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Added 1 min ago
NOC Team Leader, Nights
ONE Gas
Tulsa, OK
Lead the collaboration with IT technical support teams to identify, document, test, and train Network Operations Center (NOC) Personnel technical procedures or other work transitioning to…
Added 2 mins ago
Operations Officer - Administrative
DCS Corporation
Sterling Heights, MI, MI
…operating officials, and support organizations; and shall provide document preparation, review, staffing, and archival…
Added 4 mins ago
System Integration Engineer, Optical III (E3)
Applied Materials, Inc
Santa Clara, CA
· Associate's degree or BS in Physics, Electrical Engineering, Mechanical Engineering, Optical Engineering, or related technical field - required.
Added 4 mins ago
Online Services Manager | Southwood
Capital City Bank
Tallahassee, FL
…and online banking platform; electronic payment screening; e-document enrollment; mobile deposit maintenance; account reconciliations; account analysis maintenance and delivery of…
Added 6 mins ago
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Operator Associate I
Novolex
Kalamazoo, MI
- $22.16 USD / hour
Operates production equipment according to process instructions, shop floor control, and product specification sheets in order to produce a quality product. Leads the activities on assigned…
Added 6 mins ago
Radiologic Technologist III - MRI
Surgery Partners
Altoona, WI
Conduct routine quality control checks and assist with identifying and resolving technical issues across assigned modalities
Added 6 mins ago
Inpatient Registered Nurse
Surgery Partners
Altoona, WI
Ensure infection control protocols and safety standards are followed in all aspects of patient care
Added 7 mins ago
R
Onsite Technology Manager (KFL11326)
RealManage
Kissimmee, FL
- $100,000 USD / year
…language for coaching and recognition, and a standard every associate can own. It guides how we serve our clients, how we serve each other, and how we…
Added 9 mins ago
Project Manager, Data Centers
Suffolk
Ashburn, VA
Maintain and manage all purchase and delivery schedules, change order processes, shop drawings, document control logs, Owner, Architect and Subcontractor correspondence
Added 9 mins ago
Administrative Support Specialist (Tax)
Dean Dorton
Indianapolis, IN
Perform administrative and quality control reviews for outgoing client deliverables.
Added 11 mins ago
Industrial Field Engineer
McGough Construction Co., LLC
Roseville, MN
Assist with document control and maintain accurate as-built documentation
Added 11 mins ago
GC
Activity Security Representative III
gTANGIBLE Corporation
Lorton, VA
- $125,000 to $129,000 USD / year
Maintain various daily logs for a variety of administrative functions associated with document control.
Added 15 mins ago
Denture Lab Technician
John A Hudec Dental Associates Inc
Cleveland, OH
Associate degree or higher in dental technology or related field.
Added 19 mins ago
BN
ER Registered Nurse - Full-time Night shift
Baptist Neighborhood Hospital
San Antonio, TX
- Full-time
Adhere to required infection control, isolation procedures and aseptic techniques in the delivery of patient care
Added 19 mins ago
Membrane Machine Operator I - 2nd Shift
Veolia Environnement SA
Minnetonka, MN
Monitor and document raw material and final product quality, including making adjustments to coating processes to assure membrane meets specifications, and perform and document cell tests…
Added 24 mins ago
Victims Advocate Case Worker
LKLP Community Action Council
Hazard, KY
Document client interactions, including initial intake, goal setting, progress notes and exit interviews.
Added 24 mins ago
Warehouse Receiving Associate – Day Shift
INTERMOUNTAIN ELECTRONICS, INC. OF PRICE, UTAH
PRICE, UT
Description Receiving & Inventory Associate -- Day Shift Location: Price, Utah Company: Intermountain Electronics, Inc. (IE) Schedule: Monday--Friday, 6:00 AM--3:30 PM, with every other…
Added 25 mins ago
Postdoctoral Research Associate -Thin Film Synthesis and Characterization of Quantum Materials
Oak Ridge National Laboratory
Oak Ridge, TN
We are seeking a Postdoctoral Research Associate who will focus on the synthesis of quantum materials aimed at understanding their novel properties. This will be a highly collaborative…
Added 29 mins ago
E
ER Registered Nurse - Full-time Night shift
Emerus
San Antonio, TX
- Full-time
Adhere to required infection control, isolation procedures and aseptic techniques in the delivery of patient care
Added 30 mins ago
Chef De Cuisine - Stirrups - World Equestrian Center
World Equestrian Center Ocala
Ocala, FL
This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other…
Added 31 mins ago
Operations Officer - Administrative
DCS Corporation
Sterling Heights, MI, MI
…operating officials, and support organizations; and shall provide document preparation, review, staffing, and archival…
Added 31 mins ago
Nuclear Medicine Technologist - PET Scan - West Ashley Cancer Center
Roper St. Francis Healthcare
Charleston, SC
Procures, prepares quality control, calculates, identifies, documents, administers, disposes, stores and safely handles of radiopharmaceuticals and other radioactive materials.
Added 34 mins ago
Aide, CASE-Elementary
Spring Independent School District
Houston, TX
Associate’s (or higher) degree from an accredited college or university
Added 35 mins ago
Manager OneStream Center of Excellence
Quanta Services Management Partnership
Houston, TX
Lead functional requirements gathering, document acceptance criteria, coordinate functional solution design with technical teams, and lead user acceptance testing, deployment readiness, and…
Added 37 mins ago
A
OR Circulator
AdventHealth
Rome, GA
- From $35 USD / hour
Document patient care activities accurately and timely in medical records, including assessments, care plans, interventions, and patient responses, to ensure continuity and quality of care.

