Jobs in the United States

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Added 4 mins ago
SO
Wellhead Protection Hydrologist - Hydrologist 3
State of Minnesota
MN
- $35.3 to $52.35 USD / hour
Working Title: Wellhead Protection Hydrologist
Added 7 mins ago
UI/Accessibility Expert - Front-End Tech Lead
Jobgether
Remote, United States
Apply secure development practices aligned with government security standards and sensitive data handling requirements.
Added 7 mins ago
Platform Engineer
Jobgether
Remote, United States
We are looking for an experienced Platform Engineer to help build, deploy, and operate cloud infrastructure supporting enterprise-grade real-time data platforms. In this role, you will…
Added 10 mins ago
Cybersecurity Incident Response Engineer, Jr
ASM Research, An Accenture Federal Services Company
Jackson, MS
The Cybersecurity Incident Response Engineer, Jr. monitors enterprise security tools and logs to detect, analyze, and triage potential cybersecurity threats targeting mission‑critical…
Added 10 mins ago
Operations Security Advisor/Cybersecurity Incident Response Engineer, Sr
ASM Research, An Accenture Federal Services Company
Jackson, MS
…and analysis in order to mitigate and eliminate high level data and cyber security risks. Designs, tests and implements state-of-the-art secure operating systems, networks, and database…
Added 10 mins ago
Systems Administrator
ASM Research, An Accenture Federal Services Company
Jackson, MS
Assist with backup, snapshot, and replication configurations in alignment with data protection policies.
Added 10 mins ago
Windows Administrator
ASM Research, An Accenture Federal Services Company
Jackson, MS
The Storage Engineer, Mid designs and supports storage solutions that deliver reliable, high-performance data services for enterprise applications and virtual infrastructures. This role…
Added 10 mins ago
Sr. Application Security Engineer
American Express Global Business Travel
Jackson, MS
Background in penetration testing or red team operations; knowledge of MLSecOps practices including model security, data pipeline protection, and AI/ML supply chain security
Added 10 mins ago
PN
Senior Research Engineer - Power Systems
Pacific Northwest National Laboratory
Jackson, MS
- $148,000 USD / year
…technical foundation in power and energy systems and advanced data analytics to drive innovation, transform markets, and shape energy…
Added 11 mins ago
Software Engineer I
Principal Financial Group
Des Moines, IA
We are looking for a Software Engineer I to join our Benefits & Protection (B&P) area. In this role, you’ll build your engineering skills while contributing to an agile team and software…
Added 11 mins ago
Modeling Simulation & Analysis Engineer (Level 2)
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Modeling Simulation and Analysis Engineer to join our team of qualified, diverse individuals within our Systems Engineering…
Added 11 mins ago
Modeling Simulation & Analysis Engineer 3 or 4 (Principal or Sr. Principal Level)
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Modeling Simulation and Analysis Engineer (Principal or Sr. Principal Level) to join our team of qualified, diverse individuals…
Added 31 mins ago
IAD Construction Manager
Aviation Enterprise
United States
…comply with Federal regulations such as the US Environmental Protection Agency, the Occupational Safety and Health Administration, and with airport security requirements or DTR/DIAAH road…
Added 31 mins ago
Construction Project Administrator
Aviation Enterprise
United States
Assists in preparing budgets and forecasts and inputs data into the Airports Authority’s enterprise system and Office of Engineering’s project control system.
Added 32 mins ago
Engineer I-Systems Engineering
Verizon Data Services LLC
Temple Terrace, FL
As an Engineer I - Systems Engineering (Generative AI & Agentic Systems), , you will work at the forefront of enterprise AI - building autonomous agentic frameworks, graph-driven retrieval…
Added 33 mins ago
Head of Deployments
Kastle
San Francisco, CA
…teams on vendor reviews, model risk management and consumer protection rules (TCPA, FDCPA/Reg F, UDAAP) so agents launch safely and…
Added 1 hour ago
Counter-Unmanned Systems (C-UxS) Operational Planner
Deloitte
Honolulu, HI
As a Project Lead Integration Engineer II on the project, you will:
Added 2 hours ago
Mechanical BOP Project Engineer - Sterling Industrial - Phoenix (Tempe), AZ
Traylor Bros., Inc.
Phoenix, AZ
Come join the Traylor family! Sterling Industrial LLC., is currently looking for a Mechanical BOP Project Engineer
Added 2 hours ago
Senior Presales Architect- Data Solutions
Hewlett Packard Enterprise
San Jose, CA · San Francisco, CA
Successful experience designing and selling storage solutions for structured and unstructured data, data protection, data availability, and cyber resilience
Added 2 hours ago
O
Lead Principal Mechanical Engineer - Power Generation - Data Center Infrastructure (on-site Nashville, TN)
Oracle
Nashville, TN
- $146,300 to $306,400 USD / year
The Mechanical Engineer - Power Generation drives the engineering, delivery, commissioning, and operational readiness of mission-critical power-generation infrastructure for data center…
Added 2 hours ago
QI
Automation Developer Engineer
Qualcomm Incorporate
Boulder, CO
- $93,400 to $140,000 USD / year
Familiarity with version control (Git/Gerrit), continuous integration tools, and data analysis platforms such as Splunk, OpenTelemetry, and Power BI.
Added 3 hours ago
Lead Systems Engineering / Architect
GD Information Technology, Inc.
United States
This is the authoritative technical architecture lead for the entire hybrid enterprise. The Lead Systems Engineer shall design, govern, and maintain the hybrid enterprise architecture,…
Added 3 hours ago
Lead Test and Evaluation Engineer (Onsite)
GD Information Technology, Inc.
United States
…with shared insight, faster decisions, and stronger mission…
Added 3 hours ago
Senior/Staff Electrical Engineer
Micron Technology
Boise
JR116569 Senior/Staff Electrical Engineer (Evergreen)
Added 3 hours ago
Technical Support Engineer, Zero Trust
Cloudflare
Austin, TX
…colleague? Cloudflare is seeking an experienced Technical Support Engineer for Zero Trust to join our team. You will work with our largest and most technically sophisticated customers on a…

