Jobs in the United States

25+ jobs

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Added 5 hours ago
Sr. Sales Specialist AI/ML
Amazon
Boston, MA
7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
Added 5 hours ago
Sr. Solutions Architect, Financial Services (FSI), Greenfield
Amazon
Boston, MA
8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
Added 6 hours ago
Epic Application Analyst Sr
Advocate Health, Inc.
Milwaukee, WI
Serves as an experienced Information Technology advisor providing users a better understanding of Epic platform and other computer software capabilities and limitations. Evaluates vendor…
Added 10 hours ago
FE
Sr Cyber Security Analyst
Federal Express Corporation
Memphis, TN
- $7,094.23 to $15,607.31 USD / month
…as a hands-on security practitioner embedded with our agile development teams. You will bring senior-level technical judgment to secure the software development lifecycle and provide…
Added 11 hours ago
Sr. Search Strategist
LocalIQ
United States
…Enterprise and Multi-Location team. In this role, you will act as an advisor and investigator, understanding the clients’ business goals, analyzing current campaigns, the results, the set…
Added 11 hours ago
Sr. Search Strategist
USA TODAY Co.
United States
…Enterprise and Multi-Location team. In this role, you will act as an advisor and investigator, understanding the clients’ business goals, analyzing current campaigns, the results, the set…
Added 15 hours ago
CO
Senior Management Systems Analyst
City of Seattle
Seattle, WA
- $56.23 to $65.54 USD / hour
…compliance requirements using project management fundamentals and software development lifecycle…
Added 16 hours ago
M
Cloud Solution Architect - Cloud & AI
Microsoft
DC · VA · MD · Washington, DC · Reston, VA · Bethesda, MD · Washington · Reston · Bethesda
- $106,400 to $222,600 USD / year
…consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent…
Added 18 hours ago
IT SPECIALIST (NETWORK/SYSADMIN) (TITLE 32)
Army National Guard Units
Draper, UT
…MAJOR DUTIES: This is NOT an all-inclusive list. Serves as an advisor to the Supervisory Logistics Information Technology (LIT) Specialist(SASMO) and Systems Administrator on all Combat…
Added 19 hours ago
Sr. Solutions Architect, Financial Services (FSI), Greenfield
Amazon
SEATTLE, WA
8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
Added 20 hours ago
Sr. Manager, Amazon Connect Decisions Customer Success, Applied AI Solutions Decisions GTM
Amazon
New York, NY
Build deep relationships with customers to become a trusted advisor for their most critical workloads that support their AI teammate transformation.
Added 1 day ago
Sr Manager Sales Performance Coaching
UKG
Jackson, MS
Our work spans sales methodology, consultative selling, product and market readiness, manager development, and AI-enabled ways of working. By combining performance insights, field…
Added 1 day ago
Sr. ServiceNow Presales Technical Lead
Kyndryl, Inc.
Remote, United States
As a trusted advisor, you'll forge strong relationships with our customers, gaining deep insights into their business objectives and long-term aspirations. Armed with this understanding,…
Added 1 day ago
Technical Support Engineer, Zero Trust
Cloudflare
Austin, TX
…Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its…
Added 1 day ago
D
Sr. Engineer, Core
Doppler
Remote, United States
- $180,000 to $200,000 USD / year
Doppler's mission is to make it easy and secure for software developers of every experience level and teams of any size to manage their app configuration and secrets. But hasn't this been…
Added 1 day ago
Sr Engineer
U.S. Borax Inc
United States
…position will provide technical and strategic leadership in the development of long-range mine plans and business strategies that maximize the economic value of mining assets while ensuring…
Added 1 day ago
Executive Assistant Sr.
RSM US LLP
NY
Intermediate to advanced Microsoft Office skills, ability to learn programs/software utilized by the firm and train others as needed
Added 1 day ago
WW
Sr. Technical Delivery Manager (AI Factory)
World Wide Technology Holding, LLC
San Francisco, CA · CA · Austin, TX · San Antonio, TX · Dallas, TX · Houston, TX
- $190,000 to $220,000 USD / year
…collaborative ecosystem featuring state-of-the-art hardware and software - WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy…
Added 1 day ago
Enterprise Account Technical Lead
Autodesk
Remote, United States
…A world leader in 3D design, engineering, and entertainment software, Autodesk delivers the broadest product portfolio to empower customers to digitally design, visualize and simulate their…
Added 1 day ago
S
Principal Engineer
SupplyHouse.com
Remote, United States
- $46,172 to $69,258 USD / year
10+ years of experience in enterprise-level software development.
Added 1 day ago
D
Sr. Growth Product Manager
Doppler
Remote, United States
- $170,000 to $200,000 USD / year
Doppler's mission is to make it easy and secure for software developers of every experience level and teams of any size to manage their app configuration and secrets. But hasn't this been…
Added 1 day ago
Sr. Delivery Consultant, WWPS ProServe, US FedCiv
Amazon Web Services, Inc.
Arlington, VA · Seattle, WA · Denver, CO · Herndon, VA · Dallas, TX
- 5+ years of software development with object oriented language experience
Added 1 day ago
Sr. Manager, People Technology & Analytics
6sense
Remote, United States
Serve as a thought partner and trusted advisor to People leadership and business stakeholders.
Added 2 days ago
Sr. Startup Solution Architect, GenAI
Amazon
San Francisco, CA · East Palo Alto, CA
8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
Added 2 days ago
PH
Sr Project Engineer - Electromechanical Actuation - Military Flight Controls Division
Parker Hannifin Corporation
IRVINE, CA
- $122,910 to $215,170 USD / year
Has responsibility to provide technical direction and oversight for product development team(s) with long-term business and organizational impact. Is responsible for technical scope, cost…

