleshooting procedures; makes recommendations as needed for the modernization of equipment, software, and processes; stays up-to-date on technologies and advances

Monitors and maintains hardware inventory and parts, gathers quotes from approved vendors and places orders for hardware and parts.

Works with and serves as liaison with designated third-party service vendors to coordinate services and processes.

Serves as the lead technical and business process resource for computer hardware, software, peripheral devices, audio visual hardware, communication networks, and related cabling.

Uses service request ticketing system to effectively collect, document, analyze and report maintenance activities related to issue resolution and communicate with customers, management and co-workers

Provides support for audio/visual needs in classrooms and meeting rooms to include video conferencing; assists with technology utilized at events to include but not limited to set up, operation, and tear down

Supervises assigned staff, evaluates performance, coordinates work assignments, monitors and reports on the execution of projects and tasks as assigned and works to assure timely completion of projects and tasks

Performs other related duties as assigned

General Expectations: Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Additionally, employees must understand the comprehensive role of the community college and cooperate and work harmoniously with students, faculty and staff, and the public. Employees will follow all college policies, rules, regulations and guidelines as they relate to this position. Education and Experience; Knowledge, Skills and Abilities

Education and Experience Requirements:

Associate’s degree in computer science or a related field from a regionally accredited institution of higher learning recognized by the US Department of Education Three years full-time, professional, computer and network repair or related experience, including one-year supervisory experience Must possesses a valid AZ driver’s license and be able to pass an insurance background check Ability to pass a comprehensive background screening required to obtain Fort Huachuca access badge

An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved may be considered.

Knowledge, Skills and Abilities:

Knowledge of and ability to follow college policies and procedures Knowledge of current information technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications and Google Apps Knowledge of troubleshooting techniques and methods related to hardware and software Skill in supervisory practices and techniques Skill in coordinating and prioritizing competing demands Skill in assisting users with problem determination and resolution Skill in presenting ideas and concepts orally and in writing Ability to maintain high level of personal integrity and ability to manage sensitive issues while maintaining confidentiality Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner, while protecting proprietary data systems and tasks with confidentiality Ability to relate to a diverse population and to maintain composure when faced with difficult situations Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail Ability to work independently while contributing to team environment Ability to analyze problems, identify solutions and take appropriate action, resolve problems using independent judgment and decision-making processes Ability to establish and maintain effective working relationships with supervisors, other department staff, students and the public Ability to work under pressure with frequent interuptions and constant change Ability to work modified work schedules which may include working outside normal business hours, days, and across the college district. Work Environment & Physical Requirements Work Environment: Work is primarily performed under general supervision in a classroom or office setting with appropriate climate control. Some projects and work tasks will require working outside in varying weather and environmental conditions. Will be required to be on-location for the setup and support of events and college-sponsored functions to include evening and weekend hours. Will be required to work varied shifts that span from 7 AM up to 8 PM during Fall and Spring Semesters.

Physical Requirements: Essential functions of this position require: lifting, manual dexterity, to include fine motor skills, ability to communicate verbally and in writing. Medium work: Exerting up to 80 pounds of force occasionally and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body; involves sitting only occasionally, walking and standing are required regularly, incumbents may be required to kneel, crouch/squat, crawl, climb, stoop, turn/twist, balance, reach, or handle Mental Application: Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability and creative problem solving skills are important Reports to: Director of User Support Services

Benefits

Cochise College is committed to providing a comprehensive benefits package as part of total compensation for our benefit eligible employees.

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