Jobs in the United States

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Added 1 min ago
PS
PRN Occupational Therapist Assistant - Acute Care
PT Solutions
Riverview, FL
- $35 USD / hour
PRN Shift/Hour Requirements: 2 weekend day shifts per month, 1 major holiday, 1 minor holiday
Added 1 min ago
PRN Occupational Therapist Assistant - Acute Care
PT Solutions
Tampa, FL
PRN Shift/Hour Requirements: 2 weekend day shifts per month, 1 major holiday, 1 minor holiday
Added 1 min ago
PS
PRN Physical Therapist - Acute Care
PT Solutions
Tampa, FL
- $50 USD / hour
PRN Shift/Hour Requirements: 2 weekend day shifts per month, 1 major holiday, 1 minor holiday
Added 2 mins ago
Architectural Design Intern
HDR
Boston, MA
Must possess strong problem-solving and communication skills
Added 3 mins ago
Senior Construction Manager
CoreWeave
Denver, CO · CO
You will be a key leader in CoreWeave’s Construction Services and Program Management team, driving delivery of hyperscale data center construction projects across our global portfolio.
Added 3 mins ago
Experienced Restoration/Reconstruction Carpenter
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Eugene, OR
-Driving is an essential function so applicant must have a clear driving record and a current driver's license
Added 4 mins ago
Teacher - Middle School / SP ED Resource Inclusion
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Implement an instructional, therapeutic, or skill development program for assigned students and show written evidence of preparation as required.
Added 4 mins ago
Education Supervisor
Easterseals of Southeastern Pennsylvania
Philadelphia, PA
Pennsylvania Special Education current active teaching certification required
Added 5 mins ago
OM
Clinical Administrative Assistant/Front Desk Coordinator - (Cedar Hills - Flex)
One Medical
Portland, OR
- $21.5 USD / hour
…support as requested by the Practice Coordinator, Operations Manager, or in office…
Added 5 mins ago
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Director, Network
Atlanta, GA
- $85,000 to $105,000 USD / year
…Network, with a core focus on network organizational health, learning, community building, and capacity development. This role leads a comprehensive network strategy that equips affiliates…
Added 5 mins ago
Program Manager: Finance Leadership Development Program (Remote)
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Remote, United States
Qualifications You Must Have
Added 6 mins ago
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Coupa CSO eSourcing Analyst
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Atlanta, GA
- $80,000 to $110,000 USD / year
This role is remote, but candidates must be based in the continental United States
Added 7 mins ago
Assistant Color & Textile CAD Designer
Perry Ellis International
Miami, FL
Reporting directly to the CAD Manager while working closely with the Color Manager, the Assistant Color & Textile CAD Designer supports both digital textile design and physical color…
Added 8 mins ago
Architectural Design Intern
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Boston, MA
Must possess strong problem-solving and communication skills
Added 9 mins ago
Guest Service Specialist - Sierra Vista
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Sierra Vista, AZ
…barista, shift lead, supervisor, management trainee, assistant manager, retail sales, phone skills, communication skills, problem solving, teamwork, people person, relationship building,…
Added 10 mins ago
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Project Engineer
Alston Construction
Irvine, CA
- $40 to $50 USD / hour
…and/or Field Supervision in areas such as bidding, proposal development, scheduling, project management, cost management, and field…
Added 10 mins ago
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AI Deployment Manager (Japanese-Speaking)
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San Francisco, CA
- $162,000 to $230,000 USD / year
The AI Deployment Manager is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is…
Added 10 mins ago
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AI Deployment Manager (Korean Speaking)
OpenAI
San Francisco, CA
- $162,000 to $230,000 USD / year
The AI Deployment Manager is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is…
Added 11 mins ago
Teacher Early HS I
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…cognitive growth in a manner appropriate to their stage of development. In each Early Head Start classroom, two Early Head Start Teachers work together to lead child development activities…
Added 11 mins ago
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Program Aide
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Talihina, OK
- From $15 USD / hour
Program Aides are generalists, responsible for providing educational, relational and social experiences for infants, toddlers and/or preschool-aged children to foster growth and development…
Added 11 mins ago
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Assistant Store Manager
Community Choice Financial Family of Brands
Great Bend, KS
- $16.5 USD / hour
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Added 12 mins ago
Subsidy AR Manager
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Scottsdale, AZ
Must have the ability to supervise and coordinate the work of subordinate personnel in a manner conducive to full performance and high morale.
Added 13 mins ago
Kiosk Implementation Manager
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NY
As a Kiosk Implementation Manager, you’ll lead our US kiosk activation strategy, helping transform the guest experience for thousands of hotels and millions of guests. You’ll use your hotel…
Added 15 mins ago
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Auto Care Center Service Manager
Walmart
FAYETTEVILLE, WV
- $19 to $32 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 15 mins ago
Product Manager
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…federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine…

ClearStar

Client Service Advocate

Remote, United States

$18 to $21.5 USD / hour

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Pay: $18 to $21.5 USD / hour
Experience: 1–2 years of client service, support, or helpdesk experience in a technology-driven environment.
Posting language: English
Posted: Nov 12, 2026

Original job description

ClearStar, Inc. is a 30-year leader in background and medical screening technology and a seven-time Inc. 5000 honoree. The Client Service Advocate serves as a primary point of contact for ClearStar’s retail clients, providing real-time support, training, and problem resolution across phone, email, and live chat.