Cloudflare

Technical Support Engineer, Zero Trust

Austin, TX, United States

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Job details

Experience: You have a minimum of 3 years experience working as a Support Engineer / Sr.
Posting language: English
Posted: Oct 29, 2026

Original job description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Austin, Texas. You will be expected to work from our Austin office twice a week.

About the Department

The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

About the role

Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced Technical Support Engineer for Zero Trust to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence.

Responsibilities

Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare’s Zero Trust platform, including products like Access, Gateway, Cloudflare Tunnels, Cloudflare WAN and the Cloudflare One client (formerly known as Cloudflare WARP client).
Troubleshoot and resolve complex technical issues related to identity, device security, and secure application access.
Communicating and working directly with the customers via phone, video conference (ie Zoom, Google Meet), chat and tickets in Salesforce
Work directly with customers to diagnose and remediate configuration and integration challenges with authentication protocols (e.g., SSO, SAML, OIDC) and network security settings.
Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
Partner with Cloudflare’s Product, Engineering, and Security teams to escalate and resolve advanced customer issues.
Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs.
Assist customers in identifying and responding to security incidents, leveraging Cloudflare’s threat intelligence and security tools.

Desirable Skills, Knowledge, and Experience

Availability to work the weekend shift (Saturday & Sunday)
You have a minimum of 3 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products.
Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers.
Strong customer service orientation and communication skills, both written and verbal.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
You have experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc).
Hands-on experience with identity and access management (IdP, IAM, SCIM) systems, such as Okta, Microsoft Entra, Ping, etc. Strong knowledge of authentication protocols (SAML, OIDC)
Proficiency in networking fundamentals, including DNS, VPNs, firewalls, and traffic routing.
Experience supporting cloud platforms (AWS, Azure, GCP) and SaaS application integrations.
You have worked with PostgreSQL, MySQL, MS SQL or other database servers.
Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field (or equivalent experience). This may also include specialized bootcamps.
Relevant certifications such as Cloudflare Certified Zero Trust Specialist, CISSP, or CCSP.
Experience with building projects on Cloudflare or using Cloudflare Products.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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More about this job

Skills

Technical support
Microsoft Access
WAN
Troubleshoot
Zoom
Google Meet
Salesforce
SAML
Troubleshooting
Documentation
Assist customers
Problem solving
Customer service
Communication skills
Work independently
Identity and access management
DNS
AWS
Microsoft Azure
Google Cloud
PostgreSQL
MySQL
SQL
Computer science
Cybersecurity
CISSP

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