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Added 2 mins ago
Packaging Engineer - Warren Area
The Pivot Group Network
Warren · Warren, MI
Packaging Systems Engineer, Packaging Development Engineer, Packaging Design Engineer, Packaging Specialist, Packaging Technologist, Product Packaging Engineer, Materials and Packaging…
Added 2 mins ago
Tooling Engineer - Escanaba Area
The Pivot Group Network
Escanaba · Escanaba, MI
We are building our network of talent in this field across Michigan's manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we…
Added 2 mins ago
Reliability Engineer - Gladwin Area
The Pivot Group Network
Gladwin · Gladwin, MI
Are you a seasoned professional with a passion for excelling as a reliability engineer? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is committed to fostering…
Added 2 mins ago
Continuous Improvement Manager - Jackson Area
The Pivot Group Network
Jackson · Jackson, MI
We are building our network of talent in this field across Michigan's manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we…
Added 2 mins ago
Tooling Engineer - Dearborn Area
The Pivot Group Network
Dearborn · Dearborn, MI
We are building our network of talent in this field across Michigan's manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we…
Added 2 mins ago
Automation Engineer - Sault Ste. Marie Area
The Pivot Group Network
Sault Ste. Marie · Sault Ste. Marie, MI
We are building our network of talent in this field across Michigan's manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we…
Added 4 mins ago
Six Sigma Black Belt - Jackson Area
The Pivot Group Network
Jackson · Jackson, MI
We are building our network of talent in this field across Michigan's manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we…
Added 4 mins ago
NPI Engineer - Shelby Township Area
The Pivot Group Network
Shelby Township · Shelby Township, MI
Launch Engineer, Manufacturing Project Engineer, Design for Manufacturing Engineer, New Product Introduction Engineer, Manufacturing Engineer, Process Engineer, Production Engineer, Product…
Added 4 mins ago
Applications Engineer - Houghton Area
The Pivot Group Network
Houghton · Houghton, MI
Technical Sales Engineer, Estimator, Production Engineer, Mechanical Engineer, Industrial Engineer, Field Applications Engineer, Manufacturing Engineer, Sales Engineer, Process Engineer,…
Added 4 mins ago
Continuous Improvement Manager - Wixom Area
The Pivot Group Network
Wixom · Wixom, MI
We are building our network of talent in this field across Michigan's manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we…
Added 4 mins ago
Tooling Engineer - Cheboygan Area
The Pivot Group Network
Cheboygan · Cheboygan, MI
We are building our network of talent in this field across Michigan's manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we…
Added 4 mins ago
Tooling Engineer - Grayling Area
The Pivot Group Network
Grayling · Grayling, MI
We are building our network of talent in this field across Michigan's manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we…
Added 4 mins ago
Tooling Engineer - Saginaw Area
The Pivot Group Network
Saginaw · Saginaw, MI
We are building our network of talent in this field across Michigan's manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we…
Added 4 mins ago
Six Sigma Black Belt - Livonia Area
The Pivot Group Network
Livonia · Livonia, MI
We are building our network of talent in this field across Michigan's manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we…
Added 18 mins ago
Electrical Systems and Controls Engineer - Remington
The Kinetic Group Operations LLC
Lonoke, AR
Added 35 mins ago
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Traveling Project Engineer - Bridge & Heavy Civil
GPAC
Pittsburgh, PA
- $110,000 to $135,000 USD / year
…bridge, lock and dam, and marine work is looking for a seasoned Project Engineer to run field coordination on high-profile projects nationwide. Pay is $110,000 to…
Added 35 mins ago
G
Traveling Project Engineer - Early Career
GPAC
Tichnor, AR
- $85,000 to $105,000 USD / year
Learn field coordination alongside experienced PMs and superintendents
Added 36 mins ago
G
Traveling Project Engineer - Bridge & Heavy Civil
GPAC
Sault Ste Marie, MI
- $110,000 to $135,000 USD / year
…bridge, lock and dam, and marine work is looking for a seasoned Project Engineer to run field coordination on high-profile projects nationwide. Pay is $110,000 to…
Added 37 mins ago
G
Traveling Project Engineer - Early Career
GPAC
Poteau, OK
- $85,000 to $105,000 USD / year
Learn field coordination alongside experienced PMs and superintendents
Added 37 mins ago
G
Traveling Project Engineer - Bridge & Heavy Civil
GPAC
Poteau, OK
- $110,000 to $135,000 USD / year
…bridge, lock and dam, and marine work is looking for a seasoned Project Engineer to run field coordination on high-profile projects nationwide. Pay is $110,000 to…
Added 38 mins ago
G
Traveling Project Engineer - Early Career
GPAC
Asheville, NC
- $85,000 to $105,000 USD / year
Learn field coordination alongside experienced PMs and superintendents
Added 42 mins ago
Field Service Engineer I/II (San Francisco Bay Area)
Clear Labs
San Carlos, CA
The Field Service Engineer is responsible for supporting both the in-house and field-installed robotic systems. This includes both proactive and reactive activities as needed. They may also…
Added 42 mins ago
Senior Field Service Engineer
Clear Labs
San Carlos, CA
The Senior Field Service Engineer is responsible for supporting both in-house and field installed robotic systems for both proactive and reactive activities as needed. They may also be…
Added 56 mins ago
Electrical Controls Engineer IV
Lake Superior Consulting
Traverse City, MI · Houston, TX · Minneapolis, MN · Nashville, TN · Duluth, MN · Cranberry Township, PA · Omaha, NE
The Electrical Controls Engineer is responsible for leading and executing the electrical controls engineering scope on moderate to large industrial projects. This includes providing…
Added 1 hour ago
VC
ERS-NETA Electrical Testing Technician -
VERTIV CORPORATION
FORT ATKINSON, WI
- $95 USD / hour

