Front Office/Customer Service Representative

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Dental insurance
• Paid time off
• Training & development
• Vision insurance

Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Our local Indianapolis team has been named Indy's Best Closet Company in the Indy Star three years running, so we're looking for a great team member that will set the tone for our team with a great customer support experience from the first phone call to the final installed product and beyond. This role is also critical in providing high-quality information and support to our team members to support the sales and operations teams.

We desire enthusiastic, organized, caring individuals who demonstrate teamwork and have a passion for supporting our team and customers. Applicants must have a record of a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits

• Paid training and ongoing professional development
• Paid holidays and paid time off
• Elective dental, vision and other benefits
• Open door policy with your manager
• Compensation - Based on level of experience

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designer appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• Positive attitude and desire to serve
• Customer oriented, friendly and enthusiastic
• No degree is needed. We are looking for candidates with office experience.
• Proficient in Microsoft Office
• Excellent phone etiquette
• Strong personal organizational skills
• Strong work ethic
• Strong verbal and written communication skills

If you are looking to join respected and rapidly growing team, then you deserve to learn more about this opportunity!