Mechanical Engineer

Mechanical Engineer (MBA/Master's Preferred) -- Product Development & Service Department CNelson Manufacturing CNelson is a long-established, industry-leading manufacturer of refrigerated and frozen food equipment, serving ice cream shops, foodservice operators, and specialty retail environments across the United States. Known for durable craftsmanship, innovative engineering, and responsive customer support, C. Nelson continues to expand its product lines and modernize its operations to meet the evolving needs of the cold-storage and display-equipment market. Position Overview CNelson is seeking an experienced Mechanical Engineer with a minimum of 5 years of industry experience to lead new product development and oversee the company's service department. The ideal candidate will bring strong engineering fundamentals, hands-on problem-solving skills, and the leadership ability to guide both technical projects and service operations. An MBA or Master's degree is strongly preferred. Experience in refrigeration systems is a significant plus. This role is ideal for someone who enjoys both designing innovative equipment and managing real-world performance, customer support, and continuous improvement. Key Responsibilities - Lead new product development, from concept through production, including design, prototyping, testing, and documentation. - Oversee the service department, ensuring timely customer support, troubleshooting, and field issue resolution. - Develop and implement engineering standards, quality improvements, and cost-reduction initiatives. - Collaborate with manufacturing, sales, and executive leadership to align product strategy with market needs. - Provide technical expertise on refrigeration systems, mechanical components, and system integration. - Manage service technicians, set performance expectations, and build a high-functioning support team. - Analyze product performance data and customer feedback to drive continuous improvement. - Support compliance with safety, regulatory, and industry standards. - Assist in vendor evaluation, component selection, and supply-chain coordination. Qualifications Bachelor's degree in mechanical engineering required. MBA or master's degree in engineering, Op