Jobs in the United States

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Added 9 mins ago
Engineer Senior Analyst - Assistant Vice President
Citibank, N.A.
United States
The Engineer Sr Analyst is an intermediate level position responsible for a variety of engineering activities including the evaluation, benchmarking and certification of end user hardware.…
Added 2 hours ago
Engineer Senior Analyst - Assistant Vice President
Citi
IRVING, TX · Irving, TX · Irving
The Engineer Sr Analyst is an intermediate level position responsible for a variety of engineering activities including the evaluation, benchmarking and certification of end user hardware.…
Added 2 hours ago
Modeling Simulation & Analysis Engineer 3 or 4 (Principal or Sr. Principal Level)
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Modeling Simulation and Analysis Engineer (Principal or Sr. Principal Level) to join our team of qualified, diverse individuals…
Added 2 hours ago
Systems Engineering Sr. Associate
Salesforce, Inc.
TX · IN
We are seeking a highly skilled and experienced Engineer with expertise in Workday Human Capital Management (HCM) to join our dynamic team. This is a hybrid role where one would spend time…
Added 3 hours ago
V
Sr Embedded Software Engineer 2
VOLT
CARSON, CA
- $75 USD / hour
Volt is immediately hiring a Sr. Embedded Software Engineer 2 in Carson, CA.
Added 4 hours ago
AE
Sr Software Engineer I - Enterprise Architecture
American Express
Phoenix, AZ
- $123,000 to $215,250 USD / year
We are looking for a Senior Engineer I to help design, build and operate the enterprise integration and event-driven platforms that connect American Express systems at scale. This is a…
Added 4 hours ago
Sr Systems Engineer
Astra
Alameda, CA
…of the industry’s leading flight-proven electric propulsion systems for satellites, the Astra Spacecraft…
Added 4 hours ago
Engineering Manager: Engineering Data Platform Enablement (Hybrid, Seattle - WA)
Nordstrom Inc
Seattle, WA
5+ years building software, platforms, infrastructure, or data systems
Added 5 hours ago
TW Sr Technical Specialist - FS
Lam Research
Hillsboro · Tualatin · Boise · Chandler
As a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of…
Added 5 hours ago
Technical Support Engineer, Zero Trust
Cloudflare
Austin, TX
…Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its…
Added 5 hours ago
Mechanical Design Engineer II
Aerospace
Glendale, AZ
As a Mechanical Design Engineer II here at Honeywell Aerospace, you will contribute to the design and development of mechanical components and systems for space applications that meet…
Added 5 hours ago
Senior Software Engineer
JBT MAREL CORPORATION
Redmond, WA
As our Sr. Software Engineer you will join a focused engineering team developing software that drives robotic waterjet cutting systems for the food processing industry. Our applications…
Added 5 hours ago
Principal/Sr. Principal Systems Engineer
Northrop Grumman
Rolling Meadows
Northrop Grumman Mission Systems (NGMS) seeks to fill a Principal/Sr. Principal Systems Engineer position in the Mission Modeling Department at our Rolling Meadows, Illinois location. This…
Added 5 hours ago
Technical Services Engineer /Instructional Systems Designer 2 / 3
Northrop Grumman
Roy
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 5 hours ago
Sr Principal Engineer Mechanical - Space AHT
Northrop Grumman
Huntsville
Northrop Grumman Space Systems, Multi-Domain Operations, and Missile Defense Integration Business Unit (BU) has an exciting career opportunity for a Principal Mechanical Engineer Level 3 or…
Added 5 hours ago
Sentinel Sr Principal DevOps Engineer - 18893
Northrop Grumman
Roy
Northrop Grumman Defense Systems (NGDS) is seeking a Sr. Principal DevOps Engineer. This role will focus on automating the provisioning and management of servers, storage, and networking…
Added 5 hours ago
Sr Principal Engineer Hardware
Northrop Grumman
San Diego
Northrop Grumman Mission Systems has an opening for a Sr Principal Hardware Engineer (Level 3) to join our Manufacturing Engineering team. This position will be located at our Mission…
Added 5 hours ago
Systems Engineer 4 - RF Communications - Space AHT
Northrop Grumman
Huntsville
This position is for a Sr Principal Systems Engineer - RF Communications to support the IFICS Data Terminal (IDT) product team on the Ground Based Mid-Course Defense (GMD) Weapon System…
Added 5 hours ago
Principal/Sr. Principal Mechanical Engineer
Northrop Grumman
Goleta
As a Principal/Sr. Principal Mechanical Engineer in Goleta, CA you will be responsible for creating and implementing deployable structures and mechanical mechanisms at the cutting edge of…
Added 5 hours ago
Sr. Staff Airworthiness Engineer
Northrop Grumman
San Diego
Northrop Grumman Mission Systems Office of Airworthiness Consulting and Certification has an opening for a Sr. Staff Airworthiness Engineer to join our team of qualified, diverse…
Added 5 hours ago
Sentinel - Sr. Staff Systems Engineer - 20504
Northrop Grumman
Roy
Northrop Grumman Defense Systems is seeking to hire a Sr. Staff Systems Engineer in Roy, UT, in support of the Sentinel program. Northrop Grumman supports the Air Force’s sustainment,…
Added 6 hours ago
Sentinel Sr Principal DevOps Engineer - 18893
CORP-Corporate Office
United States
Northrop Grumman Defense Systems (NGDS) is seeking a Sr. Principal DevOps Engineer. This role will focus on automating the provisioning and management of servers, storage, and networking…
Added 6 hours ago
Sr Principal Engineer Hardware
CORP-Corporate Office
United States
Northrop Grumman Mission Systems has an opening for a Sr Principal Hardware Engineer (Level 3) to join our Manufacturing Engineering team. This position will be located at our Mission…
Added 6 hours ago
Principal/Sr. Principal Mechanical Engineer
SP - Space Components
United States
As a Principal/Sr. Principal Mechanical Engineer in Goleta, CA you will be responsible for creating and implementing deployable structures and mechanical mechanisms at the cutting edge of…
Added 6 hours ago
Manufacturing Engineer Sr - E3
Lockheed Martin
Fort Worth, TX · Fort Worth
Aeronautics’ Production Engineering Central Services (PECS) organization is seeking a motivated Manufacturing Engineer (ME) to join the Planning Central Services team as a Planning…