Clear Labs

Senior Field Service Engineer

San Carlos, CA, United States

Salary range: $113,943 to $139,263

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Job details

Pay: Salary range: $113,943 to $139,263
Posting language: English
Posted: Sep 18, 2026

Original job description

About Clear Labs Clear Labs (CL) harnesses the power of next-generation sequencing (NGS) to simplify complex diagnostics for clinical and applied markets. By creating a fully automated platform that brings together DNA sequencing, robotics, and cloud-based analytics, Clear Labs democratizes genomics applications to deliver better clarity. Clear Labs’ turnkey platform accelerates outcomes and improves accuracy from food-borne pathogens to infectious diseases. Position Summary The Senior Field Service Engineer is responsible for supporting both in-house and field installed robotic systems for both proactive and reactive activities as needed. They may also be assigned to support strategic projects for various Clear Labs teams as needed to support the company goals and objectives. This candidate should possess strong technical skill as well as the ability to operate independently and with minimal supervision. In support of the Clear Labs objectives, this role must exhibit drive, passion, and a competitive spirit to help maximize Clear Labs' commercial success. They must be a team player with customer relationship building skills, who is hard working, smart, and loves to win. Location: San Carlos, CA Travel: Willingness to travel, including internationally, with little to no advance notice as needed to support customer operations. This is expected to range between 25% to 75% travel per month and may include some weekend travel Primary Responsibilities Support all robotic systems within the Clear Labs headquarters (HQ) and those installed at customer sites around the world. These activities include, but are not limited to:

New equipment installations, preventative maintenance activities, and emergency repairs
Training customers on basic system maintenance and usage
Communicate with customers, both in person and via electronic means, in a way that instills confidence in both his/her ability and the capabilities of all Clear Labs teams
Provide feedback to internal teams to address failure points and make system reliability improvements
Support the Field Applications team as needed to maximize equipment uptime and responsiveness
Assist with the Clear Labs Quality process improvement initiatives.
Support logistics activities as needed to ensure proper products and finished goods ship on time as well as provide feedback on proper inventory levels to minimize scrap and maximize customer uptime
Provide support of special projects to help improve the overall success of CL. This includes working with other departments, OEM partners support members, and account stakeholders as approved. This may require him/her to learn new systems and process functionality with the support of CL to identify, communicate, and incorporate enhancements into the project(s)
Coordinate with other team members as needed to properly relay information and support Sales/Evaluations as needed to achieve financial targets
Manage instrument sub-component configuration/quality as well as maintain spare parts inventory
Present a professional image at all times to customers, clients and other vendors
Bachelor’s degree in related field of study strongly preferred
Hands-on field service experience preferably in the biotech / life science / robotics field(s). This includes working on systems in customer laboratories and observing proper biohazard safety precautions
Strong troubleshooting skills. Specifically, in the areas of: General electronics, electromechanical systems, robotics, liquid handlers, computers, and associated networking components
Excellent communication skills and ability to manage customer expectations while providing outstanding customer service
Working knowledge of all technical support activities designed to achieve a world class customer experience
Current or previous expertise and experience with Excel a must for this role
Ability to lift, carry, push, pull or otherwise move approximately 80 lbs. on an infrequent basis
After hours on-call support may be required on a rotating basis
Salary range: $113,943 to $139,263
Medical, dental, and vision insurance
Employer-Sponsored Basic Life/AD&D, Long Term Disability
Employee Assistance Program (EAP)
Discretionary Time Off
Stock Option Plan
Lunch stipend for days at headquarters
Reimbursement of a monthly personal phone bill for business use, up to $100 per month
Subject to Clear Labs Travel and Expense Policy and procedures

Notice of E-Verify Participation: Clear Labs participates in the federal E-Verify program to confirm the identity and employment eligibility of all newly hired employees. For more information, please review the E-Verify Participation Poster (English/Spanish) and the Right to Work Poster (English/Spanish).

Disclaimer: The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of the Company.

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More about this job

Skills

Relationship building
Communicate with customers
Process improvement
Logistics
Sales
Robotics
Troubleshooting
Communication skills
Customer service
Technical support
Customer experience
Microsoft Excel

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