Joint Use Coordinator

At Cleco, we're not just powering lives - we're powering a cleaner, smarter future for Louisiana. With bold investments in innovative energy solutions, we’re transforming how we power our communities: smarter, cleaner, and more sustainable. This is a long-term commitment to our people and our communities because our future - and the future of generations to come - depends on it. If you're ready to make an impact where it matters most, join us at Cleco - where we're Energizing Your Tomorrow.

The Joint Use Coordinator manages all aspects of joint use and pole attachment activities by coordinating new attachment requests, overseeing inspection and make-ready processes, maintaining accurate attachment records, and ensuring compliance with applicable agreements, company standards, and regulatory requirements. This role works closely with internal and external stakeholders to facilitate timely invoicing, collections, reporting, and resolving attachment-related issues.

Key Responsibilities

• Champions a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, sense of belonging, customer service, and operational excellence.
• Maintain positive and open communications with joint use utilities and third-party attachment owners, responding to problems or concerns from the various cable TV, telephone, and other attaching companies.
• Monitor and manage new attachment requests, including assignment of and follow-up on inspections to ensure that joint use attachments are installed in compliance with Joint Use/Pole Attachment agreements and applicable Code requirements.
• Coordinating internal and contract engineering inspection activities while maintaining expertise in current code requirements and industry standards.
• Calculating, invoicing, collecting, and tracking make-ready contributions and pole attachment-related revenues to ensure accurate billing and financial accountability.
• Maintain the current attachment database system (JU365) for all permit requests (additions and removals) to the poles in our service area.
• Providing reporting and data analysis related to performance measures, benchmarking initiatives, revenue collection, and operational metrics.
• Coordinate the invoicing and collection for emergency pole replacements for non-Cleco poles.
• Report on progress of collection of outstanding invoices to management and Accounts Receivable.
• Supporting storm restoration efforts through assigned Storm Team responsibilities.
• Partner with internal and external customers to develop a good working relationship to achieve shared goals. Establish and maintain working relationships with Accounts Receivable, Distribution Engineering, Operations, Right of Way Maintenance, GIS, and others.

Qualifications

Required Education, Skills & Experience

• Secondary/High School Diploma.
• 3+ years’ experience in pole attachments, utility coordination, or related field.
• Understanding of pole attachment regulation and its applications.
• Excellent organizational skills.
• Willingness and ability to learn new technologies on the job.
• Strong planning and project coordination skills.
• Able to effectively manage multiple projects simultaneously.
• Excellent interpersonal skills and ability to work in challenging situations.
• Strong customer focus and employee experience mindset.
• Flexible and able to adjust to changing and demanding customer needs.
• Preferred experience with NJUNS, JU365, Excel, Adobe Acrobat, Google Earth Pro, MS 365, and SAP.

Key Competencies BEHAVIORAL

• Building Partnerships
• Leading Teams
• Business Acumen
• Communication
• Courage
• Building Self-Insight
• Driving for Results
• Energizing the Organization
• Driving Execution
• Building Trusting Relationships
• Driving Innovation
• Planning and Organizing
• Safety
• Establishing Strategic Direction

TECHNICAL

• Analytical skills
• Compliance

May perform other duties as assigned. Salary dependent on experience, skills, education, and training.