Cloudflare

Technical Support Engineer, Zero Trust

Austin, TX, United States

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Job details

Experience: You have a minimum of 3 years experience working as a Support Engineer / Sr.
Posting language: English
Posted: Oct 29, 2026

Original job description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Austin, Texas. You will be expected to work from our Austin office twice a week.

About the Department

The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

About the role

Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced Technical Support Engineer for Zero Trust to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence.

Responsibilities

Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare’s Zero Trust platform, including products like Access, Gateway, Cloudflare Tunnels, Cloudflare WAN and the Cloudflare One client (formerly known as Cloudflare WARP client).
Troubleshoot and resolve complex technical issues related to identity, device security, and secure application access.
Communicating and working directly with the customers via phone, video conference (ie Zoom, Google Meet), chat and tickets in Salesforce
Work directly with customers to diagnose and remediate configuration and integration challenges with authentication protocols (e.g., SSO, SAML, OIDC) and network security settings.
Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
Partner with Cloudflare’s Product, Engineering, and Security teams to escalate and resolve advanced customer issues.
Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs.
Assist customers in identifying and responding to security incidents, leveraging Cloudflare’s threat intelligence and security tools.

Desirable Skills, Knowledge, and Experience

Availability to work the weekend shift (Saturday & Sunday)
You have a minimum of 3 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products.
Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers.
Strong customer service orientation and communication skills, both written and verbal.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
You have experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc).
Hands-on experience with identity and access management (IdP, IAM, SCIM) systems, such as Okta, Microsoft Entra, Ping, etc. Strong knowledge of authentication protocols (SAML, OIDC)
Proficiency in networking fundamentals, including DNS, VPNs, firewalls, and traffic routing.
Experience supporting cloud platforms (AWS, Azure, GCP) and SaaS application integrations.
You have worked with PostgreSQL, MySQL, MS SQL or other database servers.
Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field (or equivalent experience). This may also include specialized bootcamps.
Relevant certifications such as Cloudflare Certified Zero Trust Specialist, CISSP, or CCSP.
Experience with building projects on Cloudflare or using Cloudflare Products.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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More about this job

Skills

Technical support
Microsoft Access
WAN
Troubleshoot
Zoom
Google Meet
Salesforce
SAML
Troubleshooting
Documentation
Assist customers
Problem solving
Customer service
Communication skills
Work independently
Identity and access management
DNS
AWS
Microsoft Azure
Google Cloud
PostgreSQL
MySQL
SQL
Computer science
Cybersecurity
CISSP

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