Account Manager

Location: Cleveland, OH Cleveland-Cliffs Steel has an immediate opportunity for an Account Manager - Carbon Sales in Cleveland, Ohio. The Account Manager - Carbon Sales is responsible for supporting accounts based on product and/or market segments and will be seen as a sales business liaison, advocating for your customers internally while considering Cliffs' business goals. This position is the market facing side of the Cleveland-Cliffs Commercial organization. An ideal candidate has a strong customer relationship focus and is responsible for initiating in-person visits, representing Cliffs at regional industry events, and managing travel schedules which may include non-traditional work hours. Summary of Responsibilities: - Full cycle negotiations between the company and the customer taking lead and/or support on spot, short term, project, and long-term contracts and special products by analyzing historical, current, and forecasted market/customer data to balance customer and company needs to achieve a consensus benefiting both parties - Possess a strong customer relationship focus and is responsible for initiating in person visits, representing Cleveland-Cliffs at industry events, and managing travel schedules which may include non-traditional work hours - Request business orders, maintain business relationships, create and develop new accounts and business opportunities, build a strong network, display honesty and integrity, demonstrate good judgement, entertain customers, and identify, communicate, and help remove barriers of entry for projects, contracts, customers, and markets - Communicate all business, market, and customer intelligence back into the organization in a timely and effective manner - Build a strong network within the industry and market related associations to better identify and exploit potential business opportunities - Manage and grow all aspects of the customer relationship through productive sales calls with an effort to develop relationships across all levels of their organization - Fully utilizes the system resources and sales tools available and newly developed future sales tools as part of daily management to perform job functions - Other duties as assigned Minimum Qualifications: - High School Diploma/GED - 2-3 years of Commercial experience in the Steel industry - Ability to analyze and synthesize data to make and justify informed decisions and forecasts - Must have strong time management skills and ability to work and manage through non-traditional work schedules - Skilled in influencing both internal and external stakeholders with limited decision-making authority - Broad understanding of the selling process - Ability and willingness to travel up to 50% and to stay in hotels 1-2 nights per week - Applicants for this position must be currently legally authorized to work in the United States on a full-time basis Preferred Qualifications: - Bachelor's degree in business or other related field - Experience in Customer Service / Product Control or Sales - Knowledge and understanding of market segments, product and mill capabilities supplied by Cleveland-Cliffs Steel Inc. and other light flat rolled steel producers Relocationassistancemay be considered for highly qualified candidates from outside the local area. The salary range for this role is $75,000 to $95,000. An employee's pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographic location and business or organizational needs. Cleveland-Cliffs is a leading North America-based steel producer with focus on value-added sheet products, particularly for the automotive industry. The Company is vertically integrated fro