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Added 2 mins ago
Banking Center Senior Relationship Banker, Bethany, CT
F8F Santander Bank N.A.
United States
Assists Banking Center Manager with achievement of banking center sales, customer service, P&L management, operations, and employee development.
Added 6 mins ago
G
KEY ACCOUNT MANAGER- PET SPECIALTY
GPAC
Smyrna, GA
- $80,000 to $100,000 USD / year
gpac is partnered with a growing premium CPG manufacturer seeking a Key Account Manager – Pet Specialty to join its sales team in Atlanta, GA.
Added 7 mins ago
TU
Sr Regional Marketing Manager: Marketing Operations & Field Programs Manager
T-Mobile USA, Inc.
Denver, CO
- $82,300 to $148,500 USD / year
Field marketing teams move fast - but only as fast as their infrastructure allows. The Marketing Operations & Field Programs Manager is the person who builds and maintains that…
Added 7 mins ago
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Sr Strategy & Programs Manager: Hyperlocal Playbook Manager - Fiber
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- $112,400 to $202,700 USD / year
- Cross-functional engagement analysts, Market Activation Managers, Regional Field Leads, and the broader Field Marketing Strategy & Operations team.
Added 7 mins ago
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Charge Nurse (Outpatient)
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Added 7 mins ago
Infrastructure Delivery Manager, Infrastructure Delivery
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Added 8 mins ago
Sales Operations Lead - Aviation, Amazon Leo
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The Field Sales Operations Lead will be responsible for the full operational lifecycle of the Aviation business - from revenue reporting and forecasting to strategic planning and…
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Cybersecurity Manager - Utilities Industry
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- $94,400 to $293,800 USD / year
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Added 8 mins ago
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Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
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- $132,500 to $338,300 USD / year
…799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at…
Added 8 mins ago
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Technology Strategy Manager, Life Sciences Industry
Accenture
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- $87,400 to $253,000 USD / year
Shape the role of technology in business strategies to capture market share, including identifying where AI can create differentiated products, experiences, operations and business models
Added 8 mins ago
Registered Nurse (Assistant Nurse Manager) - SCI/1U2
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Added 8 mins ago
Cloud Solutions Engineer
Office of the Director of National Intelligence
McLean, VA
…with vendors, contractors, and internal teams to ensure cloud service reliability, incident response, disaster recovery planning, and adherence to security protocols. Lead integration…
Added 8 mins ago
Agentic Operations Site Reliability Engineer
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McLean, VA
…availability, observability, and automation turn a platform into a service. Booz Allen is the leading provider of AI services to the nation, and we're looking for an SRE with AWS GovCloud,…
Added 20 mins ago
Assistant Manager II
Family Dollar
Grove Hill, AL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 20 mins ago
Assistant Manager II
Family Dollar
Grove Hill, AL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 23 mins ago
Bakery Clerk
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CHANDLER, AZ · Chandler, AZ
The Bakery Clerk plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish.…
Added 23 mins ago
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Shift Lead
Walgreens
SHEBOYGAN, WI
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 23 mins ago
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Shift Lead
Walgreens
BRENTWOOD, TN
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 23 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
YOUNGSTOWN, OH
- $17 to $23.25 USD / hour
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of…
Added 23 mins ago
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Shift Lead
Walgreens
HOLLY SPRINGS, NC
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 23 mins ago
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Shift Lead
Walgreens
BAKERSFIELD, CA
- $18.5 to $23.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 27 mins ago
Event Planning Manager
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Added 32 mins ago
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Part-Time Sales Lead - Famous Footwear
Famous Footwear
MESA, AZ
- Part-time
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to…
Added 35 mins ago
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Warehouse Manager
GPAC
St Paris, OH
- $70,000 to $80,000 USD / year
The Warehouse Manager is responsible for leading all warehouse operations across multiple shifts, including receiving, storage, inventory control, shipping, food safety, employee…
Added 37 mins ago
Import Division Manager
Clutch Global Logistics, Inc.
Remote, United States
Clutch Global is seeking an experienced Import Division Manager to lead our import operations team. This role owns the performance, development, and day-to-day management of the import…

Clutch Global Logistics, Inc.

