Jobs in the United States

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Added 8 mins ago
Manager, Contract Manufacturing
Simple Mills
Remote, United States
The Manager of Contract Manufacturing is a critical role on Simple Mills’ Manufacturing team, supporting performance and growth across the contract manufacturing & repacking network for the…
Added 8 mins ago
Senior Manager, Customer Success (Remote, US)
Everyday Electric
Remote, United States
As a Senior Manager, Customer Success, you will own the strategic direction, health, and partner engagement for a portfolio of our highest-complexity, highest-value Utility VPP partners.…
Added 8 mins ago
Global Marketing Manager
DISA Tech
Remote, United States
DISA Tech is seeking an experienced, hands-on Global Marketing Manager to own and execute marketing in support of the commercialization of our High-Pressure Slurry Ablation (HPSA)…
Added 8 mins ago
Business Development Manager
Fortify Companies
Remote, United States
We are always looking for Business Development Managers who knows how to build territory from scratch. This is a hunter-led field sales role. You will create new opportunities, grow…
Added 8 mins ago
Senior Accountant
TydeCo
Remote, United States
This position will report to the Team Manager(s). This position is fully remote and can be based anywhere in the U.S.
Added 8 mins ago
Project Manager
H2 Health
Remote, United States
Project Manager – New Clinic Development (De Novo) | Remote | Full-Time
Added 8 mins ago
Project Manager
H2 Health
Remote, United States
Project Manager – New Clinic Development (De Novo) | Remote | Full-Time
Added 8 mins ago
Director of Operations - Remote, Online Education
The Scholarship System
Remote, United States
- Tuesday: Launch and project work: plans, kickoffs, checking what's due this week. Follow up on anything at risk.
Added 8 mins ago
General Manager - AI Compute & Infrastructure
GoMining
Remote, United States
Oversee project execution in collaboration with technical and operational teams.
Added 8 mins ago
General Manager - AI Compute & Infrastructure
GoMining
Remote, United States
Oversee project execution in collaboration with technical and operational teams.
Added 8 mins ago
Manager, Energy Origination
Montera
Remote, United States
The Manager, Energy Origination is responsible for developing and executing power strategies that support prospective data center developments. This role leads utility and power-market due…
Added 8 mins ago
P
Customer Success Manager - (Healthcare, ROI Services)
Provider1st
Remote, United States
- $100,000 to $110,000 USD / year
We’re seeking a proactive and personable Strategic Customer Success Manager to join our growing Customer Success team at Provider1st. Reporting to the Head of Customer Success, this role…
Added 8 mins ago
Franchise Development Marketing Manager
barre3
Remote, United States
You’re an experienced franchise development marketer who owns the franchise candidate funnel end to end, from the first click on a paid ad to the moment a qualified candidate submits an…
Added 8 mins ago
IS
Senior Account Lead & Digital Strategist
Interactive Strategies
Remote, United States
- $90,000 to $120,000 USD / year
…decision it takes to bring it to life, in partnership with the project manager. On a new website build, you're responsible for leading discovery research and developing the information…
Added 8 mins ago
Associate Rep - Entertainment Lighting
Christie
Remote, United States
Monitoring confirmed orders as delegated and overseen by Rep and dealing directly with Project Manager and client to ensure all production details are in order.
Added 8 mins ago
Senior Acquisitions Editor
Berrett-Koehler Publishers
Remote, United States
You are willing to engage in substantive editorial work and project development of your books to actively shape the structure, messaging, and thrust of the works and ensure high quality and…
Added 8 mins ago
Senior Acquisitions Editor
Berrett-Koehler Publishers
Remote, United States
You are willing to engage in substantive editorial work and project development of your books to actively shape the structure, messaging, and thrust of the works and ensure high quality and…
Added 8 mins ago
Senior Acquisitions Editor
Berrett-Koehler Publishers
Remote, United States
You are willing to engage in substantive editorial work and project development of your books to actively shape the structure, messaging, and thrust of the works and ensure high quality and…
Added 8 mins ago
Senior Acquisitions Editor
Berrett-Koehler Publishers
Remote, United States
You are willing to engage in substantive editorial work and project development of your books to actively shape the structure, messaging, and thrust of the works and ensure high quality and…
Added 8 mins ago
Senior Acquisitions Editor
Berrett-Koehler Publishers
Remote, United States
You are willing to engage in substantive editorial work and project development of your books to actively shape the structure, messaging, and thrust of the works and ensure high quality and…
Added 8 mins ago
Senior Acquisitions Editor
Berrett-Koehler Publishers
Remote, United States
You are willing to engage in substantive editorial work and project development of your books to actively shape the structure, messaging, and thrust of the works and ensure high quality and…
Added 8 mins ago
Client Success Manager
Clique Studios
Remote, United States
We’re looking for a Client Success Manager to join our team and play a pivotal role in the long-term success and support of our clients. In this role, you’ll work across teams to combine…
Added 8 mins ago
SAP Portal Administrator- Clearance Required
Enterprise Horizon Consulting Group
Remote, United States
Enterprise Horizon is seeking an SAP Portal Administrator to support the development and administration of web‑based applications that enable government agencies to deliver services online.…
Added 8 mins ago
Project Manager, Telecommunications
Sand Cherry Associates
Remote, United States
We are seeking an experienced Project Manager to help lead a highly visible, critical telecom program focused on delivering automation across engineering activities. This individual will…
Added 8 mins ago
Manager, Customer Outcome Management
Facilities Management Express
Remote, United States
FMX is seeking a Manager of Customer Outcome Management to lead our Customer Outcome Manager (COM) team. COMs own the customer relationship once implementation wraps up, and their main goal…

