Jobs in the United States

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Added 42 mins ago
Sr. Project Management Specialist - Value Stream - CST - Lafayette, Colorado (On-site)
Medtronic
Lafayette, CO
…environment of belonging, and collaborate to inspire as we engineer the…
Added 42 mins ago
Staff / Sr. Electro-Optical Engineer
NLIGHT Inc
Longmont, CO
Added 42 mins ago
Leader, Pre-Sales Solutions Engineer
Cisco
Denver, CO
…compensation for the role in your location during the hiring…
Added 43 mins ago
C
HVAC Sr Engineer
CBRE
Denver, CO · Broomfield, CO · Colorado Springs, CO
- $45 to $50 USD / hour
As a CBRE HVAC Sr. Engineer, you will be responsible formaintaining multiple mechanical and electrical equipment for large commercialHVAC systems.
Added 1 hour ago
Quality Sr Engineer I
Zimmer Biomet
Warsaw, IN
The Quality Senior Engineer I will gather relevant, factual information and data in order to solve quality related problems; resolve issues by identifying and applying solutions from…
Added 1 hour ago
Sr Principal Engineer - MES
Lilly
Indianapolis, IN
The MES Sr Principal Engineer will play a crucial role in delivering the Manufacturing Execution Systems through common modules that enable manufacturing sites to deliver world class…
Added 1 hour ago
Sentinel Principal/ Sr. Principal Systems Engineer
Northrop Grumman
Huntsville, AL
Northrop Grumman Defense Systems currently has an opening for a Principal Systems Engineer/Sr. Principal Systems Engineer . This position is located in Roy, UT and will support the Sentinel…
Added 1 hour ago
Sr. Manufacturing Solutions Engineer(Ignition)
Insight Global
Northville Township, MI
Added 1 hour ago
Sr. Quality Engineer
American Rheinmetall Vehicles
Lapeer, MI
Sr. Quality Engineer American Rheinmetall Next-generation solutions for the U.S. Armed Forces Job Summary: The Sr. Quality Engineer supports new product/process development and…
Added 1 hour ago
Sr. Machine Learning Engineer
TEC Group Inc
Dearborn, MI
Sr. Machine Learning Engineer 140,000 to 180,000 per year Yearly Bonus Summary: As a Senior Machine Learning Engineer within the AI Squad and reporting to the Director of AI Engineering,…
Added 1 hour ago
Sr. Power Electronics Engineer - BNS Core Systems and Components
Blue Origin Personnel, LLC
Denver, CO
As a Senior Power Electronics Engineer, you will architect, design, and deliver the electrical power components that keep Blue Ring (and similar systems) alive in space. You'll work without…
Added 1 hour ago
Sr. Mechanical Systems Engineer
Virgin Galactic
Truth or Consequences, NM
Virgin Galactic is hiring a Sr. Mechanical Systems Engineer with a background in hardware integration for Aerospace and/or Space applications, including new development as well as…
Added 1 hour ago
Clean Utilities Sr Engineer
Amgen Inc.
NC
…(e.g., Data Analytics, Root Cause Analysis (RCA), Statistical Process Control (SPC), Six Sigma, Predictive Maintenance,…
Added 2 hours ago
DATA ENGINEERING SR MANAGER
Dollar General
Goodlettsville, TN
Identify, design, and implement internal process improvements including re-designing infrastructure for scalability, optimizing data delivery, and automating manual processes.
Added 2 hours ago
Sr. PMC Technician
Intuitive
Sunnyvale, CA
Requests ECOs from the Engineering Department or QO Engineer to update or modify any PMC document that does not comply with current PMC activities
Added 2 hours ago
Sr Architect I
Staples Canada
Framingham, MA
…solutions that combine conversational AI, intelligent business process automation, and human expertise to address customer needs across email, voice, and digital…
Added 4 hours ago
Engineer Senior Analyst - Assistant Vice President
Citibank, N.A.
United States
The Engineer Sr Analyst is an intermediate level position responsible for a variety of engineering activities including the evaluation, benchmarking and certification of end user hardware.…
Added 5 hours ago
Info Technology Architect (Cloud Engineer)
Driver Services, Department of
United States
Info Technology Architect (Cloud Engineer)Agency:
Added 5 hours ago
LN
Senior CEI Inspector
Luster National
Atlanta, GA
- $72,000 to $85,000 USD / year
May perform project engineering duties in lieu of the Project Engineer on smaller construction projects with construction let amounts less than $10,000,000.
Added 6 hours ago
Manufacturing Sr Engineer II
Biomet Microfixation, LLC
Minnetonka, MN
The Senior Manufacturing Engineer is responsible for providing manufacturing engineering services to support efficient manufacturing processes for the Capital and Disposables products…
Added 6 hours ago
Systems Engineering Sr. Associate
Salesforce, Inc.
TX · IN
We are seeking a highly skilled and experienced Engineer with expertise in Workday Human Capital Management (HCM) to join our dynamic team. This is a hybrid role where one would spend time…
Added 6 hours ago
Quality Sr Engineer II
Zimmer, Inc.
Warsaw, IN
Evaluate process methods and equipment to meet performance and quality requirements.
Added 7 hours ago
V
Sr Embedded Software Engineer 2
VOLT
CARSON, CA
- $75 USD / hour
Volt is immediately hiring a Sr. Embedded Software Engineer 2 in Carson, CA.
Added 8 hours ago
A
Project Manager - GC
Actalent
Phoenix, AZ
- $50 to $65 USD / hour
3+ years of experience as a Project Engineer, Assistant Project Manager, or Project Manager in the construction industry
Added 8 hours ago
AE
Sr Software Engineer I - Enterprise Architecture
American Express
Phoenix, AZ
- $123,000 to $215,250 USD / year
We are looking for a Senior Engineer I to help design, build and operate the enterprise integration and event-driven platforms that connect American Express systems at scale. This is a…

