Jobs in the United States

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Added 7 mins ago
Systems Engineering Sr. Associate
Salesforce, Inc.
TX · IN
We are seeking a highly skilled and experienced Engineer with expertise in Workday Human Capital Management (HCM) to join our dynamic team. This is a hybrid role where one would spend time…
Added 7 mins ago
SI
Systems Engineer (Level 6 or 7)
Salesforce, Inc.
TX · IN · CO
- $117,200 to $223,900 USD / year
We are looking for a Systems Engineer for a techno-functional role that bridges technical and functional delivery, with security architecture and administration as the core focus, spanning…
Added 15 mins ago
Manufacturing Engineering Intern Summer 2027
Stratolaunch
Mojave, CA
We are seeking a motivated Manufacturing Engineer Intern to support production operations and process-improvement projects. The intern will work with engineering, production, quality, and…
Added 15 mins ago
Manufacturing (Electrical) Engineering Intern Summer 2027
Stratolaunch
Mojave, CA
Help troubleshoot basic electrical, wiring, test, and production-equipment issues under engineer supervision.
Added 17 mins ago
Manager, Cloud Developer
Hewlett Packard Enterprise
Ft. Collins, CO
Brings technical thinking to break down complex data and to engineer new ideas and methods for solving, prototyping, designing, and implementing cloud-based solutions.
Added 17 mins ago
Senior ASIC Design Verification Engineer - Slingshot
Hewlett Packard Enterprise
Chippewa Falls, WI · Ft. Collins, CO · Bloomington, MN
…((HPE Slingshot interconnect). As a Senior Design Verification Engineer, you will work alongside experienced architects, logic designers, and verification engineers on the switch and NIC…
Added 17 mins ago
Slingshot Pre-Silicon Diagnostics & Validation Engineer
Hewlett Packard Enterprise
Ft. Collins, CO · Bloomington, MN
…accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked…
Added 17 mins ago
Senior VLSI Tools and Methodology Engineer
Hewlett Packard Enterprise
Ft. Collins, CO · Spring, TX · Chippewa Falls, WI
Participates in and provides input on process for selection of future technical leaders.
Added 17 mins ago
ASIC Design Verification Engineer - Slingshot
Hewlett Packard Enterprise
Ft. Collins, CO · Bloomington, MN · Chippewa Falls, WI
…systems (HPE Slingshot interconnect). As a Design Verification Engineer, you will work alongside experienced architects, logic designers, and verification engineers on the switch and NIC…
Added 47 mins ago
Principal Software Engineer (Onsite)
RTX
United States
Raytheon is seeking a Principal Software Engineer Location: Aurora, CO (Buckley)
Added 47 mins ago
Principal Systems RF/HW Engineer (Onsite)
RTX
United States
Raytheon is seeking a Principal Systems RF/Hardware Engineer. This is an advanced technical Operations and Maintenance (O&M) role that may require supervision or training of junior…
Added 1 hour ago
Senior Process Engineer - Hybrid
Stantec
Plymouth, MN
As a Senior Process Engineer, you will support our clients and be responsible for the process design through the life cycle of projects, from initial project definition through…
Added 1 hour ago
Maintenance Engineer - The Inn at Stonecliffe
Schulte Companies
Mackinac Island, MI
The Inn at Stonecliffe is seeking an energetic, experienced, and hands on Maintenance Engineer to join our team on Mackinac Island! This is a year-round position and employee housing is…
Added 1 hour ago
Quality Engineer
Toyota
Georgetown, KY
Toyota’s Quality Control Department is looking for a passionate and highly motivated Engineer.
Added 1 hour ago
KL
Engineer II HVAC Technician
Koloa Landing Poipu Beach Resort
Koloa, HI
- $30 to $33 USD / hour
Collaborates with Director of Engineering or Chief engineer and General Manager concerning need for major repairs or additions to lighting, heating, and ventilating equipment.
Added 1 hour ago
AH
Engineer II HVAC Technician
Azul Hospitality
Koloa, HI
- $30 to $33 USD / hour
Collaborates with Director of Engineering or Chief engineer and General Manager concerning need for major repairs or additions to lighting, heating, and ventilating equipment.
Added 1 hour ago
South Asia Policy and Engagement Support Specialist
Deloitte
Honolulu, HI
As a Project Lead Integration Engineer II on the project, you will:
Added 1 hour ago
Counter-Unmanned Systems (C-UxS) Operational Planner
Deloitte
Honolulu, HI
As a Project Lead Integration Engineer II on the project, you will:
Added 1 hour ago
Logistics Planning and Operations Support Specialist - Lead Integration Engineer II
Deloitte
Honolulu, HI
As a Project Lead Integration Engineer II on the mission support team, you will be responsible for:
Added 1 hour ago
EG
PKI Security Engineer
Eliassen Group
Honolulu, HI
- $60 to $68 USD / hour
Our client seeks a Senior PKI Security Engineer to provide operational, engineering, and project support for an enterprise PKI environment. The role requires expert-level experience with…
Added 1 hour ago
Metallurgical/Chemical Engineer II
Bowman
Tucson, AZ
Bowman has an opportunity for a Metallurgical/Chemical Engineer II to join our team in Tucson, AZ.
Added 1 hour ago
Senior Mechanical Engineer, Design
RTX Corporation
tucson, AZ
The Advanced Airframes Department is seeking a Senior Mechanical Engineer to join our team at our Tucson, Arizona location. In this on-site role, you will play a pivotal part as a member of…
Added 1 hour ago
I
Facilities Life Safety Systems (LSS) Engineer
Intel
Phoenix, AZ
- $89,010 to $170,630 USD / year
We are seeking a highly skilled and experienced Life Safety Systems (LSS) Engineer to join our team in a critical role responsible for the operation, maintenance, and continuous improvement…
Added 1 hour ago
Artificial Intelligence (AI) Solutions Engineer/ Developer
Robert Half
Phoenix, AZ
Our client is seeking a highly technical and innovative AI Solutions Engineer to design, build, and maintain internal applications, automations, and AI-powered tools that improve…
Added 1 hour ago
Product Manager - Acxiom Global Capabilities
Acxiom
Phoenix, AZ
…expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting…

