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Full Stack Software Engineer – AI & Azure
Inabia Software & Consulting Inc.
Harrisburg, PA
Design, develop, test, deploy, and maintain enterprise-grade web applications.
Added 7 mins ago
VC
Precision Electronics Engineering Technician – Test, Repair & Calibration Specialist
Vitrek Corporation
Lockport, IL
- $27 to $36 USD / hour
At Vitrek, we engineer industry-leading solutions in electrical safety testing, high-speed data acquisition, and precision measurement. As a global innovator in metrology and test…
Added 11 mins ago
NS
Power Electronics Engineer
Northwood Space
Los Angeles, CA, CA
- $104,000 to $153,000 USD / year
Electrical Engineer/Level 2: $104,000-$130,000 per year
Added 11 mins ago
NS
Senior RF Electrical Engineer (Amplifiers)
Northwood Space
Los Angeles, CA, CA
- $140,000 to $226,000 USD / year
As a Senior Electrical Engineer (RF), you will own Ka-band high power amplifier design for Prism, Northwood's 2.4-meter parabolic antenna for high-throughput satellite links. You will take…
Added 23 mins ago
Software Engineer - Battery & Conventional Propulsion HIL Engineer-Lead the Future of Electric Mobility
General Motors LLC
Milford, MI · Warren, MI
We are currently seeking experienced and motivated candidates for the roles of Battery & Propulsion HIL Engineer. The HIL Engineer role is responsible for creating hardware in the loop…
Added 23 mins ago
GENERAL ENGINEER
Joint Activities
Doral, FL
…service. About the Position: The incumbent will serve as a General Engineer at the Logistics Directorate of SOUTHCOM in Miami, FL. Responsibilities Responsible for planning and integrating…
Added 23 mins ago
GL
Clerk II - 2nd Shift
GXO Logistics
Manassas, VA
- $22.5 USD / hour
We engineer faster, smarter, leaner supply chains.
Added 23 mins ago
Warehouse Lead - 3rd Shift
GXO Logistics
Lithia Springs, GA
We engineer faster, smarter, leaner supply chains.
Added 25 mins ago
STEP Rotational Engineer
J&J Family of Companies
Jacksonville, FL
Entry-level Rotational Engineer supporting Supply Chain Manufacturing Engineering. Applies diversified knowledge of manufacturing engineering principles and practices to support a range of…
Added 26 mins ago
Healthcare Engineer-Project Engineer
Veterans Affairs, Veterans Health Administration
Miami, FL
Added 28 mins ago
Full-stack Engineer 4
Capital One
NY · McLean, VA
McLean, VA: $197,300 - $225,100 for Full-stack Engineer 4
Added 28 mins ago
Data Engineer 5 (Senior Manager, IC)
Capital One
NY · McLean, VA · Cambridge, MA
…problems and meet real customer needs. We are seeking a Data Engineer 5 (Senior Manager, IC) who is passionate about marrying data with emerging technologies. In this role, you’ll be at the…
Added 28 mins ago
Data Engineer 5
Capital One
NY · McLean, VA · Cambridge, MA
…problems and meet real customer needs. We are seeking a Data Engineer 5 who is passionate about marrying data with emerging technologies. In this role, you’ll be at the forefront of driving…
Added 29 mins ago
NH
Engineer- Data Platform
Natural Habitat Adventures
Louisville, CO
- $75,000 to $90,000 USD / year
…adventure travel company based in Boulder, Colorado, is seeking an Engineer, Data Platform to join our Technology & Information Systems team. This is a Level 2 engineering role focused on…
Added 29 mins ago
NH
Jr Engineer- Data Platform
Natural Habitat Adventures
Louisville, CO
- $60,000 to $75,000 USD / year
…travel company based in Boulder, Colorado, is seeking a Jr Engineer, Data Platform to join our Technology & Information Systems team. This is an entry-level engineering role focused on…
Added 40 mins ago
IS
AI / ML Engineer
INSPYR Solutions
Brentwood, TN
- $70 to $80 USD / hour
Provide Level 2/Level 3 support through ServiceNow. Assess business impact, diagnose incidents, coordinate recovery and escalation, and document root causes, workarounds and corrective…
Added 43 mins ago
Senior Network Engineer
Florida Polytechnic University
United States
The Senior Network Engineer serves as a member of the IT Infrastructure team, reporting to the Director of IT Infrastructure Services and working with the Lead Network Engineer. This role…
Added 44 mins ago
Summer 2027 Quality Engineer enGen Undergraduate Intern
HM Health Solutions Inc.
United States
The Summer 2027 Quality Engineer enGen Undergraduate Internship provides students with an opportunity to gain hands-on experience supporting strategic quality transformation and process…
Added 46 mins ago
Lab Engineer II, Global Materials Science
Amazon.com Services LLC
Seattle, WA · Sumner, WA
Mid-morning, you're running tensile and burst tests on paper samples, carefully following the test protocol and recording data in real-time. The results look interesting - you notice the…
Added 48 mins ago
RU
Mechanical Engineer
Randstad USA
North Reading, MA
- $50 to $68 USD / hour
The Mechanical Engineer would be responsible for supporting platform product development for next-generation semiconductor test systems. This role focuses on executing high-quality…
Added 50 mins ago
Production Engineer
Business Marketers Group, Inc
United States
…production? If so, you could be an excellent fit for our Production Engineer role located at our US site in Sussex,…
Added 56 mins ago
TM
Electrical Engineer/Computer Engineer/Computer Scientist (Intermediate-Level or Higher)
THE MCHENRY MANAGEMENT GROUP, LLC
San Diego, CA
- $95,000 to $110,000 USD / year
1. The best candidate should be an Electrical Engineer, Computer Engineer, Computer Scientist or other electrical engineering discipline at the Bachelor’s Degree level or higher.
Added 59 mins ago
Associate System Platforms Engineer (FPGA and Software)
Analog Devices Inc.
NC
As an early-career System Platforms Engineer, you will work alongside experienced engineers to connect Analog Devices’ analog, mixed-signal, and digital signal processing technologies with…
Added 1 hour ago
Senior Developer
NTT Data Americas, Inc.
Mahwah, NJ
…service, configuration, protocol, certificate, or network-control level. Must validate affected assets and installed versions, distinguish server findings from application issues, evaluate…
Added 1 hour ago
Electronics Engineer
Federal Aviation Administration
Atlantic City, NJ
Summary This position serves as electronics engineer and engineering lead within a NAS Enterprise Weather & Aeronautical Information Systems Team, AJW-1710, providing advanced expertise in…

