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Added 1 min ago
BS
Infrastructure and Operations Principal Architect, ITD
Brookhaven Science Associates, LLC
Upton, NY
- $126,000 to $222,500 USD / year
Promoting best practices in the areas of platform support, application development, and customer service
Added 10 mins ago
SR
Healthcare Community Outreach & Enrollment Sales Director
Seasoned Recruitment
Visalia, CA
- $140,000 to $170,000 USD / year
…Enrollment Sales Director to operate as the frontline "General Manager" of our local healthcare growth, patient navigation, and participant enrollment engine. In this role, you will lead…
Added 13 mins ago
Healthcare Community Outreach & Enrollment Sales Director
Seasoned Recruitment
Fresno, CA · Visalia, CA · Tulare, CA
…Enrollment Sales Director to operate as the frontline "General Manager" of our local healthcare growth, patient navigation, and participant enrollment engine. In this role, you will lead…
Added 16 mins ago
Health Industry - Patient Access & Experience Manager
Accenture LLP Company
NY
As a Patient Access & Experience Manager in our Health Provider business, you lead and support patient access and experience transformations for complex provider organizations such as…
Added 26 mins ago
Crew Member
Ruppert Landscape
Hilton Head Island, SC
Perform a wide range of landscape maintenance duties while following Field Manager direction, property specifications, and maintenance standards to ensure quality workmanship and timely…
Added 26 mins ago
Area Manager
Ruppert Landscape
Wake Forest, NC
As an Area Manager, you will be responsible for the operational, financial, and team performance of a portfolio of commercial landscape maintenance accounts. This role leads field and…
Added 33 mins ago
Assistant Manager I
Family Dollar
Birmingham, AL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 33 mins ago
Assistant Manager II
Family Dollar
Birmingham, AL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 33 mins ago
AU
Security Operations Assistant Account Manager
Allied Universal
Jenkintown, PA
- $48,000 to $52,000 USD / year
Allied Universal is looking to hire a Site Manager. The Site Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and…
Added 33 mins ago
W
Auto Care Center Service Manager
Walmart
BUTLER, PA
- $21 to $34 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 33 mins ago
Regional Operations Director East
ACRT Inc.
Pittsburgh, PA
Bermex, Inc.Full time Regular About The Team At Bermex, we put value on our customer relationships. We're always looking for ways to delight our customers by going the extra mile. Bermex…
Added 36 mins ago
SC
Maintenance Technician
Sun Communities
Dillon, CO
- $24 to $28 USD / hour
…utility systems. Maintenance Technicians provide excellent customer service to prospective and current residents at all…
Added 39 mins ago
PO
Sales Floor Supervisor - Stones River Town Ct
Penney OpCo LLC
Murfreesboro, TN
- $20 to $25 USD / hour
As the Sales Floor Supervisor you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards…
Added 39 mins ago
PO
Sales Floor Supervisor - Pecanland Mall
Penney OpCo LLC
Monroe, LA
- $19.5 to $24.38 USD / hour
As the Sales Floor Supervisor you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards…
Added 43 mins ago
Operations Supervisor Hauling
WASTE SERVICES, LLC
Calhoun, GA
…oversees drivers and helpers and works with the Operations Manager and General Manager to implement tactical initiatives to drive functional excellence and budget achievement. The…
Added 43 mins ago
Fleet Maintenance Manager - BU
WASTE SERVICES, LLC
Chattanooga, TN
POSITION SUMMARY: The Business Unit Fleet Maintenance Manager is responsible for overseeing up to 5+ maintenance shops and managing multiple teams of technicians, maintenance supervisors…
Added 44 mins ago
Underwriter III - Commercial
PNC Bank NA
PA
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 52 mins ago
Emerging Store Manager
Walgreens
PROVIDENCE, RI
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and…
Added 52 mins ago
Emerging Store Manager
Walgreens
COVENTRY, RI
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and…
Added 52 mins ago
Emerging Store Manager
Walgreens
NORTH PROVIDENCE, RI
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and…
Added 52 mins ago
Emerging Store Manager
Walgreens
PROVIDENCE, RI
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and…
Added 52 mins ago
Emerging Store Manager
Walgreens
NORTH PROVIDENCE, RI
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and…
Added 52 mins ago
Emerging Store Manager
Walgreens
WARWICK, RI
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and…
Added 52 mins ago
Emerging Store Manager
Walgreens
BELLEAIR BLUFFS, FL
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and…
Added 52 mins ago
W
Shift Lead
Walgreens
AURORA, CO
- $18.5 to $23.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…

