Jobs in the United States

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Forward Deployed Engineer, Frontier GenAI
Deloitte
Indianapolis, IN
…deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business…
Added just now
Senior Forward Deployed Engineer, Frontier GenAI
Deloitte
Indianapolis, IN
…deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business…
Added just now
Lead Forward Deployed Engineer, Frontier GenAI
Deloitte
Indianapolis, IN
…deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business…
Added just now
Forward Deployed Engineer, Microsoft AI & Data
Deloitte
Indianapolis, IN
…deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business…
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Lead Forward Deployed Engineer, Microsoft AI & Data
Deloitte
Indianapolis, IN
…deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business…
Added just now
Senior Forward Deployed Engineer, Palantir
Deloitte
Indianapolis, IN
…deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business…
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Data Management Engineer - OpenText
Deloitte
Indianapolis, IN
…deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business…
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AI & Data AVP, Manufacturing (Life Sciences/Pharma)
Deloitte
Indianapolis, IN
…deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business…
Added just now
Agentic AI Engineer, Senior - Anthropic/Claude
Deloitte
Indianapolis, IN
…deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business…
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Agentic AI Engineer - Anthropic/Claude
Deloitte
Indianapolis, IN
…deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business…
Added just now
Senior Decision Intelligence Engineer
Humana
Indianapolis, IN
The Senior Machine Learning Engineer, Decision Intelligence is a hands-on individual contributor responsible for building, deploying, and operating ML and decisioning pipelines for the NBA…
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Warehouse Lead Industrial Engineer - Ryder Last Mile (remote)
Ryder System
Indianapolis, IN
…improvement methods to support new and existing operations. The Lead Engineer will identify, lead and drive change within the operation through data driven CI, Engineering, and Automation…
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AI & Data Science Engineer II
Deloitte
Indianapolis, IN
…deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business…
Added just now
Lead Integration Engineer II
Deloitte
Indianapolis, IN
…deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business…
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AT
Software Engineer II
Akamai Technologies, Inc.
Indianapolis, IN
- $95,000 to $171,000 USD / year
Our team builds and maintains the software infrastructure powering Akamai's global edge network, one of the world's largest distributed systems serving billions of daily requests. We…
Added just now
Continuous Improvement Engineer
Ryder System
Indianapolis, IN · Franklin, IN
We are immediately hiring a on-site Continuous Improvement Engineer in Indianapolis, IN for our Supply Chain Solutions division. Ideal candidates will have experience slotting, 5S, Kaizen,…
Added 1 min ago
Senior Software Engineer/Tech Lead
Lilly
Indianapolis, IN
The Senior Software Engineer/Tech Lead is accountable for the technical success of AI agents, systems of agents, and AI products. For this role, you will operate as a hands-on tech lead:…
Added 13 mins ago
Senior Software Engineer, Play Points Infrastructure, Play Monetization
Google
Mountain View, CA
Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to…
Added 16 mins ago
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Temenos QA Lead - 6519366
Accenture
Birmingham, AL
- $70 to $80 USD / hour
…Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest…
Added 52 mins ago
Senior Software Engineer, Infrastructure, Core
Google
San Jose, CA · New York, NY
Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to…
Added 1 hour ago
Test Engineer
Jabil
Memphis, TN
…Design, develop and maintain test procedures, tester hardware and software for electronic circuit board production.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties…
Added 1 hour ago
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Principal Core Infrastructure Engineer-Network Capacity
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
…engineering and planning teams. You will work closely with Software Developers, Machine Learning Engineers, Data Scientists, domain experts, and product stakeholders to translate complex…
Added 1 hour ago
Senior Software Engineer, Full Stack
Google
Mountain View, CA · San Bruno, CA · San Francisco, CA · San Jose, CA · Sunnyvale, CA
Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to…
Added 1 hour ago
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Principal Network Developer
Oracle
Nashville, TN
- $102,300 to $209,500 USD / year
As a Principal Network Engineer, you will lead the design, deployment, operation, and optimization of large-scale RDMA/RoCE network fabrics across OCI’s global cloud infrastructure. You…
Added 1 hour ago
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Principal Network Developer
Oracle
Nashville, TN
- $102,300 to $209,500 USD / year
As a Principal Network Engineer, you will lead the design, deployment, operation, and optimization of large-scale RDMA/RoCE network fabrics across OCI’s global cloud infrastructure. You…

Cloudflare

Technical Support Engineer, Zero Trust

Austin, TX, United States

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Job details

Experience: You have a minimum of 3 years experience working as a Support Engineer / Sr.
Posting language: English
Posted: Oct 29, 2026

Original job description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Austin, Texas. You will be expected to work from our Austin office twice a week.

About the Department

The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

About the role

Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced Technical Support Engineer for Zero Trust to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence.

Responsibilities

Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare’s Zero Trust platform, including products like Access, Gateway, Cloudflare Tunnels, Cloudflare WAN and the Cloudflare One client (formerly known as Cloudflare WARP client).
Troubleshoot and resolve complex technical issues related to identity, device security, and secure application access.
Communicating and working directly with the customers via phone, video conference (ie Zoom, Google Meet), chat and tickets in Salesforce
Work directly with customers to diagnose and remediate configuration and integration challenges with authentication protocols (e.g., SSO, SAML, OIDC) and network security settings.
Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
Partner with Cloudflare’s Product, Engineering, and Security teams to escalate and resolve advanced customer issues.
Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs.
Assist customers in identifying and responding to security incidents, leveraging Cloudflare’s threat intelligence and security tools.

Desirable Skills, Knowledge, and Experience

Availability to work the weekend shift (Saturday & Sunday)
You have a minimum of 3 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products.
Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers.
Strong customer service orientation and communication skills, both written and verbal.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
You have experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc).
Hands-on experience with identity and access management (IdP, IAM, SCIM) systems, such as Okta, Microsoft Entra, Ping, etc. Strong knowledge of authentication protocols (SAML, OIDC)
Proficiency in networking fundamentals, including DNS, VPNs, firewalls, and traffic routing.
Experience supporting cloud platforms (AWS, Azure, GCP) and SaaS application integrations.
You have worked with PostgreSQL, MySQL, MS SQL or other database servers.
Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field (or equivalent experience). This may also include specialized bootcamps.
Relevant certifications such as Cloudflare Certified Zero Trust Specialist, CISSP, or CCSP.
Experience with building projects on Cloudflare or using Cloudflare Products.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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More about this job

Skills

Technical support
Microsoft Access
WAN
Troubleshoot
Zoom
Google Meet
Salesforce
SAML
Troubleshooting
Documentation
Assist customers
Problem solving
Customer service
Communication skills
Work independently
Identity and access management
DNS
AWS
Microsoft Azure
Google Cloud
PostgreSQL
MySQL
SQL
Computer science
Cybersecurity
CISSP

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