Jobs in the United States

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Added 1 min ago
Field Service Technician
FMK USA Fresenius USA Marketing Inc
Remote, United States
Valid driver’s license required
Added 3 mins ago
Associate Development
NewYork-Presbyterian Hospital
United States
NewYork-Presbyterian seeks a Development Associate to support the activities of the regional and community hospital team. Based in Midtown Manhattan with occasional travel to our five…
Added 6 mins ago
Senior Technical Product Manager
VSP
Remote, United States
May act as a lead for Associate Product Managers and/or other team members and may mentor lower level partners on data and analytics driven product practices
Added 6 mins ago
Associate Software Developer
CCR Media LLC
Cedar Rapids, IA
EDUCATION: Bachelor’s or Associate’s degree in a computer related field preferred, or equivalent relevant experience
Added 7 mins ago
PA
Associate Director, Gift and Records
President and Board of Trustees of Santa Clara College
Santa Clara, CA
- $102,800 to $128,560 USD / year
…trouble-shooting skills, and a proven ability to take in information and data regarding various multi-faceted scenarios in order to develop strategies for resolution and future-proofing…
Added 8 mins ago
Marketing Associate-Local Company
Winsupply
Moraine, OH
Winsupply Support Services is seeking an analytical, execution-driven Marketing Associate to join our team in Dayton, OH. Working behind the scenes as the tactical powerhouse alongside our…
Added 9 mins ago
CG
WELDER
Compass Group
FORT WORTH, TX
- $22 to $28 USD / hour
Must have dependable transportation · Must have your own tools
Added 9 mins ago
CG
JOURNEYMAN PLUMBER
Compass Group
FORT WORTH, TX
- $29 to $32 USD / hour
…collaborative, accountable work environment where innovation and client satisfaction are at the core of everything we…
Added 9 mins ago
JOURNEYMAN PIPEFITTER
Compass Group
FORT WORTH, TX
Ideal candidates must have at least 5-years of hands-on experience, training in pipe fitting or completed a trade school program · Must have dependable transportation
Added 12 mins ago
PG
Associate Design Director-freelance
Publicis Groupe Holdings B.V
Chicago, IL
- $51.34 to $73.75 USD / hour
You must have outstanding communications skills, both verbal and written
Added 12 mins ago
PG
Associate Director
Publicis Groupe Holdings B.V
Chicago, IL · New York, NY
- $106,780 to $153,405 USD / year
The Associate Director requires the ability to apply search and Commerce knowledge and expertise into actionable insights and recommendations. The Associate Director will partner with the…
Added 12 mins ago
PG
Manager
Publicis Groupe Holdings B.V
Chicago, IL · New York, NY
- $81,225 to $116,655 USD / year
Responsible for gathering the research and data needed to formulate tactical plan development and recommendation for client delivery
Added 16 mins ago
Stock Assoc
Williams-Sonoma
Allen, TX
We’re passionate about our internal and external clients and live/breathe the client experience
Added 17 mins ago
O
Associate Clinical Consultant
Oracle
Beloit, WI
- $25.82 to $50.43 USD / hour
Must have knowledge in reference to regulations and standard operating procedures
Added 17 mins ago
O
Support Engineer 1
Oracle
Kansas City, MO
- $21.3 to $45.05 USD / hour
Associate's Degree, Bachelor's Degree, or Technical Degree preferred.
Added 17 mins ago
Senior Business Intelligence Solutions Architect
Magellan Health
Remote, United States
Must possess combination of technical depth, written/verbal communication and client management skills
Added 18 mins ago
CH
Clinical Admissions Therapist (North Carolina)
Charlie Health
NC
- $60,000 to $70,000 USD / year
Document client information in accordance with regulatory standards using electronic medical record
Added 20 mins ago
Knowledge Management Specialist
ASM Research, An Accenture Federal Services Company
Charleston, WV
The Knowledge Management Specialist (internal Technical Writer labor category) researches and compiles technical data for use in documents such as manuals, articles, job aids, templates,…
Added 20 mins ago
FINANCE MANAGER
Compass Group, North America
Charleston, WV
…function of this role is to analyze the past and present financial data of the organization and provide actionable insights to operations and finance…
Added 20 mins ago
Patient Safety Associate I (Drug Safety Associate I)
Parexel
Charleston, WV
Perform data entry, case creation, case processing, quality checks, coding activities, follow up activities, and case narrative preparation within safety databases in accordance with client…
Added 20 mins ago
Oncology Sales Representative - Rhode Island / Southern Massachusetts
Merck
Charleston, WV
The selected candidate must reside within the territory and be willing to travel within the territory to see customers
Added 21 mins ago
HB - VP of Land Development
LHI Lennar Homes LLC
Tampa, FL
Must have the ability to develop schedules, budgets and deliver within requirements
Added 21 mins ago
Security Operations Center (SOC) Network Engineer/Systems Integrator - Secret Clearance - Naples, Italy
Deloitte US
Rosslyn, VA
…maintaining security persistence, privilege escalation, and lateral data movement, operating system log analysis, and triaging suspicious file artifacts for unusual behavior. Candidate…
Added 21 mins ago
Customer Success Associate
Findhelp
Austin, TX · Madison, WI
As a Customer Success Associate (L1), you will support the operational health and adoption of our customer portfolio. Partnering with Senior CSMs and cross-functional teams, you will…
Added 21 mins ago
AU
Site Supervisor Data Center
Allied Universal
Dallas, TX
- $25 USD / hour
QUALIFICATIONS (MUST HAVE): · Must possess a high school diploma or equivalent