Cochise College

FT User Support Supervisor

Sierra Vista, AZ, United States

$27.84 to $31.73 USD / hour

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Job details

Pay: $27.84 to $31.73 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Summary Position Summary: The User Support Supervisor is a working supervisor position that is responsible for actively supervising the installation, maintenance, troubleshooting, and repair of all computer hardware and software, peripheral devices, audio visual hardware and software, and network and phone cabling; and for overseeing the coordination and assignment of technicians, and service requests in an effective and efficient manner. Essential Functions: As defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

Note: This job posting is open until filled. Applications are reviewed upon receipt. Cochise College requires a post-offer, pre-employment background screening of all employees.Marketing Statement Cochise College serves the residents of Cochise County from two campuses and four centers throughout Southern Arizona with panoramic views of five different mountain ranges. The college has been recognized nationally for its cost, return on investment, and high success rate; providing over 90 general and technical education programs leading to a variety of workforce certificates and associate degrees. The college is accredited by the Higher Learning Commission and is a designated Hispanic-Serving Institution (HSI). CHECK OUT COCHISE COLLEGE HERE! 2023 Fortune Ranks Sierra Vista Best Places to Live For Families Our City: Best Place for Families to Live in U.S. About Cochise County – Explore Cochise Duties and Responsibilities Duties and Responsibilities: Within the scope of college policies and procedures, this position: Provides exceptional customer services for students, employees, and the public when responding to service requests, calls, email messages, and in-person requests seeking help; asks questions to determine nature of problem, assists customers through problem-solving process, and conducts follow-up with customers to ensure issue has been resolved Works cooperatively with the Technology Project Manager to oversee and lead projects related to the installation, maintenance and troubleshooting computer hardware, software, peripheral devices, audio visual hardware, communication networks, and related cabling

Researches hardware and software issues; guides technicians in the problem resolution process; coordinates with vendors and other providers as needed when seeking a resolution to a problem; develops and reviews troubleshooting procedures; makes recommendations as needed for the modernization of equipment, software, and processes; stays up-to-date on technologies and advances

Monitors and maintains hardware inventory and parts, gathers quotes from approved vendors and places orders for hardware and parts.

Works with and serves as liaison with designated third-party service vendors to coordinate services and processes.

Serves as the lead technical and business process resource for computer hardware, software, peripheral devices, audio visual hardware, communication networks, and related cabling.

Uses service request ticketing system to effectively collect, document, analyze and report maintenance activities related to issue resolution and communicate with customers, management and co-workers

Provides support for audio/visual needs in classrooms and meeting rooms to include video conferencing; assists with technology utilized at events to include but not limited to set up, operation, and tear down

Supervises assigned staff, evaluates performance, coordinates work assignments, monitors and reports on the execution of projects and tasks as assigned and works to assure timely completion of projects and tasks

Performs other related duties as assigned

General Expectations: Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Additionally, employees must understand the comprehensive role of the community college and cooperate and work harmoniously with students, faculty and staff, and the public. Employees will follow all college policies, rules, regulations and guidelines as they relate to this position. Education and Experience; Knowledge, Skills and Abilities

Education and Experience Requirements:

Associate’s degree in computer science or a related field from a regionally accredited institution of higher learning recognized by the US Department of Education Three years full-time, professional, computer and network repair or related experience, including one-year supervisory experience Must possesses a valid AZ driver’s license and be able to pass an insurance background check Ability to pass a comprehensive background screening required to obtain Fort Huachuca access badge

An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved may be considered.

Knowledge, Skills and Abilities:

Knowledge of and ability to follow college policies and procedures Knowledge of current information technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications and Google Apps Knowledge of troubleshooting techniques and methods related to hardware and software Skill in supervisory practices and techniques Skill in coordinating and prioritizing competing demands Skill in assisting users with problem determination and resolution Skill in presenting ideas and concepts orally and in writing Ability to maintain high level of personal integrity and ability to manage sensitive issues while maintaining confidentiality Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner, while protecting proprietary data systems and tasks with confidentiality Ability to relate to a diverse population and to maintain composure when faced with difficult situations Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail Ability to work independently while contributing to team environment Ability to analyze problems, identify solutions and take appropriate action, resolve problems using independent judgment and decision-making processes Ability to establish and maintain effective working relationships with supervisors, other department staff, students and the public Ability to work under pressure with frequent interuptions and constant change Ability to work modified work schedules which may include working outside normal business hours, days, and across the college district. Work Environment & Physical Requirements Work Environment: Work is primarily performed under general supervision in a classroom or office setting with appropriate climate control. Some projects and work tasks will require working outside in varying weather and environmental conditions. Will be required to be on-location for the setup and support of events and college-sponsored functions to include evening and weekend hours. Will be required to work varied shifts that span from 7 AM up to 8 PM during Fall and Spring Semesters.

Physical Requirements: Essential functions of this position require: lifting, manual dexterity, to include fine motor skills, ability to communicate verbally and in writing. Medium work: Exerting up to 80 pounds of force occasionally and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body; involves sitting only occasionally, walking and standing are required regularly, incumbents may be required to kneel, crouch/squat, crawl, climb, stoop, turn/twist, balance, reach, or handle Mental Application: Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability and creative problem solving skills are important Reports to: Director of User Support Services

Benefits

Cochise College is committed to providing a comprehensive benefits package as part of total compensation for our benefit eligible employees.

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