Cloudflare

Technical Support Engineer, Zero Trust

Austin, TX, United States

Apply About employer

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Job details

Experience: You have a minimum of 3 years experience working as a Support Engineer / Sr.
Posting language: English
Posted: Oct 29, 2026

Original job description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Austin, Texas. You will be expected to work from our Austin office twice a week.

About the Department

The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

About the role

Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced Technical Support Engineer for Zero Trust to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence.

Responsibilities

Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare’s Zero Trust platform, including products like Access, Gateway, Cloudflare Tunnels, Cloudflare WAN and the Cloudflare One client (formerly known as Cloudflare WARP client).
Troubleshoot and resolve complex technical issues related to identity, device security, and secure application access.
Communicating and working directly with the customers via phone, video conference (ie Zoom, Google Meet), chat and tickets in Salesforce
Work directly with customers to diagnose and remediate configuration and integration challenges with authentication protocols (e.g., SSO, SAML, OIDC) and network security settings.
Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
Partner with Cloudflare’s Product, Engineering, and Security teams to escalate and resolve advanced customer issues.
Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs.
Assist customers in identifying and responding to security incidents, leveraging Cloudflare’s threat intelligence and security tools.

Desirable Skills, Knowledge, and Experience

Availability to work the weekend shift (Saturday & Sunday)
You have a minimum of 3 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products.
Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers.
Strong customer service orientation and communication skills, both written and verbal.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
You have experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc).
Hands-on experience with identity and access management (IdP, IAM, SCIM) systems, such as Okta, Microsoft Entra, Ping, etc. Strong knowledge of authentication protocols (SAML, OIDC)
Proficiency in networking fundamentals, including DNS, VPNs, firewalls, and traffic routing.
Experience supporting cloud platforms (AWS, Azure, GCP) and SaaS application integrations.
You have worked with PostgreSQL, MySQL, MS SQL or other database servers.
Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field (or equivalent experience). This may also include specialized bootcamps.
Relevant certifications such as Cloudflare Certified Zero Trust Specialist, CISSP, or CCSP.
Experience with building projects on Cloudflare or using Cloudflare Products.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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More about this job

Skills

Technical support
Microsoft Access
WAN
Troubleshoot
Zoom
Google Meet
Salesforce
SAML
Troubleshooting
Documentation
Assist customers
Problem solving
Customer service
Communication skills
Work independently
Identity and access management
DNS
AWS
Microsoft Azure
Google Cloud
PostgreSQL
MySQL
SQL
Computer science
Cybersecurity
CISSP

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