Clique Studios

Client Success Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Hello! We’re Clique Studios, a digital studio based in Chicago, with a team spread across the country. For 20 years, we’ve designed and built websites and platforms for enterprise brands, associations, nonprofits, and civic organizations. We want to do great work and lead fulfilling lives while we do it. We’re looking for a Client Success Manager to join our team and play a pivotal role in the long-term success and support of our clients. In this role, you’ll work across teams to combine strategic long-term digital thinking with the ability to respond to client support requests with empathy, understanding, and dependability. Please note: We typically receive a high volume of applications. This posting will close on November 16th, 2026 so that we can dedicate ample time to read through all applications prior to scheduling interviews.

Role Expectations:

Core Skills
Demonstrate excellent written and verbal communication skills to serve as the primary point of contact for assigned clients after the launch of their site.
Strategize with clients and coordinate activities including site maintenance, updated, enhancements, and bug fixes - moving projects ahead in a fast-paced, challenging environment
Ability to adapt to various situations and changing needs
Demonstrate timely responsiveness to client requests
Build relationships with clients as you work with them to address a range of issues and requests, serving as a trusted advisor in delivering best practices, guidance, and an empathetic ear
Consistently communicate time/cost estimates, expected task delivery dates, and clearly establish what’s needed from the client in order to complete those tasks
Ability to work with ticketing system (Wrike), to proactively check-in with assignees on ticket status
Demonstrate an eagerness to receive feedback (internal and external) and problem-solve accordingly
Collaborate to solve problems with a cross-capability team (including Project Management/Design/Accessibility/Content Strategy/SEO practices) to facilitate solutions
Craft Skills
Manage and educate clients, ensuring they understand processes and technical elements of the project
Demonstrate excellent quality management and attention to detail, ensuring all tasks/deliverables are QA’ed and meet the requirement of the request
Collaborate with internal team experts to help problem solve complex tasks and facilitate the best approach
Manage a portfolio of dedicated large retainer accounts
Proactively seek solutions to increase support profitability
Ensure projects stay within budgeted hours and budgeted scope
Actively seek out opportunities to improve client experience
Expand learning and development processes through a variety of measures, including individual support, internal training, external training, and utilization of our educational stipend
Experience working in direct customer service, training, or account manager role (or equivalent)
Demonstrate strong communication skills
Have demonstrated skills in supporting others and building strong, collaborative relationships

Nice to Have

Experience with site analytics; setting up, monitoring & pulling reports
Experience with website platforms and marketing technology (i.e. supporting, managing etc)

You Might Be The Right Person If:

You face problems head-on and view them as opportunities.
You are self-motivated and want to build something.
You are driven by a desire to make the jobs of those around you easier.
You consider yourself a teacher of your craft and an ever-learning student.
You enjoy a diverse project portfolio and taking on new technical challenges.

This is a junior to early mid-level role

Health/Dental/Vision/Life Insurance
Employee Assistance Program (EAP)
20 days PTO, 25 days PTO after three years
13 holidays (including a week at the end of the year, plus two floating holidays)
Clique Creative Grant: $1,000/year to support your full creative self through education (think courses and conferences), rejuvenation (think well-being and retreats), and inspiration (think live performances and museums).
Yearly equipment stipend
8 sick days
Paid parental leave
401k with match after 1 year

If you need an accommodation to be successful in our hiring process, please email us.

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More about this job

Skills

Communication skills
Wrike
Manage feedback
Project management
SEO
Quality assurance procedures
Attention to detail
Customer service

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