Office Manager

Office Manager – Specialty Practices

Coastal Health

Coastal Health is seeking an experienced and motivated Office Manager to oversee the daily operations of multiple specialty practice locations. We are looking for a strong leader who can support our teams, ensure efficient office operations, and help provide an excellent patient experience across all sites.

Key Responsibilities

• Oversee daily operations across multiple specialty practice locations.

• Supervise, support, and develop front office and clinical support staff.

• Coordinate staffing, scheduling, and workflow to ensure efficient office operations.

• Monitor office performance, productivity, and adherence to company policies and procedures.

• Support patient scheduling, check-in/check-out processes, and overall patient satisfaction.

• Assist with staff training, onboarding, performance management, and employee development.

• Work closely with providers and leadership to address operational needs and improve processes.

• Ensure accurate patient documentation and compliance with applicable healthcare regulations and privacy requirements.

• Monitor office supplies, equipment, and other operational needs across assigned locations.

• Help resolve patient concerns and staff issues professionally and promptly.

• Travel between assigned locations as needed to provide operational support and maintain consistency across practices.

Qualifications

• Previous healthcare office management or medical practice leadership experience required.

• Experience overseeing multiple locations or teams preferred.

• Strong leadership, communication, organization, and problem-solving skills.

• Knowledge of medical office workflows, patient scheduling, and front office operations.

• Ability to manage competing priorities and adapt to changing operational needs.

• Proficiency with electronic medical records and standard office software.

• Ability to build positive relationships with providers, employees, patients, and leadership.

What We Offer

• Competitive compensation based on experience.

• Comprehensive benefits package.

• Health insurance.

• 401(k) retirement plan.

• Paid time off (PTO).

• Paid holidays.

Join the Coastal Health Family!

If you are a hands-on healthcare leader who enjoys supporting teams, improving office operations, and overseeing multiple specialty practices, we encourage you to apply. Join Coastal Health and make a difference in the care and service we provide to our patients every day.

Coastal Health is an equal opportunity employer.

Qualifications

Education: Bachelor's degree preferred, preferably with coursework in health care administration.

Experience: Minimum three years of healthcare experience required, including one year of management or specific leadership experience in health care.

Performance Requirements:

Knowledge:

• Knowledge of medical practices, terminology, and reimbursement policies.

Skills:

• Skill in planning, organizing, delegating, and supervising.
• Skill in evaluating the effectiveness of existing methods and procedures.
• Skill in problem solving.
• Skill in verbal and written communication.

Abilities:

• Ability to read, interpret, and apply policies and procedures.
• Ability to set priorities among multiple requests.
• Ability to interact with patients, medical and administrative staff, and the public effectively.