Cloudflare

Technical Support Engineer, Developer Platform

Austin, TX, United States

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Job details

Experience: 3-5 years of experience in technical customer support, developer support, or a similar role troubleshooting web applications, cloud services, or APIs.
Posting language: English
Posted: Oct 29, 2026

Original job description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Austin, Texas. You will be expected to work from our Austin office twice a week.

Schedule: This is a full-time role on a Tuesday-Saturday or Sunday-Thursday rotation with a firm start time of 11:00 AM Central Time to align with our global operations.

About the Department

Cloudflare’s Customer Support team helps customers resolve complex technical problems and build a better Internet. Within Developer Platform, we work with individual developers, startups, and enterprise engineering teams building production applications on Cloudflare. We bring together technical investigation, thoughtful customer communication, and close collaboration with Product and Engineering to resolve issues and improve the developer experience.

About the role

As a Technical Support Engineer on our Developer Platform team, you’ll help developers build and run applications on Cloudflare Workers, Workers AI, Durable Objects, R2, D1, Workflows, Pages, Queues, and Workers KV. You’ll investigate platform behavior, replicate reported issues in a test account, guide customers on enabling logs and tracing, and turn findings into clear, practical guidance. You’ll also improve the scripts, documentation, and AI-assisted workflows that help the team solve problems consistently. This role combines hands-on troubleshooting, customer communication, and ownership across a rapidly evolving platform.

Responsibilities

Own technical support cases from initial investigation through resolution via email, chat, and phone, providing clear next steps, timely follow-up, and empathetic communication.
Troubleshoot builds and deployments, runtime errors, resource limits, routing, and bindings to storage, databases, and external APIs.
Replicate reported behavior in a sandbox environment, analyze platform logs and request telemetry, and guide customers on enabling observability and tracing to isolate root causes.
Partner with Engineering on escalations with clear customer impact, reproduction steps, and diagnostic evidence, keeping customers informed through resolution.
Define and update runbooks, AI skills, conversational journeys, and documentation to ensure automated workflows and customer guidance remain accurate and up to date.
Use and improve diagnostic scripts, tools, and test examples that help customers and teammates troubleshoot faster.
Prioritize concurrent cases by customer impact, provide clear handoffs across time zones, and help identify and communicate recurring issues or incidents.
Collaborate with teammates, Product, and Engineering to report reproducible bugs, validate fixes, and improve product reliability and support workflows.

Desirable Skills, Knowledge, and Experience

3-5 years of experience in technical customer support, developer support, or a similar role troubleshooting web applications, cloud services, or APIs.
Ability to write or modify small scripts in JavaScript, Python, Bash, or a similar language to reproduce issues and inspect API behavior.
Excellent written and verbal communication: explain complex findings clearly, ask focused questions, set realistic expectations, and guide customers with different levels of technical expertise.
A structured troubleshooting approach: isolate variables, compare environments, and interpret logs, stack traces, and error messages to pinpoint root causes.
Strong understanding of HTTP(S), DNS, SSL/TLS, caching, and how web requests flow between clients, edge networks, and origin servers.
Familiarity with REST APIs, JSON, authentication headers, and basic SQL queries when investigating application or data issues.
Experience supporting or deploying cloud-hosted web applications, including environment configuration, build logs, and runtime errors.
Comfort working in Linux or Unix-like environments with command-line tools such as curl, dig, openssl, and Git, as well as browser developer tools.
Curiosity, independent learning, and sound judgment when prioritizing cases, collaborating with teammates, and verifying outputs from AI tools and documentation.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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More about this job

Skills

Technical support
Documentation
Troubleshooting
Communication skills
Troubleshoot
Customer service
JavaScript
Python
Bash
DNS
API development
SQL
Linux
UNIX
Git

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