This role combines technical platform knowledge, client service expertise, and cross-functional collaboration to resolve cases efficiently and maintain a consistently positive client experience. The Client Service Advocate documents all activity in Zendesk, supports system testing and quality assurance, and contributes to internal process and knowledge-sharing initiatives.

The ideal candidate is a self-starter with strong communication skills, excellent attention to detail, and a real commitment to delivering outstanding service in a fast-paced, remote-first environment.

This is a six-month contract-to-hire opportunity. Contractors who consistently meet ClearStar’s standards for attendance, reliability, performance, quality of work, and professional conduct during the contract period will be offered conversion to a full-time ClearStar employee, with eligibility for ClearStar’s employee benefits package.

ClearStar Background Screening
Our culture and values

Key Responsibilities

Client Support and Case Management

Provide front-line support to clients via phone, email, and live chat, delivering timely and accurate guidance on ClearStar’s platforms including Aurora, ScreenMeNow, MIS Admin, and Gateway Tools.
Troubleshoot client issues, analyze service configurations, and deliver clear, actionable solutions.
Document all case activity from intake through resolution using Zendesk CRM with accuracy and consistency.
Manage multiple active priorities and cases independently while maintaining quality and follow-through.

Client Training and Technical Guidance

Support client training needs through virtual demos and screen-sharing sessions via MS Teams.
Explain technical concepts and platform functionality clearly and accessibly to clients with varying levels of technical fluency.
Provide input on platform features, documentation, and support resources to improve the overall client experience.

Cross-Functional Collaboration and Process Improvement

Collaborate with internal teams, including Technical Services, Records & Verification, Sales, Implementation, and Account Management, to resolve cases and ensure accurate client configurations.
Assist with order management tasks and supplier configuration updates as needed.
Participate in system testing and quality assurance activities for new features, platform updates, and configuration changes.
Contribute to internal process improvements and knowledge base development.

Required Qualifications

Associate’s degree or higher preferred; equivalent combination of education and experience considered.
1–2 years of client service, support, or helpdesk experience in a technology-driven environment.
Familiarity with CRM and ticketing systems; Zendesk experience preferred.
Proficiency with Microsoft Office Suite and web-based collaboration tools.
Strong written and verbal communication skills, including professional phone and virtual platform etiquette.
Demonstrated ability to manage multiple priorities and work independently with minimal direction.
High attention to detail and accuracy in documentation, case handling, and data entry.
Ability to explain technical concepts in a clear, user-friendly manner to non-technical audiences.
Reliable high-speed internet connection; cable or fiber preferred with a minimum of 75 Mbps download and 10 Mbps upload.
Dedicated home office space that is quiet, secure, and free of distractions during working hours.
Physical U.S. address required for equipment delivery (no PO boxes).

Preferred Qualifications

Knowledge of the background screening industry, FCRA, and applicable compliance regulations.
Experience conducting virtual training sessions or product demonstrations.
Familiarity with ClearStar’s platform ecosystem including Aurora, ScreenMeNow, MIS Admin, and Gateway Tools.

About the Contract-to-Hire Path

Contract period: The role begins as a six-month, full-time contract engagement.
Conversion to employment: At the end of the contract, contractors who meet ClearStar’s standards will be offered a full-time employee position. Those standards include:

•

Consistent attendance and punctuality, including reliable availability during scheduled hours.
Performance that meets expectations for case quality, accuracy, responsiveness, and documentation.
Professional conduct and alignment with ClearStar’s values.
Steady progress toward the outcomes in What Success Looks Like in 6 Months below.
Ongoing feedback: You’ll get regular check-ins with your manager during the contract period, so you always know where you stand.

What Success Looks Like in 6 Months (Conversion Expectations)

Client cases are being resolved accurately and promptly across all support channels, with high-quality Zendesk documentation on every case.
Platform knowledge is strong and growing, with clients receiving confident, clear guidance on Aurora, ScreenMeNow, and related tools.
Cross-functional relationships with Technical Services, Records & Verification, and Account Management are productive and collaborative.
Virtual training sessions and demos are delivered professionally and effectively.
Process improvement contributions are visible, with at least one knowledge base or workflow enhancement underway.

Compensation & Benefits

Exciting and meaningful learning and development opportunities await at ClearStar! Join us on a journey of discovery and empowerment - where every opportunity is a steppingstone to success and growth. This position is also eligible for excellent benefits that include paid healthcare and life insurance premiums, low-cost dental and vision insurance, company-paid basic life insurance and a company-paid Short-Term Disability policy, employee assistance program, 401(k) matching up to 4%, time off, 9 company paid holidays, and 2 additional days of paid time off for volunteer activities.

The position is eligible for the Searching for Stars Employee Referral Program.

ClearStar, Inc. welcomes applications from candidates located in the following states: Alabama, California, Colorado, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Minnesota, Missouri, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia.

Compensation

During the six-month contract period, the pay rate for this position is $18-21.50 per hour, depending on experience, skills, and qualifications. When the contractor converts to employment, the base salary range is $37,440–$45,000 annually, and the employee becomes eligible for ClearStar’s benefits and may also be eligible for performance-based incentive compensation. ClearStar is committed to pay equity and transparency. Actual compensation will be determined based on the candidate’s experience, skills, and qualifications in relation to the requirements of the role. ClearStar is an equal opportunity employer. This description reflects the general nature and level of work assigned to this role and is not a comprehensive inventory of all duties or qualifications.

Apply on ats.rippling.com About employer

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Jobs in the United States