Coast Professional, Inc.

Consumer Care Representative

Perry, NY, United States

$22 USD / hour

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Job details

Pay: $22 USD / hour
Education: High school diploma
Posting language: English
Posted: Oct 28, 2026

Original job description

Benefits

11 Paid Holidays
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid sick time
Paid time off
Paid training
Referral program
Vision insurance

Job type

Full-time.

Location

This is an in-office opportunity located at 20 Parker Lane, Perry, NY 14530.

Pay

$22/hour
Unlimited Monthly Bonus Potential.

Schedule

Monday to Friday with flexible scheduling.

Job Summary

The Consumer Care Representative works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options. The Consumer Care Representative makes routine collections and forwards more complicated accounts to the Manager or other staff for resolution. The Consumer Care Representative may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. In this role the position follows detailed instructions and procedures to contact employers, health care professionals, corrections/prison officials, state and county records departments, debtors, and/or other third parties by telephone and/or in writing to request, gather, and file necessary account information. Under close supervision and using the specific scripts and procedures, the position may conduct follow-up communications with the debtors and employers regarding wage garnishment or rehabilitation programs. The Consumer Care Representative may receive and submit to the client hearing requests from debtors.

Job Duties and Responsibilities

Skip-tracing debtors to locate current residence and employment information.
Handling incoming and outgoing collection calls.
Negotiating balance in full payments, payment arrangements or legal referrals.
Reviewing accounts and schedule contact dates for follow-up calls.
Reading and following scripts verbatim.
Follow Federal/State laws and company policies.
Documenting interactions with debtors.
Additional duties as assigned based on the line of business.

Qualifications

Education

High school diploma or GED required

Experience

Collection experience preferred

Knowledge, Skills, and Abilities

Reading and typing
Working knowledge of modern office procedures, methods, and computer equipment
Excellent communication skills
Principles and practices of customer service
Establish a good working relationship with team members and internal contacts in order to maintain and continuously strive to improve the level of overall service being provided
Good organizational skills and attention to detail
Ability to comply with rules, regulations, laws and methods related to debt collection
Work independently in the absence of immediate supervision
Ability to handle and resolve recurring problems
Successfully complete and pass the FDCPA test
Successfully be approved to work on the contract, per the client’s requirements, state licensing and background check procedure

Clearance

This position requires that you not be delinquent on or in default status on any student loans.

Licensing

This position requires you to be eligible to be licensed as a collector in certain states. Coast will submit and maintain all required individual collector licensing on your behalf.

Security

Information and Physical Security is the responsibility of every employee. In your position you are required to safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory, they should not be written down or stored where others can freely have access. This also includes securing your desk and workstation when you are not there. This includes locking your session and putting sensitive paperwork away when not physically at your desk. You are not to share your username or password with anyone. The physical security of our offices are of equal importance, never shadow or let someone shadow your entry into a Coast Professional, Inc. facility. If this occurs quickly report this action immediately. You are required to follow all Information Technology policies and procedures regarding the management of your system accounts and equipment. If you witness any security violation you should immediately report it to management.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the physical presence in the workplace is essential. The employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.

Disclaimer

This job description reflects management’s assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Coast Professional, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status, genetic information or any other categories protected by applicable law.

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More about this job

Skills

Scheduling
Litigation
Computer equipment
Communication skills
Customer service
Organizational skills
Attention to detail
Work independently
Computer technology

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