Customer Development Manager LC Kentucky

Experience Required

1 - 3 years

Minimum Education Required

Bachelor's Degree

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

Requisition ID: 272017

Locations: Erlanger; Lexington; Louisville

Pay Range: $86,000 - $100,000 annually, yearly bonus incentive program & mileage reimbursement

Schedule: Monday - Friday

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Job Overview

Territory: Kentucky

The Customer Development Manager's primary focus is to support both the customer and CCCI operations teams from a field sales perspective. This individual is connected with CCCI's Field Operations Teams to ensure that business plans are efficiently executed as agreed upon. This role will leverage a broad understanding of the assigned retailer, the competition, and the marketplace to foster growth by driving sales and exploring additional opportunities for incremental revenue and margin results.

Duties & Responsibilities

Establishes and leads cross-functional relationships with CCCI Field Operations to ensure alignment on execution objectives and to establish efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction

Develops and maintains partnerships with operational leadership teams of customer base, bottling partners, and brand partners to develop regional programming while ensuring sales execution plans are achieved. Monitors and measures service metrics and utilizes results to develop standards, improvements, or changes to the process

Leverages sales execution tools and processes to ensure CCCI Field Operations maximize sales opportunities for customer-specific programming. Ensures that customer and department goals are met and adhering to the approved strategic plan

Analyzes sales data and partners with customers and cross-functional leaders to identify gaps, remedies, and solutions concerning plan execution and sales strategies; implements tactics to reverse or sustain trends

Knowledge, Skills, & Abilities

Responsive customer service skills with a proactive mindset

Ability to develop a thorough understanding of CCCI and customer operational strategy and execution

Organizational management skills are required with the ability to collaborate with all facets of the business including Field Operations, Technical Service, and Shopper Marketing

Ability to partner cross-functionally with other departments to accomplish goals and objectives

Ability to develop, negotiate, and execute local programs with the leadership teams of their customerbase

Ability to build rapport to achieve a strategic partnership status with their customer base

Must be an adept negotiator with developing persuasion skills

Basic analytical skills is a must

Organizational, time management, and attention to detail skills are required

Strong presentation abilities

Excellent oral and written communication skills required

Ability to prioritize multiple assignments with time-sensitive deadlines

Computer proficiency in MS Office particularly MS Excel and MS PowerPoint is a must

This individual must possess a broad understanding of the assigned retailer, the competition, and the marketplace

Minimum Qualifications

Bachelor's degree (4 years)

Knowledge acquired through 1 to up to 3 years of work experience

Preferred Qualifications

Bachelor's degree in Business Administration, Management, Marketing, or Communications

Work Environment

Office Environment

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

1450041500