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Added 5 mins ago
Senior Technical Program Manager - Oracle PPM & AI-Augmented Delivery
eClerx
Austin, TX
This is not a project manager who has read the Oracle documentation. This is someone who has personally configured Oracle Fusion PPM or EPBCS on a large enterprise, has sat across the table…
Added 8 mins ago
Service Manager
Bridgestone Americas
Hixson, TN
Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence…
Added 8 mins ago
Program Manager - Hybrid
NTT Data Americas, Inc.
Franklin, TN
We are currently seeking an IT Program Manager - Hybrid, to join our team in Franklin, TN, United states.
Added 8 mins ago
Platform Engineer - Remote
SitusAMC
Nashville, TN
Monitor platform health, usage, consumption, and administrative activity to improve governance, costs, risk management, and user experience.
Added 8 mins ago
Technical Program Manager - Child Safety (Legal)
Meta
Nashville, TN
The Technical Programs team in Meta's Security, Integrity, and Investigations organization is looking for an experienced Technical Program Manager who has experience applying technical…
Added 8 mins ago
Digital Program Manager
Datavant
Nashville, TN
This role is ideal for someone who is highly organized, customer-focused, and eager to grow their expertise in healthcare technology, digital operations, and program management.
Added 8 mins ago
Communications Manager, Long Form Editorial
Meta
Nashville, TN
…editorial vision and a proven ability to write about complex and technical topics in simple and effective language. Excellent cross-functional project management and communication skills…
Added 8 mins ago
Net Zero Manager, Supplier Clean Energy
Meta
Nashville, TN
8+ years of experience in fields related to clean energy procurement, clean energy program management, or corporate sustainability
Added 8 mins ago
Group Product Manager, Privacy
Ford Motor Company
Nashville, TN
As a Group Product Manager, you will lead a small team solving core customer problems. The solutions you help to champion will create an elevated customer experience.
Added 8 mins ago
Manager - IT Service Management
Maximus
Nashville, TN
Maximus seeking an experienced and highly motivated Manager, Enterprise Service Management & Knowledge Experience to lead the transformation and manage operations of Enterprise Service…
Added 8 mins ago
EG
Sr Technical Project/Program Manager
Eliassen Group
Nashville, TN
- $48 to $53 USD / hour
Our client seeks a Sr Technical Project/Program Manager to lead a complex, multi-year Workday migration for affiliates covering benefits, payroll, learning, recruiting, HR, and finance. The…
Added 8 mins ago
EG
Operations - Process Manager - Sr
Eliassen Group
Nashville, TN
- $55 to $65 USD / hour
Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate…
Added 15 mins ago
MM
Quality Supervisor
Martin Marietta Materials, Inc
Lakewood, CO
- $90,000 to $120,000 USD / year
Analyze production samples and quality control test results, providing technical feedback to production management to facilitate real-time adjustments.
Added 15 mins ago
MM
Plant Maintenance Lead
Martin Marietta Materials, Inc
Golden, CO
- $85 USD / hour
Ensures maintenance backlog is reviewed and prioritized with the Supervisor and/or Plant Manager.
Added 15 mins ago
MM
Management Associate - Project Manager
Martin Marietta Materials, Inc
Lakewood, CO
- $65,000 USD / year
Working under the guidance of experienced Production Leaders, the Management Associate participates in a structured 18-to-24-month development program that provides exposure to Martin…
Added 18 mins ago
FE
Maintenance Technician III
Federal Express Corporation
Sauget, IL
- $24.75 to $38.43 USD / hour
Ability to utilize the Enterprise Asset Management (EAM) software to enter and retrieve prescribed data
Added 22 mins ago
Senior Project Manager
Concentrix
Omaha, NE
We are seeking an experienced Project Manager to lead complex initiatives across multiple teams, stakeholders, and delivery workstreams. In this role, you will guide agile teams, manage…
Added 22 mins ago
GA
Sr Technical Program Manager
GE Aerospace
Omaha, NE
- $95,000 to $150,000 USD / year
Working as the Program Manager – Global Mobility & Talent Management Technology, you will be responsible for working in lock-step with application or domain leaders acting as a senior…
Added 22 mins ago
CH
Quality-Patient Safety Program Manager
Catholic Health Initiatives
Omaha, NE
- $32.3 to $48.05 USD / hour
As our Quality-Patient Safety Program Manager , you will serve as a vital leader in driving clinical excellence and organizational compliance. You will be responsible for coordinating…
Added 22 mins ago
Manager - IT Service Management
Maximus
Lincoln, NE
Maximus seeking an experienced and highly motivated Manager, Enterprise Service Management & Knowledge Experience to lead the transformation and manage operations of Enterprise Service…
Added 22 mins ago
N
Security Operations Center (SOC) Manager
Nelnet
Lincoln, NE
- $105,000 to $140,000 USD / year
Nelnet is hiring a Security Operations Center (SOC) Manager to lead the team that detects and investigates cyber threats across a regulated financial services environment that protects the…
Added 22 mins ago
Group Product Manager, Privacy
Ford Motor Company
Lincoln, NE
As a Group Product Manager, you will lead a small team solving core customer problems. The solutions you help to champion will create an elevated customer experience.
Added 23 mins ago
Net Zero Manager, Supplier Clean Energy
Meta
Lincoln, NE
8+ years of experience in fields related to clean energy procurement, clean energy program management, or corporate sustainability
Added 23 mins ago
Digital Program Manager
Datavant
Lincoln, NE
This role is ideal for someone who is highly organized, customer-focused, and eager to grow their expertise in healthcare technology, digital operations, and program management.
Added 23 mins ago
Technical Program Manager - Child Safety (Legal)
Meta
Lincoln, NE
The Technical Programs team in Meta's Security, Integrity, and Investigations organization is looking for an experienced Technical Program Manager who has experience applying technical…

