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Added just now
RR
Experimental Test Pilot
Reliable Robotics Corporation
Mountain View, CA · San Martin, CA
- $190,000 to $240,000 USD / year
…responsible for developing and safely executing flight test plans in support of research and development efforts, and will fly the aircraft in both onboard and remote configurations. You…
Added just now
UH
Occupational Therapist - Home Health
Uplift Homecare LLC
Remote, United States
- $80 to $125 USD / hour
You are a source of strength and support to the patients you serve - you deserve a management team that’s equally supportive of you. At Uplift HomeCare, you’ll have it!
Added just now
Sr. Program Operations Manager
EOS
Fremont, CA
The Senior Program Operations Manager reports to the EOS Service Delivery Manager and provides hands-on execution and program administration support to keep the defined program of work on…
Added 1 min ago
Business Risk Senior Consultant (On-site)
Truist Bank
Charlotte, NC · Atlanta, GA · Raleigh, NC
*** In office expectations are 5 days per week
Added 1 min ago
Data Governance Lead Consultant- Operations
Truist Bank
Atlanta, GA
In this role, you will own production support for five applications in line with Truist standards. Your scope spans incident management, change management, problem management, automation,…
Added 1 min ago
Client Communications Execution Specialist
Truist Bank
Charlotte, NC
…through operational planning, stakeholder coordination, process management, and performance…
Added 1 min ago
DC
Peer Support/Engagement Specialist AM
DuPage County Health Department
Wheaton, IL
- $16.26 to $18.67 USD / hour
…residents in need. Click Crisis Services to learn more about our program. This position comes with an outstanding benefits package designed to support your personal and professional…
Added 1 min ago
JP
Full Time Retail Lead Client Advisor
James Perse Los Angeles
Beverly Hills, CA
- $21 USD / hour
- Full-time
…sales and leading the team in close partnership with Store Management. They will set the example in areas of customer service excellence, adherence to visual merchandising standards, and…
Added 2 mins ago
SJ
CNA 5S Med Surg
St Joseph Medical Center
TACOMA, WA
- $22.78 to $33.83 USD / hour
As a Certified Nurse Assistant (CNA), you will be a cornerstone of patient care, directly contributing to comfort, safety, and recovery by providing essential support under RN direction.
Added 2 mins ago
SJ
CNA 5S Med Surg
St Joseph Medical Center
TACOMA, WA
- $22.78 to $33.83 USD / hour
As a Certified Nurse Assistant (CNA), you will be a cornerstone of patient care, directly contributing to comfort, safety, and recovery by providing essential support under RN direction.
Added 2 mins ago
SC
RN ED
St Clare Hospital
LAKEWOOD, WA
- $47.86 to $90.42 USD / hour
…dedication to excellence in a fast-paced environment will not only support patient recovery but also fuel your own career…
Added 2 mins ago
SC
RN ED
St Clare Hospital
LAKEWOOD, WA
- $47.86 to $90.42 USD / hour
…dedication to excellence in a fast-paced environment will not only support patient recovery but also fuel your own career…
Added 2 mins ago
SJ
RN ED
St Joseph Medical Center
TACOMA, WA
- $47.86 to $90.42 USD / hour
…dedication to excellence in a fast-paced environment will not only support patient recovery but also fuel your own career…
Added 2 mins ago
FM
Medical Assistant Clinic
Franciscan Medical Group
Edmonds, WA
- $26.45 to $37.1 USD / hour
Perform phlebotomy, EKGs, basic laboratory procedures, administer approved medications, communicate lab results, and support diagnostic testing.
Added 2 mins ago
Executive Director – 21CCLC & GEO Focus
GEO Academies
Indianapolis, IN
…virtual learning initiatives, and federally funded student support…
Added 2 mins ago
AC
Account Clerk III
Ada County
Boise, ID
- $22.6 USD / hour
Performs advanced accounting duties for Ada County Juvenile Services; provides support and back up to the Budget/Finance Manager.
Added 2 mins ago
Data Center Training Facilitator
Salute Inc.
Cheyenne, WY
…administering, and maintaining technical training programs that support safe, reliable, and consistent operations within a mission critical data center environment. This role supports the…
Added 3 mins ago
Associate Account Manager (Water Management)
Phigenics
Remote, United States
…leading the development, facilitation, and reassessment of water management programs on assigned accounts within the region. They will either direct or support the deployment of a Water…
Added 3 mins ago
Account Services Coordinator
Safari Club International
San Antonio, TX
T – Teamwork: We collaborate, support, and celebrate one another.
Added 3 mins ago
Sr Administrative Assistant, R&D
Erasca
Remote, United States
Must have a working knowledge of Microsoft Office Suite
Added 3 mins ago
Customer Success Manager IV (RapidScale) (Remote)
Spectrum
Raleigh, NC
Partner closely with Sales and Account Management to support renewal strategy and execution
Added 3 mins ago
Customer Success Manager IV (RapidScale) (Remote)
Spectrum
Phoenix, AZ
Partner closely with Sales and Account Management to support renewal strategy and execution
Added 3 mins ago
Customer Success Manager IV (RapidScale) (Remote)
Spectrum
Las Vegas, NV
Partner closely with Sales and Account Management to support renewal strategy and execution
Added 3 mins ago
Customer Success Manager IV (RapidScale) (Remote)
Spectrum
San Antonio, TX
Partner closely with Sales and Account Management to support renewal strategy and execution
Added 3 mins ago
Customer Success Manager IV (RapidScale) (Remote)
Spectrum
Oklahoma City, OK
Partner closely with Sales and Account Management to support renewal strategy and execution