Cloudflare

Technical Support Engineer, Zero Trust

Austin, TX, United States

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Job details

Experience: You have a minimum of 3 years experience working as a Support Engineer / Sr.
Posting language: English
Posted: Oct 29, 2026

Original job description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Austin, Texas. You will be expected to work from our Austin office twice a week.

About the Department

The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

About the role

Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced Technical Support Engineer for Zero Trust to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence.

Responsibilities

Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare’s Zero Trust platform, including products like Access, Gateway, Cloudflare Tunnels, Cloudflare WAN and the Cloudflare One client (formerly known as Cloudflare WARP client).
Troubleshoot and resolve complex technical issues related to identity, device security, and secure application access.
Communicating and working directly with the customers via phone, video conference (ie Zoom, Google Meet), chat and tickets in Salesforce
Work directly with customers to diagnose and remediate configuration and integration challenges with authentication protocols (e.g., SSO, SAML, OIDC) and network security settings.
Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
Partner with Cloudflare’s Product, Engineering, and Security teams to escalate and resolve advanced customer issues.
Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs.
Assist customers in identifying and responding to security incidents, leveraging Cloudflare’s threat intelligence and security tools.

Desirable Skills, Knowledge, and Experience

Availability to work the weekend shift (Saturday & Sunday)
You have a minimum of 3 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products.
Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers.
Strong customer service orientation and communication skills, both written and verbal.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
You have experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc).
Hands-on experience with identity and access management (IdP, IAM, SCIM) systems, such as Okta, Microsoft Entra, Ping, etc. Strong knowledge of authentication protocols (SAML, OIDC)
Proficiency in networking fundamentals, including DNS, VPNs, firewalls, and traffic routing.
Experience supporting cloud platforms (AWS, Azure, GCP) and SaaS application integrations.
You have worked with PostgreSQL, MySQL, MS SQL or other database servers.
Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field (or equivalent experience). This may also include specialized bootcamps.
Relevant certifications such as Cloudflare Certified Zero Trust Specialist, CISSP, or CCSP.
Experience with building projects on Cloudflare or using Cloudflare Products.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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More about this job

Skills

Technical support
Microsoft Access
WAN
Troubleshoot
Zoom
Google Meet
Salesforce
SAML
Troubleshooting
Documentation
Assist customers
Problem solving
Customer service
Communication skills
Work independently
Identity and access management
DNS
AWS
Microsoft Azure
Google Cloud
PostgreSQL
MySQL
SQL
Computer science
Cybersecurity
CISSP

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