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Added 2 days ago
Collection Specialist
Coastal Waste & Recycling Inc.
Pompano Beach, FL
Added 2 days ago
Heavy Equipment Operator
Coastal Waste & Recycling Inc.
Largo, FL
Added 2 days ago
Diesel Technician B (Advanced Technician)
Coastal Waste & Recycling Inc.
Pompano Beach, FL
Added 2 days ago
Diesel Technician B (Advanced Technician)
Coastal Waste & Recycling Inc.
Pompano Beach, FL
Added 3 days ago
Kirby Sanitation - CDL Float Driver
Coastal Waste & Recycling Inc.
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Added 3 days ago
CDL Rear Loader Driver
Coastal Waste & Recycling Inc.
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Added 3 days ago
CDL Rear Loader Driver
Coastal Waste & Recycling Inc.
Lantana, FL
Added 3 days ago
CDL Rear Loader Driver
Coastal Waste & Recycling Inc.
Lantana, FL
Added 3 days ago
CDL Rear Loader Driver
Coastal Waste & Recycling Inc.
Lantana, FL
Added 3 days ago
Customer Experience Representative
Coastal Waste & Recycling Inc.
Boca Raton, FL
Added 3 days ago
CDL Rear Loader Driver
Coastal Waste & Recycling Inc.
Lantana, FL
Added 3 days ago
CDL Rear Loader Driver
Coastal Waste & Recycling Inc.
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Regional Vice President, South Florida
Coastal Waste & Recycling Inc.
Boca Raton, FL
Added 4 days ago
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Coastal Waste & Recycling Inc.
West Palm Beach, FL
Added 4 days ago
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Coastal Waste & Recycling Inc.
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Coastal Waste & Recycling Inc.
Pompano Beach, FL
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Scale Attendant
Coastal Waste & Recycling Inc.
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Added 5 days ago
District Controller
Coastal Waste & Recycling Inc.
Hobe Sound, FL
Added 5 days ago
CDL Automated Side Loader Driver
Coastal Waste & Recycling Inc.
Pompano Beach, FL
Added 5 days ago
Diesel Technician B (Advanced Technician)
Coastal Waste & Recycling Inc.
Lantana, FL
Added 5 days ago
Diesel Technician A (Master Technician)
Coastal Waste & Recycling Inc.
Lantana, FL
Added 9 days ago
Diesel Technician B (Advanced Technician)
Coastal Waste & Recycling Inc.
Augusta, GA
Added 9 days ago
CDL Container Delivery Driver
Coastal Waste & Recycling Inc.
Pompano Beach, FL
Added 9 days ago
Collection Specialist
Coastal Waste & Recycling Inc.
Pompano Beach, FL
Added 10 days ago
Treasury Manager
Coastal Waste & Recycling Inc.
Boca Raton, FL

Closed listing

Coastal Waste & Recycling Inc.

Customer Experience Representative

Fort Myers, FL, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 8, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Coastal Waste & Recycling

At Coastal Waste & Recycling, we're building more than a company, we're building a team. As one of the fastest-growing privately held waste and recycling companies in the Southeast, we're looking for people who take pride in their work, put safety first, and are ready to grow with us.

Create Exceptional Customer Experiences

Do you enjoy helping people, solving problems, and making someone's day a little easier? As a Customer Experience Representative at Coastal Waste & Recycling, you'll be the voice of our company, building trust with our customers by delivering exceptional service with every interaction. At Coastal, customer service is a team effort. Our Customer Experience Representatives work together to support customers across all of our markets, partnering with Operations to ensure every customer receives timely, accurate, and caring service.

Your Role

As a Customer Experience Representative, you'll help customers by answering questions, resolving concerns, processing service requests, and partnering with Operations to deliver a seamless customer experience. Through our technology and collaborative team approach, you'll support customers across multiple Coastal locations, helping ensure every customer receives the same great service no matter where they are.

What You'll Do

Deliver exceptional customer service through phone, email, and other communication channels.
Respond to customer inquiries regarding services, billing, account information, and service requests.
Resolve customer concerns by identifying solutions and partnering with Operations to ensure timely follow-up.
Process account changes, new service requests, cancellations, and other customer transactions accurately.
Maintain detailed and accurate customer records within company systems.
Communicate clearly and professionally while building positive relationships with customers.
Partner with teammates across all Coastal markets to help balance workloads and provide seamless customer support.
Follow up with customers, when appropriate, to ensure concerns have been resolved and expectations have been exceeded.
Support special projects and other customer experience initiatives as assigned.

What You'll Bring

Previous customer service experience.
Strong communication and active listening skills.
A positive attitude with a passion for helping people.
Excellent problem-solving and organizational skills.
Ability to multitask in a fast-paced environment.
Comfortable using computers and learning new technology.
Experience with Microsoft Office applications.
Bilingual (English/Spanish or English/Creole) is a plus.

Why You'll Love Working Here

Competitive Pay
Comprehensive Medical, Dental & Vision Benefits
401(k) with Company Match
Paid Time Off & Holidays
Employee Referral Program
Career Growth & Advancement Opportunities
Collaborative Team Environment
Opportunity to make a difference for our customers every day

If you're someone who enjoys helping others, thrives in a team environment, and takes pride in delivering exceptional service, we'd love to have you join the Coastal family.

Coastal Waste & Recycling is proud to be an Equal Opportunity Employer.

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More about this job

Skills

Customer experience
Customer service
Communication skills
Active listening
Problem solving
Organizational skills
Multitask
Microsoft Office
Bilingualism

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