Cloudflare

Technical Support Engineer, Zero Trust

Austin, TX, United States

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Job details

Experience: You have a minimum of 3 years experience working as a Support Engineer / Sr.
Posting language: English
Posted: Oct 29, 2026

Original job description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Austin, Texas. You will be expected to work from our Austin office twice a week.

About the Department

The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

About the role

Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced Technical Support Engineer for Zero Trust to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence.

Responsibilities

Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare’s Zero Trust platform, including products like Access, Gateway, Cloudflare Tunnels, Cloudflare WAN and the Cloudflare One client (formerly known as Cloudflare WARP client).
Troubleshoot and resolve complex technical issues related to identity, device security, and secure application access.
Communicating and working directly with the customers via phone, video conference (ie Zoom, Google Meet), chat and tickets in Salesforce
Work directly with customers to diagnose and remediate configuration and integration challenges with authentication protocols (e.g., SSO, SAML, OIDC) and network security settings.
Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
Partner with Cloudflare’s Product, Engineering, and Security teams to escalate and resolve advanced customer issues.
Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs.
Assist customers in identifying and responding to security incidents, leveraging Cloudflare’s threat intelligence and security tools.

Desirable Skills, Knowledge, and Experience

Availability to work the weekend shift (Saturday & Sunday)
You have a minimum of 3 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products.
Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers.
Strong customer service orientation and communication skills, both written and verbal.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
You have experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc).
Hands-on experience with identity and access management (IdP, IAM, SCIM) systems, such as Okta, Microsoft Entra, Ping, etc. Strong knowledge of authentication protocols (SAML, OIDC)
Proficiency in networking fundamentals, including DNS, VPNs, firewalls, and traffic routing.
Experience supporting cloud platforms (AWS, Azure, GCP) and SaaS application integrations.
You have worked with PostgreSQL, MySQL, MS SQL or other database servers.
Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field (or equivalent experience). This may also include specialized bootcamps.
Relevant certifications such as Cloudflare Certified Zero Trust Specialist, CISSP, or CCSP.
Experience with building projects on Cloudflare or using Cloudflare Products.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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More about this job

Skills

Technical support
Microsoft Access
WAN
Troubleshoot
Zoom
Google Meet
Salesforce
SAML
Troubleshooting
Documentation
Assist customers
Problem solving
Customer service
Communication skills
Work independently
Identity and access management
DNS
AWS
Microsoft Azure
Google Cloud
PostgreSQL
MySQL
SQL
Computer science
Cybersecurity
CISSP

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