ClosingCorp, Inc.

Sr Associate, Technical Customer Care

San Diego, CA, United States
Dallas, TX, United States

Apply on cotality.wd115.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 3+ years applicable technical and/or customer support work experience required.
Posting language: English
Posted: Nov 12, 2026

Original job description

At Cotality, we are driven by a single mission - to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

Manage inbound technical inquiries on behalf of client, acting as an extension of our client
This role may support top tier clients with more stringent SLA requirements
Interact with clients (in addition to Users) to review more complex issues via calls, meetings, etc.
Interact with internal stakeholders from Client Success, Product and Sales should escalations occur
Support both internal and external users with complex technical and application issues
Complex use of multiple systems in order to service customer inquiries (can be up to 10 systems)
Provide advanced first level and second level assistance for customer issues and escalate tickets/calls as necessary.
Troubleshoot and resolve moderately complex support and functionality issues with little supervision and more advanced complex issues with assistance from others. Must use critical thinking to ascertain when to advance/escalate the issue.
·May build/run/send custom manual/ad hoc reports for clients
Thoroughly document all tickets, research, and resolutions in CRM and ticket tracking system
Consult knowledge database to optimize resolutions and follow through on resolution with callers. Help develop knowledge database articles to support training, development, and onboarding of more junior team members.
Provides timely follow-up to inquiries per established business SLAs.
Assist with mentoring and training new team members.

Job Qualifications:

High School Diploma or GED required
3+ years applicable technical and/or customer support work experience required.
Experience in real estate/mortgage/appraisal industry preferred
Demonstrated outstanding customer service skills; has exhibited a consistent track record of responsiveness and acting as an advocate for customers; establishes relationships and gains trust and respect.
Must be able to conduct issue review discussions with clients and communicate technical information effectively to a non-technical audience.
Quality decision-making skills; makes good decisions based upon a mixture of analysis, experience and judgement.
Strong problem-solving skills; probes for clear understanding of the issues, is naturally curious, looks beyond the obvious and works effectively to diagnose and comes up with the best answers.
Excellent listening skills; can accurately restate the question/issue from the client’s perspective to ensure clear understanding
Excellent communication skills; provides clear, concise and accurate information and shows empathy in verbal and written form
Strong interpersonal skills; ability to work well with cross-functional and geographically distributed teams; personable, self-motivated, flexible, and a team player; a history of establishing and maintaining effective working relationships with fellow employees and clients
Strong time management skills; must be able to multi-task and maintain focus with a strong attention to detail; able to prioritize, meet deadlines while completing tasks in a timely manner
Meet attendance schedule with dependability and consistency per business guidelines

Annual Pay Range:

43,500 - 54,080 USD

Application Window:

This opportunity is expected to remain posted through the date identified below, subject to business needs.

2026-10-30 Thrive with Cotality At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights, depending on role classification, include:

Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.
Health: Multiple medical plan options with mental health and wellness support offerings.
Retirement: 401(k) with company match and vesting after one year.
Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.
Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace.

Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.

By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.

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Apply on cotality.wd115.myworkdayjobs.com About employer

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Jobs in the United States