Clique Studios

Client Success Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Hello! We’re Clique Studios, a digital studio based in Chicago, with a team spread across the country. For 20 years, we’ve designed and built websites and platforms for enterprise brands, associations, nonprofits, and civic organizations. We want to do great work and lead fulfilling lives while we do it. We’re looking for a Client Success Manager to join our team and play a pivotal role in the long-term success and support of our clients. In this role, you’ll work across teams to combine strategic long-term digital thinking with the ability to respond to client support requests with empathy, understanding, and dependability. Please note: We typically receive a high volume of applications. This posting will close on November 16th, 2026 so that we can dedicate ample time to read through all applications prior to scheduling interviews.

Role Expectations:

Core Skills
Demonstrate excellent written and verbal communication skills to serve as the primary point of contact for assigned clients after the launch of their site.
Strategize with clients and coordinate activities including site maintenance, updated, enhancements, and bug fixes - moving projects ahead in a fast-paced, challenging environment
Ability to adapt to various situations and changing needs
Demonstrate timely responsiveness to client requests
Build relationships with clients as you work with them to address a range of issues and requests, serving as a trusted advisor in delivering best practices, guidance, and an empathetic ear
Consistently communicate time/cost estimates, expected task delivery dates, and clearly establish what’s needed from the client in order to complete those tasks
Ability to work with ticketing system (Wrike), to proactively check-in with assignees on ticket status
Demonstrate an eagerness to receive feedback (internal and external) and problem-solve accordingly
Collaborate to solve problems with a cross-capability team (including Project Management/Design/Accessibility/Content Strategy/SEO practices) to facilitate solutions
Craft Skills
Manage and educate clients, ensuring they understand processes and technical elements of the project
Demonstrate excellent quality management and attention to detail, ensuring all tasks/deliverables are QA’ed and meet the requirement of the request
Collaborate with internal team experts to help problem solve complex tasks and facilitate the best approach
Manage a portfolio of dedicated large retainer accounts
Proactively seek solutions to increase support profitability
Ensure projects stay within budgeted hours and budgeted scope
Actively seek out opportunities to improve client experience
Expand learning and development processes through a variety of measures, including individual support, internal training, external training, and utilization of our educational stipend

Requirements

Experience working in direct customer service, training, or account manager role (or equivalent)
Demonstrate strong communication skills
Have demonstrated skills in supporting others and building strong, collaborative relationships

Nice to Have

Experience with site analytics; setting up, monitoring & pulling reports
Experience with website platforms and marketing technology (i.e. supporting, managing etc)

You Might Be The Right Person If:

You face problems head-on and view them as opportunities.
You are self-motivated and want to build something.
You are driven by a desire to make the jobs of those around you easier.
You consider yourself a teacher of your craft and an ever-learning student.
You enjoy a diverse project portfolio and taking on new technical challenges.

This is a junior to early mid-level role

Benefits

Health/Dental/Vision/Life Insurance
Employee Assistance Program (EAP)
20 days PTO, 25 days PTO after three years
13 holidays (including a week at the end of the year, plus two floating holidays)
Clique Creative Grant: $1,000/year to support your full creative self through education (think courses and conferences), rejuvenation (think well-being and retreats), and inspiration (think live performances and museums).
Yearly equipment stipend
8 sick days
Paid parental leave
401k with match after 1 year

If you need an accommodation to be successful in our hiring process, please email us.

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