Import Division Manager

Remote, United States

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Job details

Experience: At least 5 years of experience in international freight forwarding, with meaningful time in import operations specifically
Posting language: English
Posted: Sep 14, 2026

Original job description

Job Type: Full-Time (No Travel Required) Company: Clutch Global Logistics, Inc. Work Location: Blended (Office and Remote) - Lombard, IL

Basic Overview of Role and Responsibilities:

Clutch Global is seeking an experienced Import Division Manager to lead our import operations team. This role owns the performance, development, and day-to-day management of the import team; ensuring every shipment moves compliantly and profitably from origin to final delivery while building a team that operates at a high standard. This is a hands-on leadership role. The ideal candidate has come up through freight forwarding operations, knows what "good" looks like on an import file, and is equally comfortable coaching an operator through difficult issues, developing strategies, or reporting departmental performance. The successful candidate will assume responsibility for the below function. Team Leadership

Directly manage, schedule, and balance workload across a team of import operators, adjusting for seasonal and account-driven volume swings
Hire, onboard, and train new operators; build a structured ramp-up process for new team members
Conduct regular performance reviews and provide ongoing coaching; manage corrective action when needed
Serve as the escalation point for operators on complex files, difficult customers, or carrier/agent disputes
Build team morale and a culture of accountability and ownership within the import department

Operational Oversight

Oversee the team’s end-to-end execution of the air and ocean import shipments - from file open through to final delivery
Review and approve high-risk, high-value, or non-routine import files before they move
Monitor shipment milestones across the team and drive resolution on exceptions and delays
Ensure documentation accuracy across the department (entries, bills of lading, delivery orders, invoicing)
Maintain and improve department SOPs for consistency across operators
Keep the team current on regulatory changes affecting import processes
Complete audits to ensure compliance with company standards.

Financial & Commercial Oversight

Own profitability of the client import book - monitor file-level margins and department P&L
Manage timely and accurate A/R and A/P billing for the import desk
Identify and act on opportunities to improve efficiency and reduce cost without compromising service
Responsible for costs procurement and markup strategy (with sales input)

Client, Sales, & Vendor Relations

Act as the senior point of contact for key accounts on import-related issues
Maintain strong working relationships with overseas agents, carriers, and customs brokers
Ensure the team delivers consistent, proactive communication to clients on shipment status

Technology & Systems

Work with Director of Compliance to enhance the Import department’s use of CargoWise and assist with implementation of IT solutions
Continued support of implementation of new systems and continuous process improvement

New Product Development

Identification of new products
Development of new product offerings
Implementation and oversight of new products

Required

At least 5 years of experience in international freight forwarding, with meaningful time in import operations specifically
Prior supervisory or team-lead experience - direct people management, not just operational ownership
Experience with performance reviews
Strong working knowledge of import and INCOTERMS
Strong written and verbal communication skills

It is preferred, but not required, that candidates have the following:

Experience with CargoWise
Experience managing departmental P&L or profitability reporting
Background in both air and ocean import modes, particularly FCL
Experience with cost, vendor, and carrier sourcing
Experience with rate management and quoting
Experience with Ocean Contracts
Experience with Client routed freight and Agent routed freight
Bachelor's degree

Compensation:

Salary based upon experience
Potential for Performance Bonus
Annual Corporate Sponsored 401k Contributions

Benefits:

Paid Time Off (PTO)
401k Savings Plan (Traditional & Roth Plans)
Health Insurance - employee and dependents PPO & HMO offered (Majority Funded by Employer)
Dental Insurance - employee and dependents (Fully Funded by Employer)
Vision Insurance - employee and dependents (Fully Funded by Employer)
Short-term & Long-term Disability Insurance (Fully Funded by Employer)
Group Life Insurance (Fully Funded by Employer)
Various Additional Perks & Benefits

For company information please visit us at www.clutchglobal.com

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More about this job

Skills

Coaching
Reporting
Team leadership
Manage corrective actions
Documentation
Regulatory compliance
Procurement
Sales
Communication skills
Process improvement

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