Specialist Benefits

Homewood, IL, United States

Hiring Salary Range: $ 71,500 - 89,500

Apply on careers.cn.ca About employer

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Job details

Pay: Hiring Salary Range: $ 71,500 - 89,500
Experience: Minimum 2-5 years of experience in benefits
Posting language: English

Original job description

Hiring Salary Range: $ 71,500 - 89,500

This range represents the hiring range. Salaries are determined individually depending on skills and experience. You will also be eligible to an annual bonus, employee share investment program (ESIP), Pension, Benefits, Railroad Retirement Benefits (RRB) and other perks.

At CN, we are committed to our pursuit of excellence. We take pride in delivering work of the highest standard, continually innovating to shape the railroad of the future. As responsible railroaders, we make the right decisions every time, putting safety first, acting with unwavering integrity, and holding ourselves accountable for our actions. We believe in succeeding together - by fostering inclusivity and collaboration, we sustainably deliver exceptional results for our customers.

Join us today and get your career moving!

Job Summary

The incumbent is responsible for administering Canada and US group benefits plans including support and resolution of benefits-related issues. The incumbent ensures data and coverage accuracy in payroll system and in external providers systems, manages interfaces with multiple carriers, and answers employees' inquiries. The role also provides resolution, supports disability cases and coordinates with internal and external parties. The incumbent advises and provides recommendations for issues related to benefits.

Main Responsibilities

Data and Interface Management

Lead benefit enrollment tool used by employees to update benefit coverage; recommend improvements and implement changes in collaboration with Information and Technology (Technology)
Oversee interfaces with external vendors, review error reports, resolve issues, and implement changes with Technology, considering multiple groups and carriers
Lead master data management (benefit coverage, status, pay deductions, cost sharing)
Perform data accuracy activities in SAP and with insurers, ensuring coverage aligns with collective agreements and insurer contracts
Perform periodic data audits and apply corrections and changes in a timely manner
Lead and implement ongoing benefit changes in SAP and with insurers, considering group and plan differences

Employee Support

Provide support and guidance to employees across Canada and the US for all group benefit requests and issues
Provide accurate responses and issue resolution within a unionized and non-unionized environment
Perform corresponding changes or fixes in systems and with insurers (eligibility, life events, dependent/student updates, forms, beneficiaries, coverage information, data issues, etc.)
Handle recurring special and complex situations such as denial following employment termination and requests for lifetime maximum increases
Make recommendations for exceptions and process improvements

General Benefits Coordination

Carry out benefit-related administrative tasks and coordinate with Technology, Payroll, Human Resources (HR) and Labour Relations (LR) as required
Update internal and insurer booklets to reflect benefit changes
Oversee non-union and union representative benefits and payments, including eligibility letters and premium payments
Handle pay direct arrangements for coverage continuation situations
Provide support to HR and LR for union negotiations
Maintain and update benefits information available to employees
Participate in quality and continuous improvement initiatives

Manage Death and Disability Claims

Manage death claim processes and coordinate with insurers, HR Managers, third-party administrators and beneficiaries; confirm benefit amounts according to collective agreements and eligibility rules
Provide support to HR Managers, employees and unions on disability claims, required actions and dispute resolution
Coordinate with involved parties (HR, LR, employee, Union, RTW, OHS) on disability cases requiring escalation
Notify appropriate parties of declined or terminated claims and claims transitioning from STD to LTD to ensure employees are tracked and supported
Request and ensure appropriate staffing for long-term disability cases
Handle disability cases with empathy and coordinate with providers and other parties

Manage Post-Retirement Benefits

Administer post-retirement benefits including preparing and sending benefit information based on eligibility and group
Set up life insurance coverage with insurers, prepare premium billings, process payments, and calculate annual taxable benefits with Payroll
Maintain retiree data and eligibility, handle death claims, answer questions and resolve issues

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management.

Experience

Benefits

Minimum 2-5 years of experience in benefits
Relevant experience in group insurance programs or benefit administration
Candidates with an equivalent combination of education, training, and experience will be considered

Education/Certification/Designation

College Diploma in Administration, or Bachelor Degree in Actuarial Science, Human Resources or equivalent
Candidates with equivalent practical experience, education, or training will be considered

Competencies

We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Business acumen
Customer service
Process optimization
Planning
Stakeholder management

Technical Skills/Knowledge

Good knowledge of Benefits including general provisions, rules and premium calculation
Good knowledge of Excel*
Knowledge of SAP*

Any requirement marked with (*) will be considered an asset (not mandatory).

Additional Information (If Any)

About CN

CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada’s Eastern and Western coasts with the U.S. South through an 18,800-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.

At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at cnrecruitment@cn.ca.

As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

Please monitor your email on a regular basis as communication to applicants is done via email

Apply on careers.cn.ca About employer

More about this job

Skills

Payroll
Collaboration
Data management
SAP
Actuarial science
Customer service
Stakeholder management
Microsoft Excel

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Work requirements

Jobs in the United States