Jobs in the United States

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Added just now
Highway/Roadway Project Engineer
HDR
Salt Lake City, UT
…transportation ports and marine infrastructure, your work will directly support economic vitality, public safety, sustainable and resilient communities and quality of life. We bring…
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Field Service Engineer - Robotics Division
Stäubli
Duncan
Provide onsite and remote technical support to customers.
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Storage and Data Protection Engineer
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Murray, UT
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Applications Engineer
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Duncan, SC
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Test Engineer
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Project Engineer, Structural 04003 LBYD Federal
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Remote, United States
…growth opportunities across affiliated business lines including Engineering, Environmental, Construction, and Mission Support…
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Logistics Analyst-Mid-Senior Level
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Stafford, VA
- $80,000 to $115,000 USD / year
Develop logistics documents, plans, and technical publications with clear, concise, and accurate information and directions, ensure current template compliance and consistency with…
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Principal Regulatory Affairs Specialist
Acist Medical Systems Inc.
Eden Prairie, MN
Bachelor’s degree in science, engineering or related technical discipline
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Equipment Specialist-Junior-Mid Level
Alexandria Insights
Albany, GA
- $60,000 to $95,000 USD / year
…deficiencies and recommend corrective /preventive measures. Conduct technical research and respond to Requests for Engineering…
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Sustainment Analyst-Senior Level
Alexandria Insights
Stafford, VA
- $95,000 to $140,000 USD / year
…sustainment planning, logistics readiness analysis, post-fielding support, and documentation management for the PMO. This role ensures PMO systems remain supportable, maintainable, and…
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Propulsion Lifecycle Operations
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…you will develop lifecycle plans for propulsion products that support Customer Care and Aftersales (CCA). You will evaluate strategies such as all-time buys, bridge buys until…
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Consultant
SOCOTEC
Tampa, FL
SOCOTEC is a provider of niche consulting services within the architecture, engineering and construction industries focusing on high-performance buildings and specialty structures. Through…
Added 1 min ago
Maintenance Tech II - Days
Michael Foods Inc.
Norwalk, IA
Utilize CMMS to support the maintenance function including review, execution and documentation of scheduled/unscheduled work on a daily basis.
Added 1 min ago
AM
Massachusetts Port Authority- Senior Electrical Engineer
AIRPORT MINORITY ADVISORY COUNCIL
Boston, MA
- $160,000 to $175,000 USD / year
As a Senior Electrical Engineer, you are a technically proficient and collaborative electrical engineering professional who combines strong project leadership, sound engineering judgment,…
Added 2 mins ago
Sustainment Software Engineer 1
RealmOne
Central Maryland, MD
We are searching for talented individuals who provide intelligence, engineering, and mission management expertise for the Government. This program will maximize the effectiveness and…
Added 2 mins ago
Systems Engineer 6
RealmOne
Columbia, MD, MD
We're searching for talented individuals who provide intelligence, engineering, and mission management expertise for the Government. This program will maximize the effectiveness and…
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Software Engineer 3
RealmOne
Central Maryland, MD
…journey as we execute this mission-critical contract providing support for data analytics and DevOps…
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EHS Manager
d Siemens Medical Solutions USA, Inc.
United States
…cross-functional teams including Operations, Security, Facilities, Engineering, etc. to promote engagement and support of EHS targets, safety and health culture and regulatory compliance.…
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Low Voltage Telecom Instructor
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Low-Voltage Fiber Technician Instructional Assistant
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Senior Account Manager - Sales
Capac, MI
- $110,000 to $130,000 USD / year
Obtain customer samples, drawings, specifications, and technical information to support engineering design and cost development.
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Partner Delivery Manager, gTech Ads Agency and Partners
Google
New York, NY · Chicago, IL · Sunnyvale, CA
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad…
Added 3 mins ago
Senior Specialist, Digital Product Management - Trading Platform Team
Charles Schwab Inc.
Westlake, TX · Austin, TX
The Sr. Specialist will partner closely with Product Management, Design, Engineering, Research, Risk, Compliance, and other business stakeholders to support product discovery, roadmap…
Added 3 mins ago
Electrical Engineer
Duravant
Cincinnati, OH
…business and customer requirements that drive the design of the technical solution. The Electrical Engineer participates in all phases of product development lifecycle, including the…
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Application Analyst Lead - Night Shift
International Motors, LLC
San Antonio, TX
Partner with End User Support, application development teams, infrastructure, engineering, controls, and other technical teams to troubleshoot complex issues, remove roadblocks, and restore…

Cloudinary

Technical Customer Success Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.

Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.

Cloudinary was founded in 2012 to solve a simple problem: making it an easy platform to manage images & videos. Over the years we evolved into a $120 million+ annual recurring revenue business serving 10,000 companies across industries – from the smallest Shopify stores to iconic global brands and other worldwide companies.

Cloudinary is now the foundational technology for all images and videos on the internet. Only we provide robust, flexible, and intelligent solutions for every business in the world to harness the power of visual media to tell its story. As a single source of truth for brands’ image and video needs, we also provide a comprehensive array of APIs and integrations to transform every brand into a masterful visual storyteller.

If images and video are the electricity powering the new digital world, Cloudinary is the power grid: enabling anyone to easily plug in and “light up” their business with high-impact visual media, without worrying about the science behind the electrical current.

The ideal candidate would have a strong interest in both business and technology and must be comfortable in a customer-facing position. You will be the customer's go-to person for everything Cloudinary-related and should be comfortable with discussing product capabilities and communicating the customer's voice internally.

Responsibilities:

Oversee the onboarding of new accounts and ensure a successful conclusion
Be the focal point for the customer’s every need and become a trusted advisor with customers by deeply understanding their business and aligning their needs with our solutions
Provide technical guidance to developers, product managers, system architects around best practices on how to use our image and video platform
Nurture the relationship with the customer through ongoing communication and periodic meetings
Be proactive by looking at usage and drive adoption
Act as customer advocate internally while effectively collaborating with internal teams including product management, customer support, engineering, sales and finance
Track & monitor customer status, identify areas of concern and pursue growth and up-sell opportunities

About You:

3+ year’s experience as a Customer Success Manager in a SaaS company
2+Technical background in web/mobile environment preferably including hands-on coding experience
Excellent written and verbal communication skills
A strong individual contributor who drives results
Enjoys working closely with customers to ensure complete satisfaction
A proven track record of retaining and growing multiple client relationships
Must be a team player and able to multi-task.

Cloudinary is proud to be an equal opportunity employer dedicated to pursuing a diverse workforce.

We have you in mind. As an employee, you will experience many benefits, including:

Awesome technology Top-talent peers 100% sponsored medical, dental, and vision plans for employees & family HSA company contribution Matching 401k program Robust vacation & wellness policy Annual development stipend Catered lunches or a food stipend

Cloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce.