Jobs in the United States

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Added 2 mins ago
Senior IP Account Manager, Orange Wholesale International
Orange Business
RESTON, VA · UN SPECIFIED · NON SPÉCIFIÉ
We are seeking a highly experienced International Wholesale Senior IP Account Manager to lead and develop our global IP traffic business. The ideal candidate will possess extensive…
Added 13 mins ago
W
Auto Care Center Service Manager
Walmart
KOKOMO, IN
- $19 to $32 USD / hour
…Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of…
Added 29 mins ago
DIVISONAL ENGINEERING PROJECT MANAGER
Kingspan Insulated Panels - Open
Deland, FL · Columbus, OH
…processing markets, and are committed to delivering the most advanced building products on the…
Added 31 mins ago
W
Auto Care Center Service Manager
Walmart
ATHENS, AL
- $19 to $32 USD / hour
…Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of…
Added 37 mins ago
DIVISONAL ENGINEERING PROJECT MANAGER
All Kingspan and Affiliate Companies
Deland, FL · Columbus, OH
…processing markets, and are committed to delivering the most advanced building products on the…
Added 49 mins ago
Senior Vehicle Motion Controls Platform Engineer – Steering or Suspension
General Motors
Milford, MI
Define platform interfaces, control ownership, actuator coordination, arbitration, and technology-specific extensions that scale across vehicle configurations.
Added 49 mins ago
Manufacturing Engineer - Press & Automation
General Motors
Warren, MI
Advanced study or experience in a related STEM field
Added 49 mins ago
Safety Performance Integration Engineer - Structure Performance (GPSSC)
General Motors
Warren, MI
Work with engineering functions, program teams, suppliers, manufacturing, and others to implement design changes as required
Added 49 mins ago
Senior Manager, Fulfillment and Logistics Operations, Ford Energy
Ford Motor Company
Dearborn, MI
…excellence and world-class battery energy storage systems (BESS) technology, Ford Energy designs, manufactures, and services grid-scale and commercial DC battery energy storage systems…
Added 49 mins ago
Surgical Specialties #3 Advanced Practice Provider Manager
University of Michigan
Ann Arbor, MI
The Surgical Specialties #3 Advanced Practice Provider (APP) Manager is responsible for the direct managerial oversight of a clinical advanced practice provider (APP) team to include…
Added 49 mins ago
Clinical Pharmacist Generalist (Lead and PIC) - Troy Center for Specialty Care
University of Michigan
Ann Arbor, MI
…clinical pharmacist, generalist within the specialty pharmacy program. This position reports directly to the Pharmacy Manager - Specialty Clinical Services. This position will work a hybrid…
Added 59 mins ago
Manager, Talent Operations
Jobgether
Remote, United States
The Manager, Talent Operations will lead the evolution of a global recruiting operations function, using AI, automation, and technology to make hiring more efficient and scalable. You will…
Added 1 hour ago
Senior Technical Program Manager, Modular Infrastructure, Global Data Centers
Google
Sunnyvale, CA · Austin, TX
8 years of experience in technical program management, corporate strategy, business operations, product strategy, management consulting, or corporate development within technology,…
Added 2 hours ago
Senior IP Account Manager, Orange Wholesale International
Orange
UNAVAILABLE
We are seeking a highly experienced International Wholesale Senior IP Account Manager to lead and develop our global IP traffic business. The ideal candidate will possess extensive…
Added 3 hours ago
Plant HR Manager
Toppan Flexible Packaging Inc
Elk Grove, IL
products like transparent high barrier films, pouches, clamshells and trays, utilizing advanced technology to enhance product safety, visibility and environmental sustainability.
Added 3 hours ago
Senior Manager Enterprise Service Management & ServiceNow
SRP
Tempe, AZ
The Senior Manager, Enterprise Service Management & ServiceNow is the enterprise product and technology leader accountable for the vision, multi-year strategy, investment portfolio,…
Added 4 hours ago
Nursing Clinical Coordinator – EMS Coordinator
Methodist Mansfield Medical Center
Mansfield, TX
Current Basic Life Support and Advanced Cardiovascular Life Support certifications required.
Added 4 hours ago
Procurement Analyst
World Bank Group
Washington, DC
…Specialist responsible for the Department’s data analysis and the Manager of the Procurement Department. Key duties and accountabilities include, but are not limited…
Added 4 hours ago
Paramedic - Emergency Department - Days
Wellstar Spalding Regional Hospital, Inc.
United States
Reports to Manager of Emergency Department. The Emergency Department Paramedic is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that…
Added 4 hours ago
QCS Field Service Technician -Spring Grove PA
USABB ABB Inc.
Remote, United States
…assisting with any projects, upgrades, new installations, and advanced services for the technician’s assigned customer or region. This individual will be required to work independently or…
Added 4 hours ago
Chief Fiscal Services
Oakland County
Waterford, MI
Leverage financial software and technology to improve efficiency and streamline operations.
Added 4 hours ago
Manager, Accounting Research & Policy
CME Chicago Mercantile Exchange Inc.
United States
Champion reporting technology enhancements and process automation to elevate research workflow efficiency.
Added 5 hours ago
VU
RN Case Manager, Full time, Days, Clarksville
Vanderbilt University Medical Center
Clarksville, TN
- Full-time
…talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the…
Added 5 hours ago
Clinical Staff Leader - Pediatric Hematology
Vanderbilt University Medical Center
Nashville, TN
…talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the…
Added 5 hours ago
Clinical Oncology Pharmacy Manager
Vanderbilt University Medical Center
Nashville, TN
Pharmacy Program Management (Advanced): Demonstrates the uppermost levels of expertise in challenging and complex situations. Often takes a lead role in highly pressurized situations when…

Cleveland Clinic

Patient Liaison Program Coordinator

Cleveland, OH, United States

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Job details

Experience: 3 years of related experience in customer relations with diverse patient/culture populations
Posting language: English
Posted: Oct 30, 2026

Original job description

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Patient Liaison Program Coordinator, you will be responsible for assisting with program development that effectively focuses on continuous service improvement, removing barriers to care and promoting and positive patient experience. The caregiver in this role supports and functions as a direct key point to patients and surgeons on the day of surgery.

A caregiver in this position works days, 7:00am-3:30pm.

A caregiver who excels in this role will:

Promote an integrated/coordinated approach to manage the continuum of care for the patient and their family members.
Serve as a liaison to patients with internal and external care providers and processes of care within their area and across the enterprise.
Provide input to developing standard operating procedures that will guide and build a program that effectively supports the care of patients.
Be involved in the implementation of new processes that will guide patients to the appropriate resources and support services they need to improve the patient experience.
Proactively round to meet new patients and promote available programs and services.
Provide education.
Capture patterns of successes and challenges within the patient experience and enter them into a database to perform analysis that will drive improvements to patient services.
Work with other areas within the Institute and across the enterprise to implement services that meet the needs of the patient or the patient's family.
Identify, evaluate, and resolve patient complaints.
Perform all duties of liaison in the absence of a manager to resolve complaints or use effective reasoning as in when to escalate an issue for problem resolution.
Document all contacts.
Remove barriers to care and facilitate coordination of care.
Facilitate communication or responses to patient needs.
Ensures positive working relationships between physicians, caregivers, patients and families.
Support the highest quality of patient standards.

Minimum qualifications for the ideal future caregiver include:

Associate's degree in communication, psychology, sociology or a related field
3 years of related experience in customer relations with diverse patient/culture populations
A high school diploma/GED and five years of progressively responsible experience may substitute the education requirement

Preferred qualifications for the ideal future caregiver include:

Bachelor's degree

Pay Range

Minimum hourly: $18.88

Maximum hourly: $28.80

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities